10.0 Excellent2017 Jun 26
Pros: Friendly and fast service. Our van was new and very clean. I would recommend them.
10.0 Excellent2017 Jun 02
GreatPros: Van was great. Was all we needed and more. Fit all of us perfectCons: Nothing. Worked out great
10.0 Excellent2017 Apr 21
Pros: no line super nice check in guy upgraded car nice return gut - called me by name yes all good!!!
10.0 Excellent2017 Apr 09
Excellent clean large vehicle- quick pick up and drop off!Pros: Easy airport access, fast check out with prepaid rental agreement. Fast check in when car was returned, both people were friendly and helpful.Cons: Didn't know about all the toll roads in Orange County, wasn't sure how to pay them without toll booths anywhere- had to call Alamo and ask about them as we had already followed our GPS on the phones and used them multiple times that first day- would have preferred to know about them before hand.
8.8 Excellent2017 Mar 31
Cons: Car wasn't quite full of gas
7.6 Good2017 Mar 26
Pros: Counter agent was very pleasant and efficient. Good quality car - Toyota CamryCons: The windows of car were a little dirty.
9.6 Excellent2017 Feb 22
"I'll be back"Pros: When I dropped off the car, I told the attendant, "I'll be back. I like you guys", and she laughed out loud. Got exactly the car I wanted, there were no mechanical or other issues, it went very smoothly.Cons: There was some refuse in the car that the people who cleaned it from the previous renters, but it did not spoil the experience.
2.8 Mediocre2017 Jan 07
Kayak vs Alamo misalignment; huge truck vs low endPros: The manager found us a vehicle to take so we were able to leave the airport.Cons: We requested a standard sedan; we were told that even though we booked it before we arrived, none were available. We had to take the only feasible vehicle: a huge Ram pickup truck with no trunk or covered storage. We had to wait for a truck to be found and brought up. Thankfully it was not raining on our luggage in the truck bed. We were then told we could exchange the vehicle the next day for the car we wanted, at Santa Ana.
10.0 Excellent2016 Nov 18
AwesomePros: The fact that the vehicle I reserved was actually what I got!!!! That never happens...Cons: I had to sign up on line for fast track tolls
10.0 Excellent2016 Aug 28
Pros: Check in and checkout were so easy. I was there for less than 5 min. They were friendly and courteous. The car was clean and I really enjoyed driving it (Nissan Altima). I would rent with Alamo again because of this experience.