Boston car rental reviews and directory
Enterprise
Locations in Boston
1 Congress St+1 617 723 8077
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
102 Belvidere St+1 617 262 8222
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
1022 William T Morrissey Blvd.+1 617 282 3900
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
15 Transportation Way+1 833 230 5695
| Monday | 05:30 - 23:59 |
| Tuesday | 05:30 - 23:59 |
| Wednesday | 05:30 - 23:59 |
| Thursday | 05:30 - 23:59 |
| Friday | 05:30 - 23:59 |
| Saturday | 05:30 - 23:59 |
| Sunday | 05:30 - 23:59 |
17 Melnea Cass Blvd+1 617 442 7500
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
200 Stuart St+1 617 449 7362
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
230 Dorchester Ave+1 617 268 1411
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
288 Washington St+1 617 206 2050
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
292 Western Ave+1 617 783 2240
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
4009 Washington Street+1 617 327 6688
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
425 Summer St+1 617 268 1411
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
79 Freeport St # 83+1 617 282 3900
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
855 Morton St+1 617 298 5411
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
996 Commonwealth Avenue+1 617 738 6003
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
10.0 Excellent2020 Dec 23
Pros: The staff was friendly and professional at both Boston and Trenton. I encountered some issues locating the proper pick up and drop off locations, otherwise everything went fine.Cons: A better description of the pickup location (in this case, which floor and building at Logan Airport) and how to drop off the car (in this case, that you have to get a ticket at the Trenton Airport parking lot and then bring it, the keys, and the mileage to the counter)
4.0 Okay2020 Dec 15
Pros: The staff at the drop off and pick up were excellent. Very friendly and helpful.Cons: When I picked up the car the "Low Tire Pressure" light was on. I figured I would just add air to the tire, when I got to my destination. The next day the tire pressure was down to 16lbs of pressure. I observed a slow leak in the tire. I then drove to the Enterprise office, where they told me they had no other cars to give me. The Enterprise employee (who was very helpful) arranged for a car to be towed from another facility. After sitting in the car and waiting for three hours the car arrived. I don't blame the employee, she was excellent. I can't believe that Enterprise depletes inventory of vehicles, in case something occurs. If this occurred after hours, no vehicle would have been provided until the next day.
10.0 Excellent2020 Dec 04
Pros: The staff was extremely friendly. They asked if I needed any help with directions and were supportive.Cons: The Enterprise front desk personnel answered my yes or no payment question very round about and I had to ask several times to get a straight answer. But they were friendly and helpful overall.
10.0 Excellent2020 Nov 29
Pros: Amadeo was super helpful, considerate, and patient with my trying out different cars! Excellent customer service!Cons: Nothing really except if it could have been free of charge!
4.0 Okay2020 Nov 23
Pros: Not easy, wait 30 min to get the car. Car had a burned seat... So, I'll don't use this again
10.0 Excellent2020 Oct 27
Pros: The staff was very friendly and it was easy to drop the car off at the airport
7.6 Good2020 Oct 24
Pros: The car was clean and had plenty of bells and whistles. The process was fast and simple.Cons: Because of COVID, I was hoping for plates from New England. There was exactly one car available at my reserved price point and it had New York plates. There were plenty of cars if I cared to move up to the next level. This seemed planned.
9.6 Excellent2020 Oct 19
Cons: Drop off was unclear, but it was at a hotel and not airport or specific rental car site.
5.6 Okay2020 Oct 16
Cons: At pickup we were told by the Enterprise attendant that we had to use the automatic toll pay system that was installed in the vehicle whenever we came to a toll booth. That the toll system was all automatic and we could not pay cash, and the devise in the car would automatically pay the toll and the amount of the toll would be added to our bill. Plus Enterprise would tack on an ADDITIONAL $4 Every time we used the device. It was NOT true that we could not pay cash. We disabled the device and were able to pay cash at every toll booth location and we avoided the additional $4 Enterprise charge at each toll booth. Is it Enterprise policy to deceive their customers in this manor, or only a misinformed employee?
10.0 Excellent2020 Oct 10
Pros: Staff very friendly. Drop-off easy.
