Jersey City car rental reviews and directory
Hertz![agency]()
Best rated
6.6 Good (49 reviews)
3 locations in Jersey City
Hertz
Locations in Jersey City
135 Greene Street+1 201 946 7887
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 12:00 |
49 Mall Drive West+1 201 459 0900
| Monday | 08:00 - 12:00 |
| Tuesday | 08:00 - 12:00 |
| Wednesday | 08:00 - 12:00 |
| Thursday | 08:00 - 12:00 |
| Friday | 08:00 - 12:00 |
| Saturday | 09:00 - 12:00 |
896 Communipaw Ave+1 201 221 3818
| Monday | 08:00 - 12:00 |
| Tuesday | 08:00 - 12:00 |
| Wednesday | 08:00 - 12:00 |
| Thursday | 08:00 - 12:00 |
| Friday | 08:00 - 12:00 |
| Saturday | 08:00 - 12:00 |
10.0 Excellent2020 Oct 20
Pros: price much better than usual. process very easy. site access easy.Cons: compared to the usual price experience in NYC this was a dream.
3.6 Mediocre2020 Sep 10
Pros: Nothing about the experience was good.Cons: Pick up of the car was a nightmare. Spent over an hour in line and took a total of two hours to complete the rental. Really messed up our day plans and even missed a reservation. They didn't honor the prices that were online and we had to pay more for the rental insurance in the office. The EZ Pass wasn't activated and they didn't bother to tell us. The whole experience was unpleasant.
2.0 Mediocre2020 Sep 04
Pros: They didn’t have a car for me at all nor did they help me to find another option.Cons: Not taking my reservation in the first place. Assistance finding another reservation and price matching the original booking at another local Hertz.
2.0 Mediocre2019 Nov 18
Pros: Nothing. Hertz did not have an available car from me at the location my reservation time, even though I made AND PAID FOR the reservation in advance. The location not only ran out of cars hours before my reservation, but they did not think to even call me to tell me that they will not be able to honor my reservation. I had to commute almost two hours to reach the Hertz location. I only found out AFTER reaching the Hertz location that my reservation would not be honored. The location also refused to assist me with my dilemma. I am STILL actively trying to get my money back for a service they refused to provide.Cons: Confirm the location will have a car when a reservation is made in advance. I made the reservation over a week in advance. There is NO REASON AT ALL for Hertz to not have a car ready for me when I arrived.
2.0 Mediocre2019 Oct 15
Pros: They did not have a car available to honor reservation!Cons: Having a car available to rent!
6.0 Good2019 Jun 18
Pros: Easy pick up and drop offCons: Car wasn't cleaned, tires had low pressure, car didn't come with a full tank of gas, Bluetooth wasn't working properly all the time.
8.4 Excellent2019 Jun 14
Cons: It would have been great to the ez pass included in the car. Can you please make that possible. Thank you.
10.0 Excellent2019 Mar 13
Pros: Brandon was really great and helpful!Cons: It's really hard to find the kiosk - specific directions inside the garage would have been more helpful
2.0 Mediocre2018 Sep 22
Cons: They charged me $200 for unknown reason. Still in the process of getting my money back.
4.8 Okay2018 Jun 09
Jersey city - HERTZPros: Car in good condition. KIA SOUL.Cons: Requested car drop off in Edison - which was rejected. I had to go all the way from Edison to Jersey City and come back by train to Edison. Very high insurance fees !!
Avis
Locations in Jersey City
129 Montgomery Street+1 201 427 7232
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
30 Mall Drive West+1 201 217 8209
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 07:30 - 18:00 |
| Sunday | 08:00 - 12:00 |
2.0 Mediocre2020 Sep 29
Pros: No car was available! Over 20 people in the same position... the online inventory was incorrectCons: A car would have been nice
4.4 Okay2020 Sep 23
Pros: Nothing really.Cons: Pickup and drop off sucked. There was only one agent at the counter. There were like 10-12 people in the line. I had to wait for almost 2 and half hours to pickup the vehicle. The agent was a little slow. Avis could put one more person at the counter. Even the car drop off took over 30 mins. To drop off the vehicle I was in line for over 30 mins.i think Avis could afford to out one more agent to work at the counter.
