Pros (+) Low priced.
Cons (-) Dirty, stained sheets, musty room, graffiti on the side. Definitely NOT the three-star I was expecting.
3 stars
Plaza Inn & Suites Deer Valley Phoenix
2641 W Union Hills Dr Phoenix Az United States, Phoenix, AZ 85027, United States
Phoenix, AZ
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Reviews of Plaza Inn & Suites Deer Valley Phoenix
3.6
Poor
5 verified ratings
Wonderful
0
Very good
0
Good
0
Okay
0
Fair
1
Mediocre
2
Poor
2
Summary of reviews
Guests say
Overall, guests expressed dissatisfaction with the cleanliness of the hotel, describing rooms as dirty and poorly maintained with stained carpets and sheets. While some mentioned that the breakfast was acceptable, many found it modest or lacking. Despite these issues, a few guests appreciated the value for the price they paid. Noise levels were a significant complaint, with many noting that thin walls allowed sounds from neighboring rooms to disrupt their stay. However, some guests acknowledged helpful staff and reasonable room sizes.AI-Generated from customer reviews
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3.6 out of 10
5 reviews
All reviews
Pros (+) nothing
Cons (-) upon arriving there were moving trucks and people moving stuff from their windows and throwing stuff down. There were sketchy people outside of the complex conducting what looked like non-legal business. the rooms were filthy dirty, stains on the carpet, i would not walk barefoot. stains on the walls and the room smelled. We were only staying for a few hours or else i would have switched hotels. D...
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Cons (-) Ignorant staff and dirty hallways
Pros (+) Breakfast
Cons (-) Cash deposit plus you guys had my girlfriend's debit card screwed up for 4 days after I checked out.
Pros (+) helpful staff. the rooms are okay in size for a small family. the breakfast was modest. Did not use the pool though kids and families seemed to be enjoying the same.
Cons (-) Some of the rooms are not very clean and so is the carpet in the hall. i was given a room for the first night which had dirty sofa with stains . The bathroom wash basin had some permanent stains all over the place though it was clean ( no idea where those stains came from ). the lock on my door was not good and it was a nightmare to open the door from inside and couple of times i thought i got loc...
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Location
2641 W Union Hills Dr Phoenix Az United States, Phoenix, AZ 85027
What's nearby
- North Mountain Park8.8 km
- Arizona Doll and Toy Museum14 km
- Piestewa Peak14.9 km
- Heard Museum20.6 km
- Camelback Mountain21.1 km
- Phoenix Art Museum21.3 km
- Arizona State Capitol23 km
- Heritage Square23.2 km
- Phoenix Symphony Hall23.2 km
- Arizona Science Center23.3 km
- Chase Field23.6 km
- Taliesin West25.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Plaza Inn & Suites Deer Valley Phoenix
Price per night. Prices are not fixed and may vary with time.
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See most recommended stays in PhoenixGood to know
Value for money | 3.6 |
|---|---|
Distance to city center | 23.2 km |
Nearest Airport | Phoenix Sky Harbor Intl |
Distance to airport | 26.7 km |