Alamo
Locations in Boston
1 Congress St+1 888 826 6893
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
15 Transportation Way+1 833 230 5696
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
6.0 Good2020 Dec 03
Pros: I liked that I ultimately was given a much better vehicle than they originally wanted to rent to me. That made up for the experience and made the drive more comfortable and enjoyable.Cons: Confusing check-in process on-site--pick up location was inside a parking garage that had lots of construction happening and, thus, was not the easiest to navigate when arriving in another (personal) vehicle. Also, I rented from Alamo and wen to stand at that Kiosk but the service agent snipped at me when I didn't understand that she was telling me to come wait in her Enterprise line. These are miniscule to the fact that they tried to give me an SUV that looked like it had been in an accident - it had a noticeable misalignment on the front bumper but, what 'takes the cake' is that, inside the vehicle, the entire interior ceiling was detaching from the vehicle/frame, including the electrical column on the ceiling that had exposed wiring for the overhead lights and such. The SUV also looked visibly dated. It was so bizarre. The clerk was going to rent me the vehicle having noted the misalignment but I am so glad I pointed out the stuff she missed on the inside because no one should be driving that SUV! After this point, her demeanor changed and not only was she nicer but she got me out of there quick. So, the SUV I ended up getting was much nicer but, as they were originally just backing this one into a stall from the 'returns' area, the replacement SUV was very clearly just returned and had not been cleaned, sanitized (these are COVID-19 times), or thoroughly checked, once the rental was in my hands my S.O. and I pulled over to the side, cleaned and sanitized the entire thing (can't be too careful nowadays). Anyway, it pays to pay attention and look the car over yourself both with the agent there as well as before you drive away.
4.4 Okay2020 Nov 23
Pros: The first car I got in ran like it was missing spark plugs, and there was a woman’s purse and gloves that had been left in the backseat. The second car ran fine, when I got to my hotel and uncle Jed my seatbelt I noticed someone’s mask wrapped around the buckle.Cons: Neither car had been cleaned. Which should never be the case, but particularly when we are in the midst of a pandemic. Clean the vehicle thoroughly.
10.0 Excellent2020 Nov 11
Pros: Staff at Alamo pick up location were amazing and the customer service for extending the rental by one day was superb. Could not have had a better, smoother experience.
6.8 Good2020 Nov 07
Cons: I remember picking up rental cars years ago when they were actually washed, this apparently is NO longer the case! I have taken my last 5 rentals to a car wash myself! The interiors also leave much to be desired, found a cigarette butt in the door well of my last rental! I also disinfected the interior myself because it certainly didn’t seem that it had been done? Changing times :(
4.0 Okay2020 Oct 28
Pros: Pick up was fastCons: Well the car smelt horrible of cigarette smoke. Gave my boyfriend and I a headache every time we wanted to go somewhere which was all the time. Which there’s a no smoking policy so how does this happen? And it was way too expensive. Our flight was delayed so we didn’t get in until midnight but still had to pay for a whole day and then we dropped the car off around 5am which we were charged another whole day. $300 for 5 days with 2 days that were barely used. Never again.
8.0 Excellent2020 Oct 26
Pros: Not clear about the insurance fees or all the other little fees added.
6.4 Good2020 Oct 21
Cons: Didn’t have my car ready for pick-up, and I pre-paid for gas and Alamo still charged me as if I didn’t. Still dealing with them over this. Also, 1 congress st in Boston is EXTREMELY hard to pick-up from and drop-off. Added at least an additional 15 min on both pick-up and drop-off d/t construction in the parking garage. Definitely was not a smooth process and I was over an hour late bc of the above issues. Will not be using them again
10.0 Excellent2020 Oct 19
Pros: They let me swap when I foolishly chose an upgrade to a Ford Excursion, which is a ridiculous behemoth of a car. :-) A minivan is a lot better for driving in unfamiliar places.
8.4 Excellent2020 Oct 19
Pros: Easy pick up and drop offCons: There the cup holder had what appeared to be a beverage spill on it that I cleaned myself before starting on the road.
3.2 Mediocre2020 Oct 17
Cons: Car was old, in poor shape, was not clean and did not operate properly.
Hertz
Locations in Boston
10 Huntington Avenue+1 617 236 6940
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
150 Freeport Street+1 617 436 3548
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
156 Tomahawk Drive 42a+1 617 568 5200
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
30 Park Plaza+1 617 338 1500
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
39 Dalton Street+1 617 338 1506
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
450 Mcclellan Highway+1 617 561 3099
| Monday | 09:00 - 12:00 |
| Tuesday | 09:00 - 12:00 |
| Wednesday | 09:00 - 12:00 |
| Thursday | 09:00 - 12:00 |
| Friday | 09:00 - 12:00 |
| Saturday | 09:00 - 12:00 |
4.0 Okay2020 Dec 18
Pros: Nothing.Cons: The company did not honor my advanced booking. They created an entirely different reservation and used my Kayak booking as a voucher, and they didn’t honor my purchase of insurance. I had to pay an additional $123 (on top of $200 holding) where I was told that I would have no further payment on pickup. Could not have had a worse experience.
10.0 Excellent2020 Nov 30
Pros: Friendly staff. Great location in the city. Easy pick-up/drop-off.Cons: Explanation of tolls
9.2 Excellent2020 Oct 17
Pros: The staff for pick up was wonderful and understanding.
