|"Very helpful and friendly staff."||(in 298 reviews)|
|"Great location and excellent staff."||(in 234 reviews)|
|""Fantastic staff, excellent breakfast, clean bathroom""||(in 179 reviews)|
|""Dirty carpet dirty couch, outdated, small bathroom""||(in 180 reviews)|
|"Bed comfortable room service shocking."||(in 36 reviews)|
|"no hot water terrible breakfast options"||(in 41 reviews)|
|staff were friendly||in 691 reviews|
|room small||in 686 reviews|
|great location||in 668 reviews|
|good breakfast||in 445 reviews|
|good hotel||in 270 reviews|
|bed was comfortable||in 228 reviews|
|water in the room||in 159 reviews|
|room service||in 151 reviews|
|good bar||in 96 reviews|
|westminster abbey||in 71 reviews|
|warm cookie||in 54 reviews|
|pimlico tube station||in 23 reviews|
|gluten free||in 15 reviews|
|premier inn||in 12 reviews|
Friendly staff. Concierge will to help with reservations, etc.
WiFi was sketchy. No bellman helping with cabs. Breakfast was pricy. Handheld shower head wouldn't sit correctly when attached to fitting, so water hit the wall instead of me unless I held it.
The location is excellent (just behind the Tate Museum & the MI-5 HQ, as well as only a couple of minutes away from the Houses of Parliament and Westminster Abbey). Tube stations are 10min.+ away, but the area is well covered by buses. The common spaces look clean and modern and the staff is friendly and polite (but nothing "over the top", though). If you manage to get a good deal, it could be a very affordable hotel in the middle of London. I paid £550 for 5 nights, but a few days before or a few days after my stay and I could've easily paid around £1,200 for the same number of nights in the same period - mid-August.
The rooms are a bit outdated and could do with a fresh coat of paint and some new carpeting at the very least. The design is also very simple and minimal, which gives an overall "basic" feeling. Some refurbishment would go a long way in improving the comfort of guests and would justify some of the heftier rates charged by the hotel (probably off the back of the hotel's premium location rather than room comfort and facilities).
The location was absolutely amazing and the breakfast was better then most Europeian hotels. The hotel provided good customer service.
The beds were incredibly hard and uncomfortable. The organization of room and how it felt was awkward. The windows need a tent to help with privacy.
Cleanliness, the big windows and breakfast
May 31,2017 , me and my friends left at 5 am till 11 pm. I lost £300.00 from the safe deposit box.
New nice and clean rooms with good AC
Need larger Mac 29" computer if you plan to use this for a TV USB power hub for iPhone
Great Location - Dorm Room Accomodations
The hotel is in a great spot where you can walk to see Big Ben in 10-15 minutes or over to Buckingham Palace in 20 minutes.The hotel was generally very clean.WiFi access was also a great help.The staff was friendly and helpful.
The rooms are reminiscent of small dorm rooms complete with a MAC as the TV/entertainment system. The bathrooms are extremely small and you have a sink where you almost stand in the shower to brush your teeth. Room service food is very average quality much like in college. I felt like I was back in some weird college type throwback staying at this hotel.
Located within walking distance of Vauxhall Bus Station, DoubleTree by Hilton Hotel London - Westminster offers guests a convenient base when in London. It is situated a brief walk from Palace of Westminster.
There are a range of amenities available to guests of the hotel, such as an express check-in and check-out feature, free Wi-Fi and meeting facilities. Additionally, the multilingual staff are on hand to provide assistance.
DoubleTree by Hilton Hotel London - Westminster provides air conditioned rooms with floor-to-ceiling windows and a flat-screen TV. All have an in-room safe, a refrigerator and a private bathroom with a hair dryer.
DoubleTree by Hilton Hotel London - Westminster's restaurant offers the convenience of on-site dining, with a variety of European meals to choose from. Afternoon tea is served in the charming lounge bar, which also provides a variety of drinks.
London Heathrow Airport is a 35-minute drive from the hotel. Westminster Cathedral, Vauxhall Bridge and Big Ben are a short stroll away.
based on 2,193 reviews
Policies vary by room type and provider.
All reservations at DoubleTree by Hilton London -Westminster – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
DoubleTree by Hilton London -Westminster is located at 30 John Islip Street in City of Westminster, 0.7 km from the center of London. Palace of Westminster is the closest landmark to DoubleTree by Hilton London -Westminster.
Check-in time is 15:00 and check-out time is 12:00 at DoubleTree by Hilton London -Westminster.
Yes, DoubleTree by Hilton London -Westminster offers free Wi-Fi.
No, DoubleTree by Hilton London -Westminster does not offer free parking.
No, DoubleTree by Hilton London -Westminster does not offer free airport shuttle service.
DoubleTree by Hilton London -Westminster is 12.3 km from London City.
No, pets are not allowed at DoubleTree by Hilton London -Westminster.
No, DoubleTree by Hilton London -Westminster does not have a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.