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|"Clean and comfortable - friendly staff"||(in 64 reviews)|
|"Friendly staff and good hot breakfast."||(in 56 reviews)|
|"The rooms are very comfortable and clean."||(in 45 reviews)|
|"The room smelled bad."||(in 51 reviews)|
|"New owner GM Mike refunded fees next day."||(in 3 reviews)|
|"The ice machine did not work."||(in 3 reviews)|
|room smelled||in 214 reviews|
|friendly staff||in 157 reviews|
|breakfast was good||in 127 reviews|
|good location||in 73 reviews|
|front desk||in 51 reviews|
|hallway smelled like||in 34 reviews|
|one night||in 30 reviews|
|bed was comfortable||in 24 reviews|
|cigarette smoke||in 19 reviews|
|bathroom floor||in 11 reviews|
|water hot||in 11 reviews|
|next morning||in 10 reviews|
|ice machine||in 7 reviews|
|lake charles||in 6 reviews|
|strong odor||in 4 reviews|
|guy that checked||in 2 reviews|
great customer service
The people were friendly. Although it was very noisy, it was not the Hotels fault. I arrived early but was greeted with a smile and was allowed to check in a few hours early!!
The noise at night, drawers and doors slamming, you could hear people walk down the hallway.
Rooms clean. Nice biig comfy bed. Definately a good stay for the price no doubt.
Only complaint was asked for and was granted late checkout by front desk only to be greeted by head of cleaning crew next morning rushing us out rudely. And stating i dont know why tthey gave yall extended time. Well guess what they did. Sounds like a yall problem
Price comfort quality etc.
Good location friendly staff
Who was murky and green. Unsupervised children running down the halls screaming and make noise. Air-conditioner unit in room barely kept room cool. Continental breakfast wasn't supplied properly ran out of drinks food wasn't kept warm.
not hard to find. relatively inexpensive.
Some of the staff are not customer service oriented. I witnessed three housekeeping staff yelling at each other while one of them was cleaning my room. I needed to get something out of my room at the time and the situation was uncomfortable. The next truly poor customer service experience occurred when requesting a late checkout. The front desk associate i spoke with told me that it wasn't possible. when i inquired as to why i couldn't do a late checkout the person I spoke with rudely told me that I'd have to talk to a manager.
Get more for your money at the Quality Inn and Suites Lake Charles South hotel in Lake Charles, LA near McNeese State University. We are located near Lake Charles Regional Airport, Creole Nature Trail, Lake Charles Little Theatre and Lake Charles Boardwalk. Enjoy an outdoors trip going boating, fishing, crabbing and more. Get more value with amenities like free breakfast, free WiFi, a seasonal outdoor pool, free weekday newspaper and guest laundry. Rooms include coffee makers, hair dryers, irons and ironing boards. Some rooms have microwaves, refrigerators and a hot tubs. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
based on 442 reviews
Policies vary by room type and provider.
Quality Inn and Suites Lake Charles South is located at 3211 Venture Park Drive, 3.6 km from the center of Lake Charles. Mallard Cove Golf Course is the closest landmark to Quality Inn and Suites Lake Charles South.
Check-in time is 15:00 and check-out time is 11:00 at Quality Inn and Suites Lake Charles South.
Yes, Quality Inn and Suites Lake Charles South offers free Wi-Fi.
Yes, Quality Inn and Suites Lake Charles South offers free parking.
No, Quality Inn and Suites Lake Charles South does not offer free airport shuttle service.
Quality Inn and Suites Lake Charles South is 9.6 km from Lake Charles. Quality Inn and Suites Lake Charles South is 86.1 km from Beaumont Jefferson County.
Yes, Quality Inn and Suites Lake Charles South is a pet-friendly hotel.
Yes, Quality Inn and Suites Lake Charles South has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.