9.2 Excellent2020 Oct 01
Pros: Staff very very helpfulCons: I got a good deal in a car, no complaints
4.4 Okay2020 Sep 18
Cons: I was not happy that I was double charged, I pick the car up at the airport and by mistake I made the reservation for your other place in the city. I should’ve been down in your computer system reserving the car. Not for location
8.0 Excellent2020 Sep 13
Pros: Staff did their job. Wait was reasonable.Cons: Social distancing could use work. What to do when returning vehicle could have been clearer.
8.8 Excellent2020 Sep 06
Pros: Car was different than promisedCons: Could have used more staff at counter to reduce wait time
10.0 Excellent2020 Sep 02
Pros: The staff was very helpful, the vehicle was clean and ready for us to drive off.
8.0 Excellent2020 Aug 02
Pros: Easy checkout
10.0 Excellent2020 Jul 30
Pros: The staff was very friendly and ready for us when we arrived. I got the 7 passenger vehicle I requested and it was comfortable for all of us adults. I liked the feature that I could pre-pay for a full-tank of gas at current rates that way I didn't have to fret before returning the vehicle making sure the tank was full.Cons: Our rental went smoothly, but another couple arrived at the same time we did. They had not made a car reservation before walking into the rental office...at that time there wasn't a car available for them in Boston. I'm going to make sure I always make reservations in advance.
Avis
Locations in Boston
1 Center Plaza+1 617 534 1420
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 07:00 - 18:00 |
| Sunday | 07:00 - 18:00 |
100 Clarendon Street+1 617 534 1404
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 07:00 - 18:00 |
| Sunday | 07:00 - 18:00 |
15 Transportation Way+1 617 568 6600
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
183 Cambridge Street+1 617 783 1938
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 09:00 - 12:00 |
2 Seaport Lane+1 617 778 2409
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
270 Atlantic Avenue (1st Floor Lobby)+1 617 227 0279
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
4.0 Okay2020 Dec 07
Cons: Pick up could have been better
8.0 Excellent2020 Oct 02
Cons: Cheaper, pushy staff
2.8 Mediocre2020 Sep 30
Cons: Car reeked of smoke. Was the wrong pick up and drop off location. The Avis rep at Logan airport even admitted that they were over sold and could fill out all orders for vehicles. We were stuck with a car that smelt strongly of smoke the whole trip and we wasted extra time going to another location and having to document the smoke smell before leaving as the rental location had no ide
2.8 Mediocre2020 Sep 29
Cons: Got charged bc I couldn’t find the garage building which it was in a different building than the address which caused a late period of time And they refused to cooperate
6.8 Good2020 Sep 28
Pros: After waiting in line at the Avis counter at the BOS airport, the Avis associate indicated that my pick up location was the location downtown not the airport. I had indicated on my Kayak search that I wanted BOS airport but I suppose I didn't look at the details to see that it was theCons: After waiting in line at the Avis counter at the BOS airport, the Avis associate indicated that my pick up location was the location downtown not the airport. I had indicated on my Kayak search that I wanted BOS airport but I suppose I didn't look at the details to see that it was the location on Atlantic Ave. Not a huge deal but did have to get an Uber (or could have ridden the blue line) to get to the downtown location. Upon picking up the car on the 7th floor of the parking garage there was 1 woman working who we had to yell out for because nobody seemed to be around. She came from behind another vehicle and was on a personal phone call and had to tell the person on the phone that she'd "call you back because I have a customer". Not a huge deal I suppose but not the greatest of customer service that the person on the counter downstairs should have called up to the 7th floor to indicate we were coming. The car on the other hand smelled like marijuana inside. Not completely reeking of it but definitely could tell someone had smoked in it somewhat recently. I indicated this to the woman upstairs who said that she would note it and credit my account however nothing has come through indicating any credit. We were in a hurry because of the location mix up so didn't have time to potentially swap cars and the woman did not offer that up any way.
2.0 Mediocre2020 Sep 01
Cons: My reservation was for a pickup time that the office was not even open. I did not get a car.
2.0 Mediocre2020 Aug 31
Pros: NothingCons: Waiting an hour and a half in line to check out a car is unacceptable. Will never rent from Avis again.
8.0 Excellent2020 Aug 28
Pros: the first car we were given smelled like smoke, we were able to exchange for a smoke free car quickly,Cons: the line was super long at Logan.
9.2 Excellent2020 Jul 27
Cons: Pick up was fantastic, there was no attendant at drop off but about 50 cars being returned.
