Value for money
Distance to city center
Distance to airport
|"Great location and awesome staff!"||(in 169 reviews)|
|"Complementary happy hour was excellent."||(in 56 reviews)|
|"The entire staff was amazing!"||(in 233 reviews)|
|"The room was small and smells terrible."||(in 130 reviews)|
|"The service was very poor."||(in 25 reviews)|
|"Loud music from club"||(in 15 reviews)|
|staff was very friendly||in 544 reviews|
|room was small||in 490 reviews|
|great location||in 441 reviews|
|south beach||in 265 reviews|
|beach chairs||in 229 reviews|
|happy hour||in 194 reviews|
|rooftop pool||in 188 reviews|
|comfortable bed||in 162 reviews|
|bar area||in 130 reviews|
|cuban restaurant||in 123 reviews|
|parking was expensive||in 118 reviews|
|customer service||in 94 reviews|
|free shuttle||in 70 reviews|
|loud music||in 70 reviews|
|close to the beach||in 47 reviews|
|free drinks||in 27 reviews|
|upgraded my room||in 23 reviews|
Cool art deco
Great location, walking distance to beach.
Valet parking is very convenient, but expensive.
Very Nice and clean Happy nightly with free drinks.
Restaurant prices were extremely expensive.
There was a roach running around as we entered the room. I guess you can say, it was a surprise being welcomed by a roach. The room was tiny with a separate bathroom sink right next to the bed. Parking is horrible. Customer service is not that great. So we ended up saying forget it and checking out early to stay at double tree.
Worst experience so far
I had the worst experience in riveria south hotel . It was overal very bad experience . Comfort was zero in the room
I didn't like the hotel overall . It was pathatic
Go somewhere else
SOME of the staff were very kind. Almost kind enough to make up for the two people who had terrible attitudes when faced with an actual customer service situation prior to them. First impression is everything. The bed was actually quite comfortable.
The hotel signage is terrible for a place that makes that much money and is located on south beach. Why is that an issue here? There are multiple buildings with no parking anywhere around them and surrounded by a difficult two-lane road. The building that has the more obvious sign (shown in the picture) isn't even the building you check in at, or will likely stay. When I called trying to get assistance, the woman on the phone had a one inch fuse before I could hear her try to pass me off to somebody. She thought she was muffling the phone well enough but I could hear her telling the gentleman there how stupid I must be. They kept insisting there was a man outside, which there was nobody anywhere and she kept giving me terrible directions leading me in circles around there building as I tried to avoid letting the cars line up behind me. Finally, a gentleman I could only assume was the one she was speaking to came out and frankly spoke to me like I must be an idiot, pointing at the building aggressively yelling "Do you not see that black and white sign we are telling you about? Just use your eyes and look. This is the riviera!" in a tone that suggested I'm a child who has been crying in the back seat of his car for an hour. I didn't even feel up to letting him know they don't know left from right and he was pointing at the complete opposite of where they were guiding me on the phone. It then turned out my only option for parking was to pay $40 a night for valet. Only other option is a nearby garage for $35 a night. That is the ONLY parking option if you are driving; so budget for it. There is also a $20 hotel fee added as well. I thought the hotel fee was... Well, the rate. I had never been so frustrated by a hotel before actually even getting checked in. When expressing my discontent to the gentleman checking me in, he said he would give me a better room, which meant a room with more space and an obstacle course to the phone I needed to get to so I could ask why he though that I (checking in alone on a business trip) needed to trade the one king size bed I reserved for two smaller beds. They finally put me in the room I reserved and the bed was great besides my pillows smelling like wet towels. Let me tell you, the views of the destroyed and dilapidated buildings that just about every window comes with were great. They give you two iPod radios that have first generation plugs, so don't expect to listen to music on them. The tv had no hdmi plug to let you supplement their terrible basic cable package. Half the channels on their directory didn't work. But the fridge was stocked with overprice booze. I felt like I wasted my money and could have paid half as much for twice the experience almost anywhere else. Are there worse places? Obviously. But I would never recommend this hotel to anybody. If I was on vacation and not business, my trip would have been ruined by how short they fell of how decent they look online.
The staff was very friendly and helpful, and the location near the beach was great. There is a convenience store 2 minutes from the hotel where you can buy food/drinks on the cheap.
The music from the bar started early and ended late. In the third building, it was very noticeable. One of the beds was noticeably more comfortable than the other. Different mattresses. The wifi signal was terrible. It went in and out and the connection was extremely slow.
Large discrepancy among staff
The staff before christmas were extremely helpful and very accommodating
The staff after christmas were negligible, rude, obnoxious and unhelpful.
No facilities in room - no tea, coffee Room - the size of shoe box Rudest staff in the world
I love Miami
My family and I felt very welcome. They were very very friendly & helpful! I highly recommended this hotel.