5.6 Okay2020 Sep 15
Cons: The pickup and drop off process was rather disorganized.
3.2 Mediocre2020 Aug 02
Pros: The staff was awful. They did not give me any instructions when I picked up the car or inform me I needed to bring the parking ticket when dropping off the car or that I needed to record the mileage. They also told me there would be an ezpass and there was no ezpass in the car. Then it took one entire hour waiting in line at the Avis desk to return the car.Cons: Everything could have been better. This is the worst rental experience I have ever had.
7.2 Good2020 Jul 21
Pros: Convenient location.Cons: Car interior did not look like it had been cleaned.
10.0 Excellent2020 Jul 17
Pros: Staff who brought the car to me was really nice, the female at the counter a little ornery but with my kindness she warmed up. Rental experience overall was excellent. Ford Escape extremely comfortable. Process quick.
10.0 Excellent2020 Jan 01
Pros: Kendall and the rest of the staff were very friendly and helpful. I was on the road in no time and my car was clean and ran perfectly!
9.6 Excellent2019 Dec 11
Pros: Staff were very friendlyCons: It was a busy Saturday with at least ten people in line. There was only one staff. The wait was too long - there should have been more staff.
5.6 Okay2019 Sep 23
Pros: The car itself was fine, although it wasn’t super clean — it was dusty and had bird poop on it as we checked it out of the parking lot. So much so that we thought we may have someone’s personal vehicle by accident rather than a rental.Cons: The difficult part about the pickup and drop-off was that the Avis desk was inside the mall and manned by a single customer service rep, who seemed overwhelmed and slow to process everyone lining up. Checkout took 40 mins and returning took an hour. The parking area was poorly marked and confusing.
2.0 Mediocre2019 Aug 12
Pros: Staff unhelpful. Called the night before rental to tell me no cars were available and that I should rent elsewhere
National![National]()
10 Excellent (3 reviews)
1 location in Jersey City
National
Locations in Jersey City
110 1st St+1 201 656 7410
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
10.0 Excellent2016 Dec 25
Pros: Maureen was very efficient (and nice)! Check in was speedy but professional. She even gave me a quick run through of features/buttons on my car (as a NYer, I don't drive that often and having driven Hondas for most of my life, it took me a little while to figure out where everything was on my rental Chevy.)Cons: This National is located in a hotel, and the check in/check out desk was a little hard to find. I ended up following signage up to the 8th floor parking deck at first. Luckily, I ran into Maureen on the way and she brought me back to the desk (down a hallway to the left of the lobby). Other issue was getting the car out of the deck. The deck is a paid parking deck that services the hotel as well, and apparently they don't have a system in place for handling the rental cars. When driving out, deck attendants told me I should have grabbed a ticket at the deck first, checked out my car, and THEN paid for parking on the way out?!? Made no sense, and I had to wait at the gate for 5 minutes while they verified my information.
Enterprise![agency]()
8.9 Excellent (19 reviews)
3 locations in Jersey City
Enterprise
Locations in Jersey City
21 2nd St+1 201 792 2402
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
3715 John F Kennedy Blvd+1 201 217 3320
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
832 Communipaw Ave+1 201 434 2424
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
2.0 Mediocre2020 Aug 26
Pros: Absolutely nothingCons: The store was not open on the appointed time/date. It ruined our road trip. It is absolutely unacceptable and it doesn’t speak well of the services offered at Kayak
5.6 Okay2020 Jul 21
Cons: I got a call to pick up the car earlier because they close at noon. When i got there, the car wasn’t available. They tried to give me a car that costs more.
10.0 Excellent2019 Aug 06
Pros: The staff was very friendly and helpful and the drop off was extremely easy.Cons: It was great. All you could ask for. Thanks!
9.2 Excellent2019 Jan 29
Pros: she was super helpful and nice
10.0 Excellent2017 Nov 25
Pros: Very patient, kind, accommodating servcie, good priceCons: Everything was great!
7.6 Good2017 Apr 17
Friendly and Easy pick-upPros: The associates were very friendly and nice, helped me load up the rental car with all my stuff. Great value for money.Cons: I really hated that I got two sets of keys and they were stuck together, so I always had this bulky ring with 2 keys and 2 fobs on it. They apparently need to have it like that so the keys are together if/when the car is sold, but it's incredibly inconvenient. What if I lost them? Which I didn't, but what if? Also the fact that I couldn't just put the keys in my pocket was very frustrating. Additionally, the car wasn't clean on the inside or outside, but that didn't bother me too much since I was driving out to the country, but I just thought I would mention it.