9.2 Excellent2020 Jul 21
Pros: The staff were all fantastic!! And the vehicle was very nice.Cons: The vehicle was great, only there were some minor cleanliness issues. Not well detailed, sales paperwork glue on the window and driver door frame, advertising marker still on the windshield. I also would have been super grateful (and wouldn't have needed to extend our lease) if there was a pickup option for 'drop-off'. I had an unexpected scenario, needing to take my elderly father to drop off the rental. Not living far, it was a risk and hassle, not your fault but.. well, you're asking.. I'm sharing. Anyway, all was ok.
Budget
Locations in Boston
1 Center Plaza+1 617 248 0128
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 07:00 - 18:00 |
| Sunday | 07:00 - 18:00 |
100 Clarendon Street+1 617 236 0185
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 07:00 - 18:00 |
| Sunday | 07:00 - 18:00 |
15 Transportation Way+1 617 568 6601
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
183 Cambridge Street+1 617 497 3608
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 09:00 - 12:00 |
2 Seaport Lane+1 617 778 2411
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
270 Atlantic Avenue+1 617 227 0784
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
8.4 Excellent2020 Oct 26
Cons: Overpriced for an economy car for 5 days
3.6 Mediocre2020 Oct 14
Cons: I was charged an extra $100 than the original reservation. The pickup and drop off where not correctly stated on the reservation.
7.2 Good2020 Sep 21
Cons: During kayak booking process, I booked a car from Logan airport (this was confirmed on my kayak app after check out). Then, when confirmation email came through, my car was actually reserved in Lynn MA (a 30 minute drive away). The entirely wrong location was booked.
2.0 Mediocre2020 Sep 10
Pros: I did not end up renting the car as it was booked at the wrong location.Cons: The car was booked at the wrong location. My kayak confirmation was for a car from Boston Logan Airport, but the car was actually booked in Lynn, MA so I had to cancel the reservation and rebook directly with the rental car company.
5.2 Okay2020 Aug 31
Cons: Extremely slow service at pick up
2.0 Mediocre2020 Aug 30
Cons: We had a family Medical Emergency (father had to be airlifted from Marthas Vineyard Hospital to Boston for emergency surgery) and had to drop off our rental car at Oak Bluffs Marthas Vineyard instead of Hyanis Port. Called Corporate and they still charged me $500+ for the changed location fee. Unexceptable in my book to charge this fee for a family emergency...... Brian Boyt 310-308-0755
10.0 Excellent2020 Aug 26
Cons: Nothing it was excellent all around
9.2 Excellent2020 Aug 21
Pros: First car smelled strongly of marijuana. Second car was given to me very quickly, was bigger, and was very cleanCons: Better QA of the vehicles before allowing customers to pick one up
3.2 Mediocre2020 Aug 18
Pros: I rented a carCons: The entire experience. The location is a mechanic and the Budget sign is extremely small you can’t even see it. Also, there is no organization and the lot is very small with too many cars! You have to remove 1 car and then go find parking for it on the street and then get the car you rented out. Way too much chaos.
7.6 Good2020 Aug 10
Cons: waited in line for 1.5 hours for pick up. Only two people working. When I got to the counter the clerk was incredibly quick and apologetic for the wait but there should have been more people on staff to help.
Thrifty
Locations in Boston
100 Tomahawk Drive+1 877 283 0898
| Monday | 06:00 - 22:00 |
| Tuesday | 06:00 - 22:00 |
| Wednesday | 06:00 - 22:00 |
| Thursday | 06:00 - 22:00 |
| Friday | 06:00 - 22:00 |
| Saturday | 06:00 - 22:00 |
| Sunday | 06:00 - 22:00 |
3 Columbus Avenue+1 617 457 8157
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
2.0 Mediocre2020 Nov 23
Cons: My trip was cancelled due to Covid and I was unable to either change dates or cancel so I lost my money. I will avoid using this site for future bookings. Dianne Ryan
8.0 Excellent2020 Oct 26
Cons: The toll package is crazy, we paid $1 to get out of Massachusetts, coming back in we hit that toll with no cash, but it’s only 1.50 it’s a really bad place to have a toll and it should just be included! Especially since there is a toll receiver on the car.
2.0 Mediocre2020 Sep 27
Cons: The airline canceled our flights, we couldn't use the car but were charged anyway.
6.8 Good2020 Sep 12
Pros: Staff were lovely but Kayak said it was $144 when it was $557. They missold me insurance for $11 a day that turned out to be invalid on Thrifty’s cars. It was a criminal transaction all around.Cons: Be honest for god’s same you criminals. Everything was sold incorrectly from the day rate of rental to the insurance to the type of car. I was flabbergasted at your behaviour.
2.0 Mediocre2020 Sep 07
Cons: Had to cancel my reservation 2 Months ago due to a wedding cancellation because of Covid. Thrifty told me that I can submit an appeal to get my money back but would not be told the outcome until after my reservation date. Ridiculous!
