Book Enterprise Rent-A-Car car rentals in Kaiserslautern

Reviews for Enterprise Rent-A-Car in Kaiserslautern

Recent reviews

Traveler rating

Wonderful

0

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

0

4.0

FOR DRIVERS UNDER 26. I rented from a location in Germany. Enterprise has a steep hidden fee for young drivers. Adding almost €15 per day. Other rental companies such as Europcar did not have this fee. It seems like an American fee that made its way over seas, but when your competition doesn’t have this fee, it makes no sense to implement it.Reviewed 2023 Apr 19

review from

10.0

Pros:Staff was courteous and friendly.Cons:The experience was great! No complaints!Reviewed 2020 May 17

review from

8.0

france rentalPros:I was happy with the location of the service. The team member handling my rental was very personable, efficient and made the whole experience easy.Cons:noneReviewed 2018 Jun 05

review from

2.8

EnterprisePros:I like that we got a free upgrade because the 7 passenger van wasn’t availableCons:The car was dirty, they didn’t have the car at the place of pickup had to drive 1hr 20 min to next pick up location, the had to stop at a enterprise 1hr and 15 min out of the way from our destination because it needed an oil change and air in the tires.Reviewed 2018 May 29

review from

2.0

Never got the carCons:Don't book with enterprise. I rented a van to transport my two friends, aunt, uncle, and Mom and dad who were visiting Europe for the first time. A couple days before I called to confirm my reservation and they informed me that they did not have the van I reserved. I asked them when they planned to inform me of this and they did not have an answer. The manager had also stepped out when I asked to speak with him or her. Avid at Ramstein was great.Reviewed 2017 Apr 05

review from

10.0

Pros:Friendly customer service. Located very close to a gas station, which is convenient for filling up before returning the car.Cons:Nothing.Reviewed 2016 Dec 02

review from

6.4

Cons:I was charged more than the price I was quoted, which was approximately $351.00. I was charged $465.00, over $100 more than the original price. RIPOFF!Reviewed 2016 Nov 29

review from

2.0

Give it no starsPros:Nothing. They totally destroyed my weekend plans. I had an on line reservation and when I got there they told me there was no car. It was just before noon in Germany and they were closing at noon along with all other rental companies in The area until Monday morning. Most horrid experience I ever had. Made me rethink renting from Kayak and from Enterprise. I wrote to Enterprise about my experience and never received a reply, except they were sending my complaint on to corporate headquarters. Guess corporate headquarters lost my complaint, because though it was sentm3 times I never heard from them. The strange part was there were several cars in the Enerprise parking lot when I was to,d there were no cars available.Cons:Nothing good at all. When you have a reservation and they won't give you a car, how can there be anything good?Reviewed 2016 May 10

review from

2.0

They cancelled my reservation last minuteCons:5 minutes before all the rental companies close in this area i got an email from enterprise saying they cancelled my reservation becaused they overbooked. Left me stranded and paying a higher rate in a lower class car for a day-of reservation with another company. Inexcusable.Reviewed 2015 Dec 12

review from

More

• What is the most popular rental car from Enterprise Rent-A-Car in Kaiserslautern?

  Standard (Class Commercial Truck or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Kaiserslautern.

• How many car rental locations does Enterprise Rent-A-Car have in Kaiserslautern?

  Enterprise Rent-A-Car has 1 rental location in Kaiserslautern. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Frankfurt airport (FRA)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Frankfurt airport (FRA)?

  Yes