10.0 Excellent2017 Jan 17
Pros: This Enterprise location is great and easy. Brand new vehicle, and friendly service. It's a smaller location, so there's opportunity for free upgrades when vehicles are not in.Cons: This is an Enterprise problem, not this location, but if you pick up after 2-3pm, drop off really should extend to the end of the day... I ended up paying for an extra day, but well worth it.
7.2 Good2017 Jan 03
Good and BadPros: They had a wonderful young lady drive me to the metro after my rental. She was pleasant and professional. The car was ok.Cons: I arrived later than expected and even though I had confirmed my reservation and they had given my car to someone else. The man at the desk was very dismissive of me. I found him quite rude. They then had to drive me 20min away to another location to pick up another vehicle. The car smelled so strong of air freshener that it made me nauseous.
10.0 Excellent2016 Nov 26
Great servicePros: A small super friendly business in the middle of Jersey City. I needed to rent a car on short notice, they had what I wanted at a competitive price I dodn't have to go out to the airport to get a car - they were near by and it could not have been better
10.0 Excellent2016 Nov 15
Pros: Fast. Convenient location.Cons: Closed Sunday
Alamo![agency]()
8.7 Excellent (21 reviews)
1 location in Jersey City
Alamo
Locations in Jersey City
110 1st St+1 201 656 7410
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
10.0 Excellent2020 Oct 05
Pros: Always a joy renting from this Alamo location, they are so quick to get you in/out and it's never busy. Had a few great experiences renting from Gio, it's definitely my location of choice in Jersey City.Cons: Only negative is that the cars are parked on the 8th floor of a parking garage and it takes foreeeever to go in/out. But not the end of the world.
2.0 Mediocre2020 Sep 05
Cons: EVERYTHING
7.6 Good2020 Aug 25
Pros: Staff was friendlyCons: Vehicle did not look like it was cleaned at all and during this time with Covid it was a little unsettling and I cleaned the entire vehicle after picking it up
10.0 Excellent2016 Dec 18
Was wonderfulPros: I love the Caddy I got, smooth sailing. Great customer service.i will probably rent another Cadillac from Alamo again Lex
10.0 Excellent2016 Nov 30
Customer servicePros: The customer service at both our pick up and drop off was great. Everyone was extremely helpful and answered all of our questions.
8.8 Excellent2016 Nov 27
Pros: The team in New Jersey did an excellent job checking us in and making us feel appreciated.
10.0 Excellent2016 Sep 26
Jersey to ChicagoPros: Great ride -- great service -- great price !!!Cons: Not a thing -- it was a great experience !!
Budget![agency]()
6.8 Good (26 reviews)
2 locations in Jersey City
Budget
Locations in Jersey City
129 Montgomery Street+1 201 792 2028
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
351 Luis Munoz Marin Boulevard+1 201 792 2028
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
2.0 Mediocre2020 Oct 21
Pros: At pick up they were somewhat friendly but, returning the car was an ordeal, it took a long time and they were rude.Cons: A car that had functioning windows and keys. Giving me the right return information. Letting me know the final cost and not charge extra afterwards, $90 more than expected on a two day rental is robbery.
9.2 Excellent2019 Aug 09
Pros: Super convenient to pick up and drop off (at different locations)Cons: I was not given the type of car I requested, though i enjoyed the one i got (kia soul)
6.0 Good2019 Apr 06
Cons: Customer service was lacking. Energy was low in the office. The employees were stressed about the computer system. The car wasn’t ready to go when I got there.
6.0 Good2018 Oct 13
This is a jokePros: There was nothingCons: I reserved a vehicle online, the reservation confirmed the vehicle was at the location I needed so I thought OK everything is going work out. I called the budget location that I was going to be picking the vehicle up from that’s were things took a turn. The guy could barely speak English the vehicle that I reserved was not there. And it was not going to be there for three or four days. I could get no clear answers. The guy basically said that he cannot help me even though had a reservation. Huh... great So I called Avis, quick easy everything worked out I would recommend renting from Avis if you are ever in New Jerse.