4.0 Okay2020 Aug 18
Cons: We found marijuana and cigarettes in our rental car. It had obviously not been thoroughly cleaned.
6.8 Good2020 Aug 18
Cons: Easy to pick up and drop off. I did need to add air to the tires when the low air warning light came on my second day in....and Not sure I needed to pay $12.50 a day for Tolls however....
6.4 Good2020 Jul 20
Pros: Minivans are great and a reasonable priceCons: The van we rented had a Rejection sticker as it’s inspection sticker - also the van smelled strongly of smoked marijuana when we picked it up.
9.2 Excellent2020 Jul 06
Pros: Staff was very nice when I rented it. There was no staff when I returned the car as it was 4 in the morning. No problem.Cons: it should not have cost so much just because it was summer in New England. Over $500 for a week was too much but I had no choice.
4.0 Okay2020 Jul 02
Cons: The vehicle smells like cigarette smoke to the point of clothes smelled like smoke upon exiting the vehicle
Dollar
Locations in Boston
100 Tomahawk Drive+1 866 434 2226
| Monday | 06:00 - 22:00 |
| Tuesday | 06:00 - 22:00 |
| Wednesday | 06:00 - 22:00 |
| Thursday | 06:00 - 22:00 |
| Friday | 06:00 - 22:00 |
| Saturday | 06:00 - 22:00 |
| Sunday | 06:00 - 22:00 |
110 Huntington Avenue+1 617 578 0025
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
3 Columbus Avenue+1 617 457 8157
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
10.0 Excellent2020 Dec 23
Pros: The Nissan Rogue is such a great car! I will be getting this again if I can.Cons: From the Dollar desk in Boston to the kiosk to pick up yhe car, I think there could be more communication. When we got to the kiosk our car (a car) was not there waiting for us. The two attendants had to go get one from a different deck. We lucked out though and got the Rogue which we loved.
2.0 Mediocre2020 Dec 21
Pros: No. Horrendous. I reserved a luxury suv and was given the lowest end suv possible. Ruined entire weekend....added charges, gave no reduction in priceCons: Everything
2.0 Mediocre2020 Dec 21
Pros: Staff was understandingCons: To get the car that I paid for instead of a smaller car that did not fit my luggage and then have to turn around and pay an extra $200.00 in upgrades.
2.0 Mediocre2020 Dec 10
Pros: NOTHING!!!Cons: Dollar & Priceline need to give us a refund!! We showed up after making a reservation almost A MONTH in advance (in order to fit our budget) and were told the day we came for the rental that we'd be charged hundreds of dollars more so that I could also drive on the reservation I'd made on my spouse's credit card -- something that has NEVER happened with other rental companies. The employee was not friendly but DID CONFIRM that we'd get a refund of our deposit. Over 10 business days later, we still have not received it. Please call us at 617-602-7334
2.0 Mediocre2020 Dec 04
Pros: The line was over an hour to pick up the car.Cons: The guy working the check-in at Logan was a dick.
8.8 Excellent2020 Oct 28
Pros: Friendly serviceCons: We received a smaller mid size car then what we booked and it made it tough to fit luggage.
2.0 Mediocre2020 Oct 27
Pros: The vehicle was given to us in a very unsafe condition. The front tires were completely bald, one came apart while we were driving, stranding us in Bangor, Maine early on a Sunday morning. We spent 2.5 hours on hold on the phone trying to get roadside service. No one ever came on the line. Three times we were disconnected and had to get in the cue again. We finished our 1,200 mile trip with no spare and a bad tire in both rain and snow. I travel extensively and will never use Dollar again,Cons: Better maintenance and customer service.
7.6 Good2020 Oct 26
Pros: Drop off and pick up was really easy! The car was clean on the inside. I felt like I got a good value for the price.Cons: I was charged a $200 deposit and I wasn't warned. I couldn't use my credit card because it had my maiden name and my ID had my married name. So I had to use my bank card. A surprise $200 hold on my bank card wasn't a pleasant surprise.
10.0 Excellent2020 Oct 09
Pros: I was given an upgrade to a larger and more comfortable vehicle at no charge.
8.4 Excellent2020 Sep 09
Pros: Staff was very helpful, got a good deal
Payless![agency]()
6.8 Good (287 reviews)
1 location in Boston
Payless
Locations in Boston
15 Transportation Way+1 617 561 0139
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 07:00 - 18:00 |
| Sunday | 07:00 - 18:00 |
4.0 Okay2020 Nov 09
Pros: Easy drop offCons: Be careful - the car I got smelled like Marijuana because i guarantee you someone smoked in it recently.
