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|""Great breakfast choices, friendly staff.""||(in 11 reviews)|
|"Clean and great restaurant staff"||(in 17 reviews)|
|"Great location and spacious rooms."||(in 13 reviews)|
|"The facility is poorly kept."||(in 2 reviews)|
|"No Pool or spa"||(in 1 review)|
|"The room are dirty and falling apart."||(in 13 reviews)|
|room is a dark||in 67 reviews|
|staff very helpful||in 41 reviews|
|great breakfast||in 37 reviews|
|great service||in 27 reviews|
|comfortable bed||in 20 reviews|
|elevator working||in 19 reviews|
|front desk||in 17 reviews|
|food was good||in 15 reviews|
|room and a view||in 15 reviews|
|shower was clogged||in 13 reviews|
|parking was very expensive||in 12 reviews|
|noises from neighboring||in 6 reviews|
|hotel is clean||in 5 reviews|
|second time||in 5 reviews|
|crown plaza||in 4 reviews|
|falling apart||in 4 reviews|
|location clean||in 2 reviews|
|rate was not honored||in 2 reviews|
|serious repairs||in 2 reviews|
The bed and couch were very comfortable.
Food was not cooked well. Breakfast was almost always undercooked. Pancakes we're still gooey in the inside.
Situated in the bustling city of Monterrey, Nuevo Leon, Sheraton Ambassador Hotel welcomes business and leisure travelers with contemporary sophistication, innovative amenities and exceptional service. We're located within walking distance of the city's downtown district, moments from the Pabellón M, convention center and a short drive from both area airports. Settle in to pet-friendly rooms and suites with complimentary Wi-Fi and the Sheraton Signature Sleep Experience. Reserve our upgraded accommodations to gain access to the sleek Sheraton Club Lounge, with its added benefits. Local tradition blends seamlessly with international flair in our on-site restaurants, Doña Mayor and Grill & Vine; 24-hour room service is available as well. Additional hotel amenities include a 24-hour fitness center and on-site business facilities. Those planning events in Mexico will be delighted with our 9,526 square feet of bright, versatile space, complemented by exquisite catering and comprehensive planning services.
based on 759 reviews
Policies vary by room type and provider.
Guests with existing Sheraton Ambassador Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Sheraton Ambassador Hotel for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Sheraton Ambassador Hotel is located at Av Hidalgo 310 Oriente, 1.1 km from the center of Monterrey. Palacio Municipal is the closest landmark to Sheraton Ambassador Hotel.
Check-in time is 15:00 and check-out time is 12:00 at Sheraton Ambassador Hotel.
Yes, Sheraton Ambassador Hotel offers free Wi-Fi.
No, Sheraton Ambassador Hotel does not offer free parking.
No, Sheraton Ambassador Hotel does not offer free airport shuttle service.
Sheraton Ambassador Hotel is 24 km from Monterrey Gen Mariano Escobedo. Sheraton Ambassador Hotel is 63 km from Saltillo.
Yes, Sheraton Ambassador Hotel is a pet-friendly hotel.
No, Sheraton Ambassador Hotel does not have a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.