|"Welcoming and very helpful staff!"||(in 113 reviews)|
|"Great value for money"||(in 11 reviews)|
|"Loved our harbour view!"||(in 35 reviews)|
|"A little bit outdated bathroom."||(in 11 reviews)|
|"The shuttle service can be more frequent."||(in 9 reviews)|
Quiet, well located and easy to get to, friendly and courteous staff with a nice restaurant located in the hotel.
Nice hotel in a redeveloping old area
Good Southeast Asian restaurant; modern furnishings; helpful staff; close to MTR
sound insulation of the rooms; average internet speed; lots of local eatleries but few medium to higher level restaurants; not much view outside the window.
Nice and easy
The helpful staff and nice hotels
A relaxed side of Hong Kong
Away from the hectic center, hotel Jen was great on all fronts. Clean, good staff, excellent food (malacca restaurant inside hotel got a michelin mention), and a nice neighborhood around HKU.
Good staff nice room fair price & in hong kong , what more do you need thank you
Booked double room but no room available on the first night same
The location andd the service rendered by the front desk.
Location is a bit far from the centre.
Great value for money, room extremely comfortable and use of exec lounge facilities was a bonus.
Breakfast was often very busy, with limited choice of food/juices available.
its cleanliness, nice bed, great amenities.
Location, too far from town, no MTR station nearby. The schedule of the shuttle provided is not frequent enough. However, I saw an MTR station being built nearby, which should help in the future.
Brilliant skybar happy hours! Friendly and helping staff. Clean rooms. Working shuttle bus service that takes you in 10 min to Metro or ferry terminal. Tram stop a block away from where it takes 20 min to Metro. Recommending for holiday travels, if you want to see a bit of local life around you :)
Harbourview is not a skyline view of Kowloon, though.
Easy to get to, even though it was out of the Central area the trams were a block away and took you straight there. The rooms were lovely and staff friendly.
The hotel has nice rooms, and the best beds and bed sheets I have ever slept in. They put me to 14th floor, wherefrom you can see the bay. The staff was nice, breakfast of high value, with show chef cooking the eggs directly in front of you.
The location is a little bit off hand, we needed more than 1 hour to get there from the Airport, but the hotel offers compimentary bus to the subway station directly.
the nibbles they offer free of charge during the happy hour at sky bar on the 28th floor with a nice harbour view :)
I have stayed there before when it was a Novotel. It is much fresher now, better decor, etc. A decent hotel at a reasonable price for Hong Kong.
Only complaint remains the wait sometimes for the lifts as they are easily filled and the twin beds rather than a double. No biggies.
Boasting a popular location, JEN Hong Kong by Shangri-La provides views of Victoria Harbour, and is moments from The University of Hong Kong. It also offers private parking on site and Victoria Harbour is a brief car trip away.
Guests can take a dip in the swimming pool, or exercise in the well-equipped gym. Facilities include free Wi-Fi, an executive floor and a free shuttle service.
All the rooms at the hotel provide a refrigerator, slippers and a flat-screen TV. All are air conditioned and offer a private bathroom, a seating area and an in-room safe.
JEN Hong Kong by Shangri-La offers a convenient on-site café. In the evening, guests are welcome to enjoy a drink in the comfortable lounge bar.
The hotel is within a short walk of St. Paul's College and Lo Pan Temple. Hong Kong Macau Ferry Terminal and Sheung Wan Station are within a 30-minute walk.
based on 968 reviews
Policies vary by room type and provider.
JEN Hong Kong by Shangri-La is located at 508 Queen's Road West in Central and Western District, 5.8 km from the center of Hong Kong. Victoria Peak is the closest landmark to JEN Hong Kong by Shangri-La.
Check-in time is 14:00 and check-out time is 12:00 at JEN Hong Kong by Shangri-La.
Yes, JEN Hong Kong by Shangri-La offers free Wi-Fi.
No, JEN Hong Kong by Shangri-La does not offer free parking.
No, JEN Hong Kong by Shangri-La does not offer free airport shuttle service.
JEN Hong Kong by Shangri-La is 22.4 km from Hong Kong Intl. JEN Hong Kong by Shangri-La is 51 km from Shenzhen.
No, pets are not allowed at JEN Hong Kong by Shangri-La.
Yes, JEN Hong Kong by Shangri-La has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.