5.2 Okay2020 Nov 08
Pros: the car was unclean at all
9.6 Excellent2020 Sep 22
Pros: The staff was friendly and helpful.Cons: Pickup and drop-off at Logan Car Rental is really difficult in terms of knowing where to go in. It's very confusing. Once I actually found the appropriate areas, the process with Payless was great.
7.2 Good2020 Sep 10
Pros: Upgraded from compact car to a Mitsubishi Outlander, which was the only positive of our experience.Cons: 20+ minute wait in line at Boston Logan, on top of 40+ minutes just for the associate to help us?!!! Their name tag said they’d been there for 15 years, but they were slow as molasses and had no care for us and did not make me feel valued. There were no Payless reps at their airport (what?!!!), so a random other person had to try and come help. When we FINALLY got our car over an hour later, we drove it 2 miles only to have an emergency notification come on saying “Pull over safely. Car will stop soon” WTF?! So we drove back, got back in line and waited 40+ minutes to be helped by another terrible associate who didn’t care about us. Once we finally got our second car, it was 2+ hours later and no one even apologized for the inconvenience. I already called customer service, and they said “oh okay we will get back to you in a minimum of 5 days”
2.4 Mediocre2020 Aug 17
Pros: Nothing great. Car worked fine that’s about it.Cons: Car smelled like cigarettes and pick up process was terrible
2.8 Mediocre2020 Aug 10
Pros: The price was the only positive thing about this rental experience.Cons: The car reeked of cigarettes and the seats had been spilled on with some sort of dark liquid. It took forever to get a customer service rep on the phone, I filed a complaint, and all I received in response was an e-mail saying they were sorry they had disappointed me.
5.2 Okay2020 Jul 18
Pros: The staff was fine and gave me an upgrade to a larger vehicle at the same rate, which was nice.Cons: There were literally more than $84 in after-booking fees above and beyond the advertised total price, before including the optional insurance and toll pass -- in the end I paid three times the advertised price. Customer service was also very slow, not that I begrudge the employees there, just they were very understaffed. The car smelled like cigarette smoke that had been poorly covered up with cologne.
7.2 Good2020 Feb 13
Pros: Good value.Cons: Agent was blunt and not very gracious.
5.2 Okay2020 Feb 03
Cons: Staff could not have been more unpleasant
7.2 Good2019 Dec 08
Cons: Our flight was changed to a red eye. Arrived at 5:30 am in Boston. Counter not scheduled to open until 7:00 am. At 7 , no one showed up. Waited 30 minutes before an Avis representative took pity on us. He, some how, was able to process our rental. At return there was no representative in the garage, only at the counter inside.
E-Z Rent-A-Car![agency]()
6.7 Good (157 reviews)
1 location in Boston
E-Z Rent-A-Car
Locations in Boston
100 Tomahawk Dr+1 617 567 2491
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
2.0 Mediocre2020 Feb 10
Pros: Unfortunately, there was no chance for me to like anything as E-Z did not have my reservation on file. I spent over an hour at the counter looking to see if the order was wrongfully placed for a different day, if it was set for a different pickup location, or if the rental company had been changed (I individually checked with Alamo, Advantage, Hertz, Enterprise, and more) to unfortunately find out there no company had my reservation on file. By the time the entire ordeal was done, and the option was to reserve a new car, we were so late that we decided to completely change plans and not rent a car for the day. This put extreme stress on myself with family visiting town and I am incredibly frustrated with this experience. Please contact me at mpbrooks16@gmail.com or (708) 212-6034 to advise next steps - I kindly ask to be refunded for both the car rental and the insurance policy as neither were used.
6.8 Good2020 Feb 03
Pros: easy in and outCons: more people at the checkout, waited almost half an hour for my turn
6.4 Good2020 Jan 03
Cons: The signage for the desk was difficult to find, the car exterior was dirty including windows and mirrors. The gas wasn t full and was low about 100 miles, I filled it a day later and drove that far before gauge returned to the point where I picked it up
4.8 Okay2019 Dec 13
Pros: Staff at counter was good, requested a vehicle with "in" state tags. Was told the vehicle had "Massachusetts tags".... it did not, then the gentleman in garage fought with me when I got to the vehicle with "Virginia tags!!!"..... He was very rude and he had 6 vehicles of same model with "Massachusetts tags" but wouldn't let me switch!!!! Ridiculous.....Cons: Using another rental company bc upon returning the vehicle I couldnt find anyone to check me out???? So I proceeded to the rental counter and NO ONE there either at 730am in the morning, it's been a few days and yet to recieve my receipt..... Last time I will use a second rate rental company, I travel for a living and if your a businessman dont use EZ car rentals!!!!
4.8 Okay2019 Oct 26
Pros: the staff at our pick-up were stressed because of the long line (we waited over an hour to pick up our car). Our attendant was chippy and not very helpful. The car was excellent.Cons: the terribly long wait to pick up our car. Had to change our plans.
