Value for money
Distance to city center
Distance to airport
|"Excellent breakfast in relaxed setting."||(in 27 reviews)|
|"Friendly and helpful staff."||(in 72 reviews)|
|"excellent location and great staff."||(in 79 reviews)|
|central location||in 217 reviews|
|staff very helpful||in 169 reviews|
|room was very noisy||in 135 reviews|
|excellent hotel||in 84 reviews|
|pool and terrace||in 64 reviews|
|breakfast was very good||in 60 reviews|
|rooftop bar||in 47 reviews|
|close restaurants shops||in 23 reviews|
|old building||in 20 reviews|
|easy access||in 16 reviews|
|comfortable bed||in 14 reviews|
|walking distance||in 14 reviews|
|centre of the city||in 11 reviews|
|room location||in 6 reviews|
|public transport||in 5 reviews|
|plaza mayor||in 4 reviews|
|great location||in 2 reviews|
|spacious room||in 2 reviews|
|staff very friendly||in 2 reviews|
|heart of the old town||in 1 review|
|monterosso||in 1 review|
|small room||in 1 review|
|staff was friendly||in 1 review|
Beautiful hotel with nice amenities, a comfortable bed, stunning city views, and a great central location. Easy to walk to most major highlights and the metro station is only 1/2 a block away for anything not walkable. Would love to stay here again.
Restaurant closed during middle of day. Rooftop lounge closed during my stay.
Pay More For Less.
Location, Design, Bar Staff, Bathrooms, Room Size
Check-In Staff Rude, THEY HAVE NO ON SITE PARKING (Site Lies) - expect to walk your bags at least 1/2 mile or more. Beds on floor.
Adequate hotel, no frills
Comfortable bed, quiet room
No help with bags, elevator not at ground level. Bathroom shabby.
Very accommodating staff, and wonderful location and rooftop bar!
Waitstaff at rooftop bar weren't very friendly!
lovely style and comfort, great location.
The location was ideal. We took the option of DLs room which offered a jacuzzi and terrace however, the room was smaller than expected for the price.The use of poetry was personal and we liked the use of natural flooring to give a modern contemporary feel.
The reception area didnt do justice to the hotel.The breakfast was overpriced for what was offered.
The rooms were spacious and comfortable, especially when compared against other standard rooms typically found in European Hotels. Cool, more modern decor, in a romantically old but well-restored building.
Lobby is small and off-putting as a first impression- makes you nervous the hotel won't be nice; when in reality the rooms and lounge are quite nice and fun!
Apart from the obvious location, the feeling and the decoration of the room and the size of the bathroom were both great. It is a hotel with high standards.
The spa/fitness room was under refurbishment during our stay, so we couldn't use the facilities.
The desk personnel were very courteous, helpful and attentive. The rooms were comfortable and clean.
The room we had was on Grand Via and it was exceedingly noisy all night.
Located right at the centre. Helpful staff. Nice room and bathroom.
The main street is very noise, evening time especially; a better soundproof windows would be a great help.
The room was lovely and in a good central location.
The restaurant/bar area were badly run. The staff were not well trained and the services were chaotic, especially at breakfast. We also tried to eat an evening meal there as well, and waited an hour for a course. Then the food arrived barely cooked. Other guests made formal complaints to management but it didn't improve. The rest of the hotel was very good.
I loved staying in De Las Letras. The staff was wonderful. Ana was very helpful with her restaurant recommendations and she doing reservations for us. She also recommended a nice outlet stores and they picked us at the hotel and brought us back at no cost. The stay was wonderful.
Staff was friendly, helpful and spoke English.
Website led us to believe there was an exercise room with sauna and hot tub. However these items were only available as part of various spa treatments for which one would have to pay.
The staff were very helpfull and the cleanliness of the hotel was excellent
The lighting in the room could be a bit better but not a major problem
With a stay at Iberostar Las Letras Gran Via, you'll be centrally located in Madrid, steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is available for a surcharge.
based on 695 reviews
Value for money
Policies vary by room type and provider.
Iberostar Las Letras Gran Via is located at Gran Via 11 in Cortes, 0.5 km from the center of Madrid. El Oso y el Madroño is the closest landmark to Iberostar Las Letras Gran Via.
Check-in time is 15:00 and check-out time is 11:00 at Iberostar Las Letras Gran Via.
Yes, Iberostar Las Letras Gran Via offers free Wi-Fi.
No, Iberostar Las Letras Gran Via does not offer free parking.
No, Iberostar Las Letras Gran Via does not offer free airport shuttle service.
Iberostar Las Letras Gran Via is 13.1 km from Madrid Barajas.
Yes, Iberostar Las Letras Gran Via is a pet-friendly hotel.
Yes, Iberostar Las Letras Gran Via has a pool onsite.