Phoenix Palace Hotel Hanoi

3 stars
7.7
Good
based on 965 reviews
965 reviews
27 Phu Doan Street, Hanoi, Vietnam
27 Phu Doan Street, Hanoi
+84 243 928 8268
Mon 17.08
-
Tue 18.08
2 guests, 1 room
Bedroom
Bedroom
Other
Other
Buffet
Buffet
Other
Bathroom
Outdoors view
Room amenity
Other
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Along with a restaurant, this smoke-free hotel has a business center and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Phoenix Palace Hotel Hanoi offers 26 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
7.7
Good
965 reviews

Latest deals for Phoenix Palace Hotel Hanoi

Mon 17.08
-
Tue 18.08
Deluxe room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Deluxe room, 1 queen bed
No inclusions
Double room, 1 twin bed
No inclusions
Deluxe room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
*Total includes estimated local taxes & fees payable on check out.

Amenities at Phoenix Palace Hotel Hanoi

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business center
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Public transport tickets
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans

General

  • Executive lounge access
  • Family rooms
  • Hardwood or parquet floors
  • Inner courtyard view
  • Interconnected room(s) available
  • Lockers
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • City view

Bathroom

  • Yukata (Japanese bathrobe)
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shared toilet
  • Shower
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Accessibility and suitability

  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Elevator
  • Accessible by elevator
  • Accessible parking

Dining

  • Electric kettle
  • Restaurant
  • Food can be delivered to guest accommodation
  • Minibar
  • Tea/coffee maker
  • Kettle
  • Coffee machine

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Street parking
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Bedroom

  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Things to do

  • Gift shop
  • Bicycle rental
  • Cooking classes

Pool and spa

  • Spa
  • Hot tub

Outdoor

  • Terrace/Patio
  • Balcony

Workspace

  • Desk

Family friendly

  • Babysitting or child care

Reviews of Phoenix Palace Hotel Hanoi

7.7
Good
965 verified ratings
Wonderful
494
Very good
170
Good
112
Okay
65
Fair
46
Mediocre
30
Poor
48

Summary of reviews

Guests say
Most guests praised the hotel's central location and the friendliness of the staff, especially at reception. Many found the hotel to be good value for the price and appreciated the daily cleaning. However, several reviews mentioned issues with cleanliness, such as mold or dust, and some found the breakfast to be limited or average. Despite some complaints about room conditions and noise, the overall impression was positive due to the helpful service and convenient location.
AI-Generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Value for Price8.5 out of 10
Cleanliness5 out of 10
Breakfast5 out of 10
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Location

27 Phu Doan Street, Hanoi

What's nearby

  • St. Joseph Cathedral145 m
  • National Library of Vietnam0.4 km
  • Hoa Lo Prison Museum0.5 km
  • Hoan Kiem Lake0.5 km
  • Hanoi City Centre0.6 km
  • Vietnam Military History Museum0.9 km
  • Dong Xuan Market1.1 km
  • Hanoi Citadel1.1 km
  • Hanoi Opera House1.2 km
  • National Museum of Fine Arts1.3 km
  • Temple of Literature1.3 km
  • National Museum of Vietnamese History1.3 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Phoenix Palace Hotel Hanoi

What is the cheapest day to book Phoenix Palace Hotel Hanoi?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Phoenix Palace Hotel Hanoi is Sunday, with an average nightly rate of ₪74. The most expensive day is Tuesday at ₪162 per night.

FAQs when booking at Phoenix Palace Hotel Hanoi

  • Where is Phoenix Palace Hotel Hanoi located?

    Phoenix Palace Hotel Hanoi is located at 27 Phu Doan Street in Hoan Kiem, 3.5 km from the center of Hanoi. St. Joseph Cathedral is the closest landmark to Phoenix Palace Hotel Hanoi.

  • When is check-in time and check-out time at Phoenix Palace Hotel Hanoi?

    Check-in time is 14:00 and check-out time is 12:00 at Phoenix Palace Hotel Hanoi.

  • Does Phoenix Palace Hotel Hanoi offer free Wi-Fi?

    Yes, Phoenix Palace Hotel Hanoi offers free Wi-Fi.

  • How far is Phoenix Palace Hotel Hanoi from the airport?

    Phoenix Palace Hotel Hanoi is 21.7 km from Hanoi Noibai. Phoenix Palace Hotel Hanoi is 94 km from Haiphong Catbi.

  • How does KAYAK find such great Phoenix Palace Hotel Hanoi hotel deals?

    KAYAK scours the web for all room deals available at Phoenix Palace Hotel Hanoi in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Phoenix Palace Hotel Hanoi and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Phoenix Palace Hotel Hanoi.

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.7
3.5 km
Hanoi Noibai
21.7 km

Everything you need to know for your stay in Hanoi