4.0 Okay2019 Sep 12
Cons: Check-in staff was exceptionally rude. Apparently customer service no longer matters.
5.2 Okay2019 Sep 01
Pros: There was one staffers who was helpful and apologetic regarding poor signage at the airport. I also appreciated the man who checked the car out and was careful and helpfulCons: The counter staff were rude and simply did not care. They blamed me for missing the counter sign and could not have been more dismissive and unhelpful. With that attitude, I will avoid EZ rental in the future.
9.6 Excellent2019 Aug 21
Pros: The counter girl was super friendly and happy, and the return was easy. The car got great mileage!Cons: nothing!
8.8 Excellent2019 Aug 20
Cons: There is always a long line & a long wait to register. The staff is friendly & helpful. I asked about specials; I was told I could upgrade for $45 but was not told that was based on $15 per day. My total was greater than $45. I want a refund for the overage. Returning the car was super simple.
2.4 Mediocre2019 Jul 28
Cons: Early Saturday morning 6:00am to 7:00am there was nobody to assist me so I went to a Competitor I would appreciate a full refund Thanks Bill
Advantage![agency]()
6.4 Good (282 reviews)
1 location in Boston
Advantage
Locations in Boston
100 Tomahawk Dr+1 617 567 2491
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
2.0 Mediocre2020 Jan 02
Pros: NothingCons: Advantage refused to rent car even after rental was pre-paid for in advance
10.0 Excellent2019 Nov 25
Pros: Easy drop off
4.0 Okay2019 Nov 12
Pros: I was able to cancel my reservationCons: I have no confidence in renting with Advantage after my last week experience in Denver. I was given a vehicle in disrepair and was very unsafe, putting me in danger and great discomfort and inconvenience.
8.8 Excellent2019 Nov 06
Pros: The staff at the counter were really great. I was in a hurry and a panicky mess, but they helped me with check in and got me to my car (I even made it to my meeting on time).Cons: The signage about where the desks were for check-in versus where the cars are could be clearer. However, I found the staff to be helpful in finding the correct location.
9.2 Excellent2019 Sep 27
Pros: Friendly, helpful staff
5.2 Okay2019 Sep 09
Pros: Signage at airport confusing. Counter staff not pleasant or helpful.Cons: Car not clean inside or out.
2.0 Mediocre2019 Aug 23
Pros: Nothing. The rental agency had NO cars. I couldn't rent anything
4.8 Okay2019 Aug 13
Cons: We waited at rental counter for over an hour. The car was dirty inside and out.
8.0 Excellent2019 Aug 09
Pros: Helpful staff
7.6 Good2019 Aug 08
Cons: Price
National
Locations in Boston
1 Congress St+1 888 826 6890
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
102 Belvidere St+1 617 262 8222
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
15 Transportation Way+1 833 230 5697
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
2.0 Mediocre2020 Aug 25
Pros: The staff incorrectly filled out my paperwork and then over charged me for my rental. I have yet to hear back from them to correct it.Cons: The staff incorrectly filled out my paperwork and then over charged me for my rental. I have yet to hear back from them to correct it.
6.4 Good2020 Aug 24
Pros: They had issues with their credit card reader/computer and I had to wait for them to call my credit card company to verify it. This was at 1100pm after a long day of travel.... so it was a little annoying.Cons: The car was pretty beat up on the exterior and interior. Good news was they didn’t charge me for the condition of the car. I would have spent most of the rest of night circling things on the form otherwise.
8.4 Excellent2019 Dec 18
Pros: Easy to pick up and drop off and the shuttle was also expedient to and from the airport. Car was new with 300 miles.Cons: The cost was higher than quoted after all the incidental tax was added. Probably a state issue but should have been an up front cost quote.
10.0 Excellent2019 Nov 30
Pros: Friendly and easy couldn’t ask for faster service
2.0 Mediocre2019 Oct 10
Pros: Arrived and national did not have reservation and did not have any other cars. Told us to call other locations. Was on the phone for several hours. National has only 2 other available cars in the area and was trying to make me pay regular price for the other cars despite not having or being able to honor my reservation. Was told the local regional manager would call me and I am still waiting for their call. Will not be renting w national again and cannot trust that reservations made on this website will be honored moving forwardCons: Honor reservation. Have rental car available if there is a booked reservation. Do not falsely sell these reservations if the company cannot honor them. Very disappointed all together
8.0 Excellent2019 Oct 08
Cons: Should give car with full tank of gas
10.0 Excellent2019 Sep 29
Pros: Staff was very helpful, would rent from National again!Cons: We did have to take some of our time to have the oil changed in the rental, not a bad thing but would have been better if we didn't have to worry about that.
