Good to know
Value for money
Distance to city center
Distance to airport
|"Very clean, very comfortable bed!"||(in 15 reviews)|
|"Staff very helpful and responsive."||(in 25 reviews)|
|"Room clean Staff helpful."||(in 25 reviews)|
|"Shower door almost fell off."||(in 9 reviews)|
|"Paper thin bath towels."||(in 3 reviews)|
|"Room was not clean."||(in 18 reviews)|
Time of year
Show reviews that mention
The location was great. The upgrades; beds and TVs, are a wonderful addition to the hotel. With more customer service training, to what seems to be, a very young hotel staff, the hotel has the potential to be a really nice hotel and one guests will recommend to others. As of now, that cannot be said. The location and the price are the only things, that will ensure mediocre success. The housekeeping staff were ALL VERY FRIENDLY. The interactions I had with them, were the highlight of my stay. They customer service skills are outstanding. Also, the hotel representative who worked the night shift was also very friendly and courteous as well.
We arrived at the hotel a little after 5pm, on Oct. 20,2017. There was some kind of water spill or malfunction in a portion of the hallway on the hotel's second floor, and an entire section of the hallway was soaking wet. The A/C unit in our room didn't work at all. When I attempted to turn it on, it had a burning smell. I alerted the front desk by phone and personally went to the front desk to speak with a representative. I advised them, due to a heart condition my Mother has, she has to be in a room with a properly working A/C unit. The Representative called their Maintenance Man. She informed me he was currently working other hotel situations, however she took my number and said she would call me, once the problem was resolved or not resolved. She never called. We made it back to the hotel, from a concert at U of A, well after 10pm. I went to check the room and an entire new unit was in the room, but there were screws, dust and other debris from the old unit in the room. The old A/C unit sat in the hallway, in front of a door marked "storage" the entire weekend. I was very pleased the A/C problem was resolved, but the left behind debris was unacceptable and the old unit being left in the hallway, could have presented a hazard to other hotel occupants, especially children. There were not enough towels/linens in the hotel. Which prompted daily visits to Housekeeping to ask for towels. And our sheets were not changed during our hotel stay. While I was at the front desk, another hotel guest requested towels. The rep informed the guest, she could call and someone would come and retrieve the old towels. The guest informed the hotel rep, there was not room phone in her room. The hotel rep jokily said, she could email her. Seeing as I've worked in an hotel before, every room needs a phone in case a problem or emergency arises. The remote control only turned channels. The volume and power buttons did not work.
Great place to stay
It was clean, quiet, and child friendly. We brought dinner back to our room but forgot about utensils. The lady at the front desk was very helpful. She let us use silverware from the breakfast area.
The blind on the window was a little narrow. Seeing around the sides of it bothered me.
Pool, cleanliness, friendly staff.
Wifi wasnt available. Handicap 1st floor room not
Friendliness of staff
Located in Bentonville, Red Roof Inn PLUS+ Bentonville is in the business district, within a 5-minute drive of Walmart Headquarters and John Q. Hammons Convention Center. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Policies vary by room type and provider.
FAQs when booking at Red Roof Inn Plus+ Bentonville
Where is Red Roof Inn Plus+ Bentonville located?
When is check-in time and check-out time at Red Roof Inn Plus+ Bentonville?
Does Red Roof Inn Plus+ Bentonville offer free Wi-Fi?
Does Red Roof Inn Plus+ Bentonville offer free parking?
Does Red Roof Inn Plus+ Bentonville offer free airport shuttle service?
How far is Red Roof Inn Plus+ Bentonville from the airport?
Can you bring pets to Red Roof Inn Plus+ Bentonville?
Does Red Roof Inn Plus+ Bentonville have a pool?
Most Popular Landmarks
- Scottsdale Center 2.4 km
- Walmart 3.2 km
- Walmart Corporate Office 3.4 km
- Bentonville Train Station 3.4 km
- Peel Mansion And Historic Gardens 3.9 km
- Stroud House 4 km