Just Okay--nothing special
Close to the convention center Private balcony Contemporary room styling
Here's my list: -No ice machines...I had to go to the bar in my pajamas to get ice -Took over 30 minutes to check in -No one helped us with our bags even though they force you to pay $35 a day to value -Everyone seems to ignore you unless you directly speak to them -Air Conditioner was broken and they fixed the day we left...over 90 deg on SOBE! This left a wet, slippery film over the floor -Not very safe...anyone can walk into the side entrance of the hotel (there is no door whatsoever) and have access to the rooms -No room service even though there is a restaurant attached to the hotel -The beds were DEFINITELY not Tempurpedic as advertised; it is a cheap knockoff -I wouldn't stay here again unless I had to
DON'T STAY HERE!!!!!!!! DON'T BOOK HERE
ABSOLUTELY NOTHING ! !!
EVERYTHING WAS WRONG!! IMPOSSIBLE TO CHECK IN.. LITERALLY ..WOULDN'T REFUND MY MONEY EVEN THOUGH I DIDN'T STAY THERE. STAFF AND MANAGEMENT WEREN'T HELPFUL. TRIED TO CHARGE ME TWICE... NEVER EVER USE THIS SITE OR STAY AT THIS HOTEL.. HAD TO CUT TRIP SHORT BECAUSE OF ALL THE HASSLE !! STAY AWAY
Excelent staff very kindfull, excelent rooms, good cleanliness, great with kids.
I was injured at the hotel and the staff was rude and unhelpful. I was most surprised at the at the poor attitude of the assistant general manger. I would never stay at this hotel again.
Friendly personels, quiet, very good location, a lot of space
Missing light in the wardrobes
Doormen were excellent. Close to the beach with free beach chairs.
Housekeeping is very poor because they do not understand a word of English. The wall is too thin. Could not sleep because of the TV noise next door. Reception may not be efficient; was charged different rates. Had to pay extra for the taxi because of the poor response when checking-out. No prior response to my mail sent asking as to how to get on the free shuttle-bus from the airport.
Staff friendly and helpful, very comfortable and stylish suites with excellent and good quality facilities, lots of space, great location - easy walking distance to Ocean Drive. Poolside breakfast is sufficient, Free shuttle bus to the airport is a nice touch. I will definitely stay here again, much better than the last hotel I used in Miami.
Rooms are very very dark, a torch would be useful to find things in your suitcase. Note that a hotel surcharge/tax of $15/day (per suite) is billed in addition to the figure quoted on booking.com
This was a beautiful hotel with lavish furnishings. Great use is made of the space especially the pool area. The staff were great and added to the experience.
The Rooms were funky and very spacious.The pool area was cool - not a massive pool - but enough to swim about and cool off. The cabanas and sofas around the pool were nice.
No where decent or cheaper than the $30 valet parking. They should have an option for reduced parking. There are some mulit storey car parks about half way down collins (near the Chesterfield hotel) that parking is $20 per 24 hours.
Absolutely wonderful for its price and what it has to offer
Good sized and well furnished rooms, with art deco style. Friendly, helpful staff, good location for beach access and Lincoln Road shops
A good stay, and decent value with a discount, but the hotel needs to be more on top of the maintenance: e.g. we had problems with the shower tap and temperature in our room and there was a rather basic breakfast on disposable tableware by a pool that wasn't cleaned during our stay.
design, big rooms, friendly personal, near to the beach, near to the shopping center, services like: airportshuttle, cool water at the pool, towels for the beach, cocktails at the catalina, delivery-service from the catalina restaurant
no bar, the cleaning personal only speaks spanish but no english, the breakfast could have more choices than marmelade and cream cheese
The Riviera Suites South Beach, A South Beach Group Hotel is located close to the Miami Beach Boardwalk. This central location offers business and leisure travelers the opportunity to easily explore the area's popular attractions, such as the New World Symphony, the Bass Museum of Art, the Miami Beach Botanical Garden and Lincoln Road Mall.
The hotel has 153 rooms that are all smoke-free. Guests can choose from one-bedroom suites with full gourmet kitchens and rooms with private balconies. Features include comfortable pillow top mattresses covered with premium bedding, minibars, flat-screen TVs, air conditioning, desks, free WiFi and iPod docking stations.
Breakfast is served every day at the Riviera Suites South Beach, A South Beach Group Hotel where guests can enjoy made-to-order dishes for a nominal fee. Other dining options include a restaurant, a coffee shop and room service within specified hours. The location of the hotel is also close to many good restaurants in Miami Beach.
The hotel has a fully equipped business center for business travelers. For leisure, there are two pools, one located in the tropical courtyard and one on the rooftop featuring Miami Beach views. A free airport shuttle from Miami Beach International Airport is available for guests.
based on 1,880 reviews
Value for money
Policies vary by room type and provider.
Riviera Suites South Beach is located at 318 20th Street in South Beach, 1.9 km from the center of Miami Beach. Miami City Ballet is the closest landmark to Riviera Suites South Beach.
Check-in time is 15:00 and check-out time is 11:00 at Riviera Suites South Beach.
Yes, Riviera Suites South Beach offers free Wi-Fi.
No, Riviera Suites South Beach does not offer free parking.
No, Riviera Suites South Beach does not offer free airport shuttle service.
Riviera Suites South Beach is 15.6 km from Miami. Riviera Suites South Beach is 30.6 km from Fort Lauderdale.
Yes, Riviera Suites South Beach is a pet-friendly hotel.
Yes, Riviera Suites South Beach has a pool onsite.