9.6 Excellent2019 Sep 01
Cons: All was great
9.6 Excellent2019 Jul 28
Pros: Friendly, helpful staff. Offered upgrade at no cost when initially booked car was not readily available.Cons: The location (inside a parking garage inside a large buildling complex) can be difficult to find both for pickup and for dropoff.
6.8 Good2019 Jul 24
Pros: The car was good and quality as expected.Cons: The main drawback was the pick-up of the car. The priceline system is not transparent at all, I had asked for a pick-up at Boston airoport and it came up that this was at the city center. This made everything more complicated.
Europcar![agency]()
8.2 Excellent (5 reviews)
1 location in Boston
Europcar
Locations in Boston
Please Go To The Advantage Counter+1 617 567 2491
Sunnycars![Sunnycars]()
3 locations in Boston
Sunnycars
Locations in Boston
102 Belvidere Street
15 Transportation Way
270 Atlantic Avenue
Recent reviews
Eagle Rent A Car![Eagle Rent A Car]()
2 locations in Boston
Eagle Rent A Car
Locations in Boston
1760 Revere Beach Pkwy
Boston airport
Recent reviews
Advance Car And Truck Rental![Advance Car And Truck Rental]()
1 location in Boston
Advance Car And Truck Rental
Locations in Boston
100 Tomahawk Drive+1 617 567 2491
Recent reviews
Easirent![Easirent]()
1 location in Boston
Easirent
Locations in Boston
Logan International Airport
| Monday | Invalid date - 23:59 |
| Tuesday | Invalid date - 23:59 |
| Wednesday | Invalid date - 23:59 |
| Thursday | Invalid date - 23:59 |
| Friday | Invalid date - 23:59 |
| Saturday | Invalid date - 23:59 |
Recent reviews
Flight Car![Flight Car]()
1 location in Boston
Flight Car
Locations in Boston
Boston airport+1 844 742 5870
Recent reviews
keddy by Europcar![keddy by Europcar]()
1 location in Boston
keddy by Europcar
Locations in Boston
100 Tomahawk Dr., Boston Logan+1 617 567 2491
Recent reviews
Sixt![Sixt]()
1 location in Boston
Sixt
Locations in Boston
100 Tomahawk Dr+1 888 749 8227
| Monday | 09:00 - 12:00 |
| Tuesday | 09:00 - 12:00 |
| Wednesday | 09:00 - 12:00 |
| Thursday | 09:00 - 12:00 |
| Friday | 09:00 - 12:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
Recent reviews
U-Save![U-Save]()
1 location in Boston
U-Save
Locations in Boston
25 Harvard Avenue+1 617 254 1900
Recent reviews
4151 travelers who rented a car in Boston gave the car agency they used an average rating of 7.5
Car rental locations in or near Boston
Good to know
Most popular agency | Alamo |
|---|---|
Most popular car type | Compact |
Average price | ₪165/day |
Good deal | ₪139/day |
When to book a rental car in Boston
Average daily price per month
Rental car prices as pick-up date approaches
Top tips for renting a car in Boston
- 25% of our users found rental cars in Boston for ₪139 or less
- Book your rental car in Boston at least 1 day before your trip in order to get a below-average price
FAQs about renting a car in Boston
Some car rental companies in Boston which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Alamo, Hertz and Thrifty
On average a rental car in Boston costs ₪165 per day.
Compact (Hyundai Accent or similar) is the most frequently booked rental car type in Boston.
In the past 72 hours, the cheapest rental cars were found at Thrifty (₪126/day), Alamo (₪296/day) and Budget (₪336/day).
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Boston are Alamo (8.5, 783 reviews), National (8.5, 124 reviews), and Enterprise (8.4, 975 reviews).
Car rental companies onsite at Logan Intl airport include Alamo, Hertz, Thrifty, Dollar, Budget, Enterprise, National and Avis.
Car rental companies that offer shuttle or pick-up services from Logan Intl airport to off-airport locations include Alamo, Hertz, Thrifty, Dollar, Budget, Enterprise, National, and Avis.
In the last 72 hours the cheapest rental car price was found at Thrifty 100 Tomahawk Drive 02128 (2 kilometers from city center).
Take a look at our extensive car rental location map to find the best rental cars near you.
A Compact car rental in Boston costs ₪171 per day, on average.
A Economy car rental in Boston costs ₪157 per day, on average.
A Mini car rental in Boston costs ₪129 per day, on average.
In Boston, cars are most frequently rented at Alamo 15 Transportation Way (2 km from city center ).
On average a rental car in Boston costs ₪1,157 per week (₪165 per day).
On average a rental car in Boston costs ₪4,959 per month (₪165 per day).