Pros (+) Location, Location, Location!
5 stars
The Palace, a Luxury Collection Hotel, Madrid
Photos of The Palace, a Luxury Collection Hotel, Madrid
Overview
Featuring grand architecture, such as a stunning stained glass dome in its centre, Westin Palace Hotel offers a 5-star experience in one of Madrid's premier locations. It provides guests with a convenient base with Sol Metro Station only a 10-minute stroll away.
A variety of personalised services are available for guests of Westin Palace Hotel, like an express check-in and check-out feature, valet parking and 24-hour room service. Wellness facilities include a sauna and a sun tanning bed, and a relaxing massage session can be requested.
The rooms at the hotel have a private bathroom, a mini bar and wireless internet access. They all offer ironing facilities, a bathtub and a telephone.
The hotel features both restaurant and bar where guests can unwind of an evening with a meal and a drink. Guests are also able to try one of the many bars and restaurants in the area.
Westin Palace Hotel is just a short stroll from Museo del Prado. It is also within walking distance of La Latina, Gran Via and Chueca.
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Amenities at The Palace, a Luxury Collection Hotel, Madrid
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Valet parking
- Business center
- TV
- Cable or satellite TV
- Free toiletries
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Wi-Fi (surcharge)
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Family rooms
- Fireplace
- Seating area
- Slippers
- Inner courtyard view
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Landmark view
- City view
- Storage available
Bathroom
- Shower
- Shower cap
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Parking
- Valet parking
- Private parking
- Shuttle service (additional charge)
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Media and entertainment
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Outdoor
- Garden
Things to do
- Beauty salon
Health and safety
- Safe
Fitness
- Fitness center
Spa
- Massage
Reviews of The Palace, a Luxury Collection Hotel, Madrid
8.1
Very good
1241 verified ratings
Wonderful
702
Very good
172
Good
150
Okay
67
Fair
69
Mediocre
32
Poor
49
Summary of reviews
Guests say
Guests had mixed experiences at The Westin hotel. Many praised the excellent location, which is close to major attractions, and some appreciated the quality of service and the beautifully renovated rooms. However, several guests reported significant issues, including theft, construction noise, and lack of attentiveness from staff, which detracted from their overall enjoyment. The atmosphere was affected by ongoing renovations and a perceived lack of cleanliness. Consequently, while some had a pleasant stay, others expressed dissatisfaction and would not recommend the hotel without caution.AI-Generated from customer reviews
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Score by provider
8.1 out of 10
408 reviews
9.6 out of 10
1 review
9.9 out of 10
2 reviews
All reviews
Pros (+) Service is excellent all around. The location is central and easy walk to popular plazas, a great park. Breakfast is amazing with self serve champagne!
Location
Plaza de las Cortes, 7, 28014 Madrid
What's nearby
- Museo del Prado356 m
- Teatro Español377 m
- Plaza de Santa Ana0.4 km
- Plaza de Cibeles0.5 km
- Puerta del Sol0.7 km
- Madrid City Centre0.8 km
- Plaza Mayor1 km
- Parque del Retiro1 km
- Teatro Real1.2 km
- Plaza de Oriente1.4 km
- Palacio Real de Madrid1.6 km
- Plaza de Espana1.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Palace, a Luxury Collection Hotel, Madrid
Low season | January |
|---|---|
High season | January |
Average price (weeknight) | ₪1,952 |
When to book a room at The Palace, a Luxury Collection Hotel, Madrid
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.4 |
|---|---|
Distance to city center | 0.6 km |
Nearest Airport | Madrid Barajas |
Distance to airport | 13.1 km |