|"Beautiful beaches great pools great accommodations."||(in 3 reviews)|
|"Excellent facilities and attentive staff."||(in 15 reviews)|
|"Thanks to all Andaz team"||(in 2 reviews)|
|friendly staff||in 43 reviews|
|excellent food||in 38 reviews|
|excellent service||in 9 reviews|
|beautiful beach||in 8 reviews|
|neighbors upstairs||in 6 reviews|
|thin could hear||in 6 reviews|
|rooms are very clean||in 4 reviews|
|andaz||in 2 reviews|
|golf carts||in 2 reviews|
|like royalty||in 2 reviews|
|walls and ceiling||in 2 reviews|
The service was AMAZING! What a great resort
Located in a secluded location in the gated private Andaz Mayakoba Resort complex, this beachfront resort is surrounded by natural lagoons and vegetation. Guests can walk on the property’s nature trails and enjoy jogging and biking while experiencing the sights and sounds of nature. The suites and guestrooms at the resort are nature-inspired and feature open layouts and reflect water, sand, and stone influences in the color palettes. Each suite and guestroom also features bright colors and refined Mayan décor, and they are flooded with plenty of natural light.
Area attractions in proximity to the resort include Playa del Carmen restaurants, bars, and shops. Guests can also enjoy the Riviera Maya coastline for watersports like snorkeling, kitesurfing, and paddling. Also located nearby is Chichen Itza with the historic Mayan ruins and the Temple of Kukulkan, which is the El Castillo step-pyramid. Other attractions include the Galeria de Arte 5 Avenida, featuring original art from the Riviera Maya coastline and Rio Secreto, which is a guided tour of the Riviera Maya underground secret river showcasing historic caverns and cenotes.
The resort also offers plenty of nearby dining experiences for guests such as Mexican, seafood, and Italian cuisines. Shopping options include Fifth Avenue, Paseo del Carmen Shopping Center, Quinta Alegría Shopping Mall, and La Isla Shopping Village.
Andaz Mayakoba Resort Riviera Maya is also close to fitness and wellness facilities, musical venues and events, day trips, and family and children activities. A guest favorite is Sunday Brunch at Casa Amate, which includes freshly grilled meats and seafood, salads, and desserts.
based on 270 reviews
Policies vary by room type and provider.
All existing Andaz Mayakoba - a Concept by Hyatt reservations made before April 1, 2020 that are for arrivals through June 30, 2020 can be changed or canceled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. Any Andaz Mayakoba - a Concept by Hyatt reservation you make between April 2, 2020 and June 30, 2020 – for any future arrival date – can be changed or canceled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. For more information, visit the Hyatt Response to COVID-19 page.
Andaz Mayakoba - a Concept by Hyatt is located at Carretera Federal Cancun-Playa Del Carmen Km. 298, 8.8 km from the center of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Andaz Mayakoba - a Concept by Hyatt.
Check-in time is 15:00 and check-out time is 12:00 at Andaz Mayakoba - a Concept by Hyatt.
Yes, Andaz Mayakoba - a Concept by Hyatt offers free Wi-Fi.
Yes, Andaz Mayakoba - a Concept by Hyatt offers free parking.
No, Andaz Mayakoba - a Concept by Hyatt does not offer free airport shuttle service.
Andaz Mayakoba - a Concept by Hyatt is 20.9 km from Cozumel. Andaz Mayakoba - a Concept by Hyatt is 41.9 km from Cancún.
Yes, Andaz Mayakoba - a Concept by Hyatt is a pet-friendly hotel.
Yes, Andaz Mayakoba - a Concept by Hyatt has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.