SureStay Hotel by Best Western Phoenix Downtown

424 West Van Buren Street, Phoenix, AZ 85003, United States
+1 602 257 8331

Cheapest
rate per night

8.1

Excellent
based on 648 reviews
SureStay Hotel by Best Western Phoenix Downtown - Phoenix, AZ, United States
17.06 Thu
-
18.06 Fri
Compare vs. KAYAK |

Provider Nightly total
Snaptravel ₪37
Booking.com ₪390
Snaptravel
Booking.com

Good to know

Value for money

8.1

Distance to city center

0.6 km

Location rating

8.4

Nearest Airport

Phoenix Sky Harbor Intl

Distance to airport

7.8 km

Rooms available at SureStay Hotel by Best Western Phoenix Downtown

17.06 Thu
18.06 Fri

Standard Rooms

₪37+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪37

Queen Rooms

₪291+

Bed type
Provider
Total stay + taxes & fees
Queen bed
₪291
Unknown
₪390

King Rooms

₪319+

Bed type
Provider
Total stay + taxes & fees
King bed
₪319

Reviews of SureStay Hotel by Best Western Phoenix Downtown

Pros

Cons

Traveler rating

13
6
5
1
1

Time of year

Traveler type

Show reviews that mention

+
room was clean in 262 reviews
staff was friendly in 246 reviews
great location in 211 reviews
breakfast was good in 164 reviews
downtown phoenix in 130 reviews
free parking in 60 reviews
across the street in 58 reviews
value for money in 58 reviews
small area in 48 reviews
convention center in 47 reviews
air conditioning in 46 reviews
bed was comfortable in 40 reviews
light rail in 37 reviews
within walking distance in 31 reviews
able to walk in 20 reviews
comfortable and clean in 13 reviews
concert venue in 12 reviews
price was very reasonable in 9 reviews
talking stick in 8 reviews
van buren in 8 reviews
top sheet in 4 reviews
  • Good
    Jul 2018
    7.1

    Room to improve

    Great location to downtown and decent price compared to other hotels in area. Also has a parking lot but parking is not guaranteed.

    Upon check in, nobody was at the lobby and it was locked. Sign said will return in 10 mins or call the number. Waiting outside in 105 degrees, I rang the bell after 10 mins and the owner came out of the back room to check us in. No issues with check in, but when we got to the room, the air and fan were completely off, so it was 95 degrees in our room. Should have left the thermostat on at least... took several hours on full blast for the little window unit to cool the room. We had to go eat dinner somewhere because the room was unbearable. There were also no mp3 docks or clocks like the description said. The AC sounds like a lawn mower when it runs so expect it to be loud if it's on.

  • Excellent
    Feb 2015
    8.2

    Overall, a great stay

    Newly renovated rooms and very friendly staff. Walking distance to downtown Phoenix.

    Sheets weren't the most comfortable and there was a big wet spot on the floor.

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About SureStay Hotel by Best Western Phoenix Downtown

Overview

SureStay Hotel by Best Western Phoenix Downtown is located in Phoenix and is close to nearby attractions, including Union Station, Westward Ho and Arizona Women's Hall of Fame. It provides complimentary Wi-Fi, a 24-hour reception and a free shuttle service.

A wake-up service and porters are just some of the available services at the motel. Guests can also enjoy free private parking on site.

The cosy rooms at SureStay Hotel by Best Western Phoenix Downtown are air-conditioned and offer a refrigerator, a kitchenette and a flat-screen TV. Each includes free tea and coffee making facilities and an en suite.

Phoenix Sky Harbor International Airport is around a 15-minute car trip from the motel and 3rd Street and Washington Street and 3rd Street and Jefferson Street Light Rail Station is within walking distance. It is also located in close proximity to a range of dining options.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.1 Excellent

based on 648 reviews

8.1

Cleanliness

8.0

Comfort

7.3

Facilities

8.4

Location

Check in

15:00

Check out

11:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities at SureStay Hotel by Best Western Phoenix Downtown

Free Wi-Fi
Ticket service
Entire unit located on ground floor
Raised toilet
Wake-up service
Internet
Terrace/Patio
Daily housekeeping
Increased accessibility
Fax/photocopying
Family rooms
Linens
Concierge service
Towels
Fire extinguisher
Laundry facilities
Flat-screen TV
Free toiletries
Shampoo
Smoke alarms
Hardwood or parquet floors
Heating
Shower
Breakfast included
Tour desk
Hypoallergenic pillow
Physical distancing in dining areas
Physical distancing rules
First-aid kit
Alarm clock
Key card access
CCTV in common areas
CCTV outside property
No smoking
Hand sanitizer in guest accommodation and key areas
Express check-out
Body soap
Hairdryer
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Air-conditioned
Toilet
Guest accommodation is disinfected between stays
Toilet paper
Children's television networks
City view
Towels/sheets (extra fee)
Clothes rack
Trash cans
Complimentary breakfast
Coffee machine
Guests can opt-out of accommodation cleaning
TV
Free parking
Conditioner
Staff follow all safety protocols as directed by local authorities
Desk
Vending machine (drinks)
Vending machine (snacks)
Private bathroom
Walk-in shower
Garden
24hr front desk
Designated smoking area
Kitchenette
Storage available

FAQs when booking at SureStay Hotel by Best Western Phoenix Downtown

Where is SureStay Hotel by Best Western Phoenix Downtown located?

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Does SureStay Hotel by Best Western Phoenix Downtown offer free Wi-Fi?

Does SureStay Hotel by Best Western Phoenix Downtown offer free parking?

Does SureStay Hotel by Best Western Phoenix Downtown offer free airport shuttle service?

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Does SureStay Hotel by Best Western Phoenix Downtown have a pool?

Photos of SureStay Hotel by Best Western Phoenix Downtown

SureStay Hotel by Best Western Phoenix Downtown - Phoenix - Building
All Photos (33)
SureStay Hotel by Best Western Phoenix Downtown - Phoenix - Building
Building (1)
SureStay Hotel by Best Western Phoenix Downtown - Phoenix - Bedroom
Bedroom (20)
SureStay Hotel by Best Western Phoenix Downtown - Phoenix - Restaurant
Restaurant (1)
SureStay Hotel by Best Western Phoenix Downtown - Phoenix - Bathroom
Bathroom (3)

Property safety measures

Any

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most Popular Landmarks

  • Phoenix Symphony Hall0.9 km
  • Arizona Science Center1.3 km
  • Heritage Square1.3 km
  • Chase Field1.4 km
  • Arizona State Capitol1.6 km
  • Phoenix Art Museum1.7 km

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