6.4 Good2018 Apr 02
Cons: I was charge $25 in Boston for returning the car earlier ?!?!?!? I will be disputing this charge as soon as I'm back in Jersey City. I made reservation to pick up the car around 9:00 am and to return next day around 4:00 am and that exactly when I return the car. I was told that because reservation was made for a full day by the Budget office in Jersey City from 11:00 am(when I came to pick up the car) till 11:00am there is a fee for returning CAR EARLY - I have never experience to be charged because I return a car earlier. The funny thing is that I repeated 3 times in Jersey City office that I would be returning the car by 4:00 and don't need till 11:00 am and they repeated 3 times that this was just formality and I could return the car whenever I wish to.
6.0 Good2018 Mar 30
Cons: The car was much smaller than what I had reserved online.
9.6 Excellent2017 Jun 21
great servicePros: In and out quickly, courteous and professional staff
10.0 Excellent2017 Jun 20
5 minute walk from the PATH train. Owner/operator was great!Pros: Everything. Short wait time. Very nice, friendly staff. Great, clean car. Bill was exactly as expected.Cons: Nothing.
9.6 Excellent2017 Apr 27
Cons: Some expanded hours at the drop-off location or perhaps an after-hours drop-off option would have made life a lot easier. Aside from that, everything was terrific.
10.0 Excellent2017 Apr 17
great experiencePros: the staff at the pick up point were really helpful - there had been a mix up about pick up and drop off sites and they sorted it really quickly. the first car had a crack in the windscreen - which we pointed out before we took the car - and it was changed with no problem at all. We had to wait about 10 minutes whilst they got a replacement car ready for us. Great service and such friendly staff - we will be back again. They now need to release the deposit held on my credit card!
Priceless![Priceless]()
1 location in Jersey City
Priceless
Locations in Jersey City
597 Marin Blvd+1 973 361 3044
Recent reviews
Sunnycars![Sunnycars]()
1 location in Jersey City
Sunnycars
Locations in Jersey City
110 1st Street
Recent reviews
176 travelers who rented a car in Jersey City gave the car agency they used an average rating of 7.0
Car rental locations in or near Jersey City
Good to know
Most popular agency | Avis |
|---|---|
Most popular car type | Intermediate |
Average price | ₪358/day |
Good deal | ₪287/day |
When to book a rental car in Jersey City
Top tips for renting a car in Jersey City
- 25% of our users found rental cars in Jersey City for ₪287 or less
- Book your rental car in Jersey City at least 2 weeks before your trip in order to get a below-average price
- Full-size rental cars in Jersey City are around 18% cheaper than other car types, on average
FAQs about renting a car in Jersey City
One car rental company which has updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected is Avis
On average a rental car in Jersey City costs ₪358 per day.
Intermediate (Ford Escape or similar) is the most frequently booked rental car type in Jersey City.
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Jersey City are Dollar (7.9, 51 reviews), Hertz (6.6, 51 reviews), and Avis (6.1, 69 reviews).
Car rental companies onsite at John F Kennedy Intl airport include Thrifty, Dollar, Hertz, Avis, Budget, National and Sixt.
Car rental companies onsite at Newark airport include Dollar, Thrifty, Hertz, Budget, National and Advance Car And Truck Rental.
Car rental companies onsite at LaGuardia airport include Thrifty, Dollar, Hertz and Avis.
Car rental companies that offer shuttle or pick-up services from John F Kennedy Intl airport to off-airport locations include Thrifty, Dollar, Hertz, Avis, Budget, and National.
Car rental companies that offer shuttle or pick-up services from Newark airport to off-airport locations include Dollar, Thrifty, Hertz, Budget, and National.
Car rental companies that offer shuttle or pick-up services from LaGuardia airport to off-airport locations include Thrifty, Dollar, Hertz, Avis, Budget, and National.
Take a look at our extensive car rental location map to find the best rental cars near you.
A Intermediate car rental in Jersey City costs ₪275 per day, on average.
A Full-size car rental in Jersey City costs ₪338 per day, on average.
On average a rental car in Jersey City costs ₪2,504 per week (₪358 per day).
On average a rental car in Jersey City costs ₪10,731 per month (₪358 per day).