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|"Very friendly staff, great location."||(in 55 reviews)|
|"Very friendly staff, great location."||(in 52 reviews)|
|"Nice rooms, comfy beds, helpful stuff"||(in 52 reviews)|
|"The reception service is slow & uncooperative."||(in 4 reviews)|
|"It seem unprofessional hotel it is 2 star!"||(in 14 reviews)|
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great hotel and very helpful staff
Great location in a nice part of Hamburg. The staff was very professional and helpful in assisting with recommendations and making guests feel welcomed. Particularly Katherine at the front desk, who was very polite and taking time to discuss options.
The cleanliness of the room and decor was nice especially the bed was amazingly comfortable.
The location, breakfast
No Coffee or tea making facilities in normal rooms. Gym is very basic.
Good location. Stylish and extremely comfortable room. A lot of space in the bathroom.
No Jacuzzi in the spa area. Though I mentioned it was my birthday weekend, there was no gesture from the hotel at all. Unlike other similar hotels.
Fast invoice printing at the checkout.
The Sofitel Hamburg Alter Wall Hotel is located in central Hamburg, offering 5-star luxury accommodations in the Altstadt neighborhood. Guests are within walking distance of Miniature Wonderland, the Hamburg Dungeon, Elbe Philharmonic Hall, Reeperbahn, and the Fish Market. Other are attractions include St. Michaelis Church and the Theater im Hafen.
Parking is available for a daily fee at this property, which offers 241 non-smoking guest rooms and suites. There are a restaurant and bar at the hotel, as well. Complimentary WiFi is available in all guest rooms and public areas. This luxury hotel also offers a full-service spa and wellness center for guest enjoyment, along with an indoor pool and lounge area. There is a 24-hour business center and a gym is also available in the spa area.
The hotel front desk offers 24-hour service and daily housekeeping is provided. Pet-friendly accommodations are available and select rooms offer canal and city views. Metro stations are within walking distance and Hamburg Airport is about a 15-minute drive from the property. The hotel has guest laundry facilities and concierge services are available. The hotel staff speaks English, German, French, Spanish, and Italian. There is also a terrace and a library for guest enjoyment.
All of the luxury rooms and suites include individual climate controls, a minibar, blackout curtains, soundproofing, premium TV channels, and an iPod docking station. Rooms also feature bathrobes and slippers, a desk and phone, and complimentary bottled water. Ironing amenities and hypoallergenic bedding are available upon request.
based on 2,135 reviews
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Most Popular Landmarks
- Hamburger Rathaus 195 m
- Miniatur Wunderland 0.7 km
- Hauptkirche Sankt Michaelis 0.7 km
- Speicherstadt 0.8 km
- Internationales Maritimes Museum Hamburg 1 km
- Elbphilharmonie 1 km