|"Breakfast and staff was great"||(in 86 reviews)|
|""Pool, breakfast, courteous staff, clean room.""||(in 56 reviews)|
|"Hot tub- nice continental breakfast."||(in 86 reviews)|
|"Room was dirty."||(in 2 reviews)|
|"Very rude front desk staff"||(in 11 reviews)|
|""TV did not work, bad CATV cable.""||(in 11 reviews)|
|room was clean||in 214 reviews|
|friendly staff||in 190 reviews|
|free breakfast||in 180 reviews|
|pool and hot tub||in 132 reviews|
|front desk||in 85 reviews|
|airport shuttle||in 55 reviews|
|bed was very comfortable||in 33 reviews|
|tv didn't work||in 29 reviews|
|nearby restaurants||in 17 reviews|
|bath tub||in 7 reviews|
|poor condition||in 6 reviews|
|right off the highway||in 6 reviews|
|sink clogged||in 5 reviews|
|room was dirty||in 3 reviews|
A sheer disappointment!!
When I arrived at check-in, the associate stated that they didn't have my reservation, nor did they have any room for me. at 3:30 in the morning. They weren't accommodating at all. Needless to say I was very upset, Because I was tired and had to take an exam at 8 AM. I had just traveled close to 3 hours, and I just wanted to lay down and get some rest.
Easy and freindly check in. Our stay was quite. Great breakfast. Overall a 9 of 10
TV options were minimal.
Desk staf was fabulous.so friendly, professional and efficient.
Poor bathroom plumbing
The bed was comfortable.
The bathtub did not drain at all when using the shower.
Very conveniently located. Shuttle to the airport. Nice breakfast.
Not sure how to get pick up at the airport when I get back
The water in the shower of the room was very cold and never would heat up no matter which way you turned the shower knob.
ok but over priced
Free breakfast, comfy bed
Was over priced for what it is paid 111.xx out the door it's more in the 75 range
Room was in poor condition. To lit and bathtub did no work properly the water kept running Half of the wall power outlets did not work. The hot tub was only partly working it was not hot and half the jets did not work
Guests of the Best Western Hospitality Hotel & Suites will be pleased to find that each well-appointed guest room and suite includes satellite television with HBO®, a refrigerator, microwave and complimentary high-speed wireless Internet access. Other amenities offered at this Grand Rapids MI hotel include a complimentary hot breakfast buffet each morning, complimentary dinner every Monday through Thursday, a sparkling indoor heated swimming pool; largest in the area, hot tub and a complimentary airport shuttle service to the Gerald R. Ford International Airport - located just three miles away. Close to Frederik Meijer Gardens & Sculpture Park, John Ball Zoo, Gerald R. Ford Museum, Van Andel Arena, Grand Rapids Drive and 30 minutes away from Michigan's Adventure. Business guests of the Best Western Hospitality Hotel & Suites will also appreciate this Grand Rapids MI hotel's close proximity to local businesses including the Grand Rapids Medical Mile. The Medical Mile is home to the Grand Rapids Community College, Spectrum Health's Butterworth Hospital Complex, Grand Valley State University's Cook-DeVos Center for Health Sciences and Michigan State University Secchia Center Medical School. The Best Western Hospitality Hotel & Suites is a hotel in Grand Rapids that is close to Amway®, Meijer®, Cascade Engineering® and Steelcase Headquarters. The Best Western is centrally located within minutes to over 100 restaurants, many of them participating popular Annual Restaurant Week. Coming in for a sporting event? This Grand Rapids MI hotel location is near Aquinas, Calvin, Cornerstone, Davenport and Grand Rapids Community Colleges. Located only minutes from Patterson Ice Arena, MVP Field House (directly across the street) and AMF Eastbrook Lanes Bowling Center.
based on 575 reviews
Policies vary by room type and provider.
Best Western Hospitality Hotel & Suites is located at 5500 28th Street Southeast, 12.8 km from the center of Grand Rapids. DoubleTree by Hilton Hotel Grand Rapids Airport is the closest landmark to Best Western Hospitality Hotel & Suites.
Check-in time is 15:00 and check-out time is 11:00 at Best Western Hospitality Hotel & Suites.
Yes, Best Western Hospitality Hotel & Suites offers free Wi-Fi.
Yes, Best Western Hospitality Hotel & Suites offers free parking.
Yes, Best Western Hospitality Hotel & Suites offers free airport shuttle service.
Best Western Hospitality Hotel & Suites is 3.2 km from Grand Rapids Gerald R. Ford Intl. Best Western Hospitality Hotel & Suites is 64 km from Muskegon.
Yes, Best Western Hospitality Hotel & Suites is a pet-friendly hotel.
Yes, Best Western Hospitality Hotel & Suites has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.