Value for money
Distance to city center
Distance to airport
|"The bed was very comfortable!"||(in 30 reviews)|
|"Beautiful building and great location."||(in 49 reviews)|
|"Smelt great, friendly staff, clean."||(in 90 reviews)|
|"What hotels charge for parking?"||(in 47 reviews)|
|"Location for the water taxi."||(in 4 reviews)|
|"Room service was tasty."||(in 7 reviews)|
|staff was friendly||in 272 reviews|
|nice hotel||in 161 reviews|
|good location||in 152 reviews|
|self park||in 146 reviews|
|clean room||in 76 reviews|
|river walk||in 75 reviews|
|great bar||in 47 reviews|
|nice lobby||in 44 reviews|
|comfortable bed||in 42 reviews|
|took a long time||in 31 reviews|
|water taxi||in 21 reviews|
|hotel is under renovation||in 20 reviews|
|room service||in 19 reviews|
|toilet paper holder||in 19 reviews|
|football game||in 14 reviews|
|hotel restaurant||in 6 reviews|
It was very unexpectedly nice hotel from inside. And the river walk is right next to it from where you can get water taxi. Or even if you just wanna grab your drink or whatever at night and sit by the river overlooking downtown glimmer.
From outside no one can tell it’s a hotel. Many people that spoke to who lived their lives in Jacksonville didn’t know where Lexington is. And it is right there in the center of city. They could work on some marketing and better publicity.
The staff, especially Ilse at the front desk, were very helpful and kind
The staff was very nice, helpful, warm and friendly
Didn’t have housekeeping first night- had to ask for it
Great business trip
Very comfortable room at an extremely affordable price. Staff was very nice and accommodating. Room service had EXCELLENT food and friendly service.
My room was near a laundry area so people were out there sometimes till 1am talking and doing laundry.
Overpriced and old
Rooms were uodated
The elevators barely worked. Hotel looked tired. Pool was dirty. Food was terrible. One day we never got our room cleaned after we called and asked twice.
Not as advertised
We did not like that online photos showed renovated rooms while they put us in a non-renovated room.
It was dirty. There was a crack in the ceiling with apparent water damage. The hotels in the area were sold out and guests left with no other options. Disappointing. Shouldn't even be allowed to have guests. Seems like their renovation has been going on for years.
Dated but classy.
The lobby is large and inviting. The rooms are a good size except for the bathroom.
The bathroom is extremely small. The hallways are dark and musty. But when those renovations are done will be glad to stay there again.
Room had a moldy smell. Good location.
When we got there the room had a moldy smell and it had a humidifier on like if the room had been flooded and recently dried. We complained and they acknowledged the smell and gave us another room ruby away, but my question is WHY put someone in that room in the first place? With plenty available rooms. That left a bitter taste in my mouth.
It was okay
Good location with hotel shuttle to Veterans Memorial Stadium for $6. once renovations are completed, could be a very nice hotel.
Shower did not drain very quickly. I was standing ankle deep in water while taking a 10 min. shower. My view was of the roof and air conditioning units. Have to pay $10 to self park or $12 for valet parking per night.
completely run-down, renovations going on, but not what we expected
air conditioning units loud and old. carpets and bathrooms sub standard.
Discover the Southbank Hotel at Jacksonville Riverwalk: A downtown hotel drawing inspiration from the St. Johns River, ports, and area bridges – providing an authentic Northeast Florida experience. Our centrally located hotel is nestled on the Southbank of downtown Jacksonville near the trendy San Marco and Riverside historic districts. At Jacksonville’s uniquely independent hotel, you’ll enjoy the best-of-both worlds: big city amenities and boutique style. We offer savory onsite dining and lounges, a tranquil pool and courtyard, and 40,000 square feet of event space – making our downtown Jacksonville convention center hotel the ideal spot for professional meetings and lavish events in Northeast Florida. Experience the coastal undercurrents and feel the southern hospitality when you stay at the Southbank Hotel at Jacksonville Riverwalk.
based on 904 reviews
Value for money
Policies vary by room type and provider.
Guests with existing Southbank Hotel Jacksonville Riverwalk reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Southbank Hotel Jacksonville Riverwalk for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Southbank Hotel Jacksonville Riverwalk is located at 1515 Prudential Drive in Downtown, 1.7 km from the center of Jacksonville. Museum of Science and History is the closest landmark to Southbank Hotel Jacksonville Riverwalk.
Check-in time is 16:00 and check-out time is 11:00 at Southbank Hotel Jacksonville Riverwalk.
Yes, Southbank Hotel Jacksonville Riverwalk offers free Wi-Fi.
No, Southbank Hotel Jacksonville Riverwalk does not offer free parking.
No, Southbank Hotel Jacksonville Riverwalk does not offer free airport shuttle service.
Southbank Hotel Jacksonville Riverwalk is 19.7 km from Jacksonville. Southbank Hotel Jacksonville Riverwalk is 49.9 km from St. Augustine Northeast Florida Regional.
Yes, Southbank Hotel Jacksonville Riverwalk is a pet-friendly hotel.
Yes, Southbank Hotel Jacksonville Riverwalk has a pool onsite.