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|"Very kind staff, good location."||(in 15 reviews)|
|"great location and very friendly staff."||(in 20 reviews)|
|"Everything was amazing with great service."||(in 15 reviews)|
|"The service was terrible."||(in 18 reviews)|
|"bad breakfast bad room."||(in 10 reviews)|
|"Very rude to staff."||(in 10 reviews)|
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Very comfortable hotel and nice place for relaxing and chilling out
The staff at the terrace bar where they only serve drinks were a bit slow
everything was excellent
Great location though 800m from the medina may be generous. Best thing was the pool with stunning giant beds to sunbathe and lounge on. Nice clean rooms.
Rather pricey hotel prices. €5+ for half a pint and the first (and only) night I had room service I found out the sandwiches were around €25. We went in November which is not busy yet it still wasn’t easy to get served by the pool despite there being more staff than guests. I was annoyed they charged for certain things in the gym, when you are staying at a (not cheap) 5* I don’t expect silly add-ons like that.
The swimming pool area, spa, really comfortable beds and location.
The service (with the exception of housekeeping, the spa and some of the staff at the swimming pool restaurant) was awful. There were a lot of staff, but most did very little. There was little, if no service, around the pool area, the bar staff were terrible (they practically ignored you), and the reception staff were arrogant. The prices of food and drinks were ridiculous, especially given the poor service. As a result we kept orders in the hotel down to the staff. I've stayed at many 5 star hotels, and to be honest I could run this one better than the existing management, despite having no hospitality management experience.
Its grounds and pool area and its position near to the Medina and rooms
Service was a bit erratic in the bars and restaurant
Offering views of the mountains and the garden, Sofitel Marrakech Lounge and Spa is situated in Hivernage. The multiple amenities this art deco hotel has to offer include a Jacuzzi, free Wi-Fi and a heated pool.
Le Sofitel Marrakech features a 24/7 reception, plus a sauna and a Turkish steam bath. For added convenience, it offers 24-hour room service, a beauty centre and an express check-in and check-out feature. It also provides convenient facilities for business meetings and events.
The comfortable rooms at Marrakech Sofitel feature a private balcony, a mini bar and a flat-screen TV. They all come with a private bathroom that has bathrobes, a hair dryer and a shower.
Sofitel Hotel Marrakech Lounge & Spa has its own on-site restaurant, convenient for guests wishing to eat in. In the evening, those staying at the property are invited to enjoy a drink in the bar.
Sofitel Marrakech is within walking distance of Koutoubia Mosque. The friendly staff at the tour desk are available to organise tours and activities in Marrakech.
based on 479 reviews
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Most Popular Landmarks
- Mosquée de la Koutoubia 0.7 km
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- Bab Agnaou 1.1 km
- Jamaa el Fna 1.2 km
- Saadian Tombs 1.3 km
- Place du 16 Novembre 1.4 km