Hotel Xcaret Mexico

Hotel Xcaret Mexico

Carr. Chetumal - Puerto Juarez Km. 282, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 159 1600

rate per night


based on 1,560 reviews

Hotel Xcaret Mexico
Fri 30.09
Sat 01.10

About Hotel Xcaret Mexico

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi, Breakfast, Parking, and Airport shuttle for free

Providing an indoor pool and a private beach, Hotel Xcaret Mexico - All Parks & Tours / All Inclusive is a luxurious place to stay in Playa del Carmen. It provides a sauna, a Jacuzzi and complimentary wireless internet.

Hotel Xcaret Mexico offers a garden to relax in, as well as free private parking on site. Children will always be entertained as there is an on-site games room and a kids club available. It also has its very own spa and wellness centre, Muluk Spa.

Equipped to ensure a comfortable stay, rooms at the resort have slippers, a private balcony and a flat-screen TV. All are air conditioned and offer a private bathroom, an in-room safe and ironing facilities.

Hotel Xcaret Mexico - All Parks & Tours / All Inclusive boasts convenient dining options, such as Caribbean dishes at La Trajinera and Mexican meals at Cantina Los Faroles. In the evening, guests can relax in the cosy lounge bar.

Hotel Xcaret Mexico is within walking distance of Xcaret Eco Theme Park and Xcaret Archaeological Site. 5th Avenue and The Reef Marina are a short car ride away.

Photos of Hotel Xcaret Mexico

Latest deals for Hotel Xcaret Mexico

Sat 01.10
Wed 05.10
Show deals with
Queen Rooms(₪1,484)
Queen room
2 queen beds

2 queen beds



₪1,484 totalPrestigia
Luxury Rooms(₪1,918 - ₪4,981)
Luxury room
bed type unknown
bed type unknown


₪1,918 totaltravelup
bed type unknown
bed type unknown


₪2,590 totalPrestigia
bed type unknown
bed type unknown


₪2,833 total123Milhas
Standard Rooms(₪1,454 - ₪4,236)
Standard room
bed type unknown
bed type unknown


bed type unknown
bed type unknown


₪1,455 totaltravelup
bed type unknown
bed type unknown


₪1,551 totaltravelup
Double Rooms(₪2,082 - ₪3,050)
Double room
bed type unknown
bed type unknown


₪2,082 totalFINDHOTEL
bed type unknown
bed type unknown


₪2,145 totalStayforlong
bed type unknown
bed type unknown


₪2,161 totalSuperTravel
King Rooms(₪1,484)
King room
1 king bed

1 king bed



₪1,484 totalPrestigia
Superior Rooms(₪4,869 - ₪6,158)
Superior room
bed type unknown
bed type unknown


₪4,869 totalPrestigia
bed type unknown
bed type unknown


₪6,158 totaltravelup
Deluxe Rooms(₪2,578 - ₪3,720)
Deluxe room
bed type unknown
bed type unknown


₪2,578 totalFINDHOTEL
bed type unknown
bed type unknown


₪3,579 totaltravelup
bed type unknown
bed type unknown


₪3,720 totalStayforlong

Amenities at Hotel Xcaret Mexico

  • Private beach
  • Adults only
  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe
  • Cleaning products

Things to do

  • Gift shop
  • Shops (on site)
  • Eco tourism
  • Board games/puzzles
  • Fishing
  • Game room
  • Golf
  • Canoeing
  • Cycling
  • Darts
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Mini-golf
  • Table tennis
  • Water park
  • Water sport facilities (on site)
  • Pool table

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Mini-market on site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Adults only
  • Elevator
  • Accessible by elevator
  • Allergy-free room
  • Upper floors accessible by elevator


  • Electric kettle
  • Breakfast included
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Breakfast in the room
  • Coffee machine
  • Vending machine (snacks)
  • Dining area
  • Dining table

Family friendly

  • Babysitting or child care
  • Books, DVDs, music for children
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Complimentary breakfast
  • Playground
  • Baby safety gates


  • Hairdryer
  • Open-air bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Walk-in shower

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna
  • Water slide


  • Garden view
  • Storage available
  • River view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Tile/marble floor

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Streaming service
  • Shared lounge/TV area
  • TV


  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Parking and transportation

  • Free airport shuttle
  • Free parking
  • Private parking
  • Shuttle service (free)
  • Valet parking


  • Socket near the bed
  • Sofa bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Computer use available
  • Fax
  • Laptop safe
  • Desk


  • Aerobics
  • Fitness center
  • Outdoor tennis

Reviews of Hotel Xcaret Mexico

ExcellentBased on 1,560 verified guest reviews

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2.0 Bad
Pros:Horrible hotel, horrible staff, very unfriendly, quality of food was terrible for the price you pay. I mean a standard room is 600 above and it’s so not worth it
Cons:Quality of food. Staff, room doors are tin and rooms are very noisy so don’t expect to have a quite room where you can get sleep.
6.0 Okay
Pros:Our room view was great. The spa hidrotherapy was great. Included parks were great. I’m hesitant to give a lower rating because everyone was so nice and our last trip before this one was magical. Very little plastic use.
Cons:Restaurants and bars were large in number but hit or miss in quality - xingao which requires a reservation was a total let down. Las playas wasn’t very good and ants will eat you alive. The drinks were watered down or just a bunch of sugar except for the lobby bar or dan’s bar in fuego. The water temperature for the shower was scalding hot or freezing, which was annoying. The toilet flushes so hard that the water hits you so you have to be careful. The butler included with fuego was nice but useless. While cleaned everyday, we found a few roaches in the $700/night room. Also, they didn’t refill our fridge or restock our things everyday. Annoying when we wanted more water.
10.0 Excellent
Pros:Everything was great, but the service over the top!
Cons:No idea, they have all.
10.0 Excellent
Pros:Everything food delicious
10.0 Excellent
Pros:The staff were always making sure you had the best experience when dining and any of the many restaurants. When they said all included, they meant it. Free transportation to all the activities and tours. Just amazing
9.1 Excellent
Cons:Staff still learning and a bit slow . Somethings not finished yet but overall magnificent


Carr. Chetumal - Puerto Juarez Km. 282, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Xcaret Park1 km
  • Parque Xplor1.5 km
  • Terminal marítima Punta Venado2.5 km
  • Playacar Golf Club3.8 km
  • Aviario Xaman Ha4.8 km
  • Yucatek Divers5.7 km
  • Calle Quinta Avenida5.8 km
  • Playa principal de Playa del Carmen5.9 km
  • Parque 28 de julio6 km
  • Muelle Navega6.6 km
  • Mamita's Beach Club6.9 km
  • El Camaleón Mayakoba Golf Club14.2 km



Check in anytime after 15:00, check out anytime before 12:00


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Hotel Xcaret Mexico

  • Hotel Xcaret Mexico is located at Carr. Chetumal - Puerto Juarez Km. 282, 5.7 km from the center of Playa del Carmen. Xcaret Park is the closest landmark to Hotel Xcaret Mexico.

  • Check-in time is 15:00 and check-out time is 12:00 at Hotel Xcaret Mexico.

  • Yes, Hotel Xcaret Mexico offers free Wi-Fi.

  • Yes, Hotel Xcaret Mexico offers free parking.

  • Yes, Hotel Xcaret Mexico offers free airport shuttle service.

  • Hotel Xcaret Mexico is 20.2 km from Cozumel. Hotel Xcaret Mexico is 55.6 km from Cancun.

  • Yes, Hotel Xcaret Mexico is a pet-friendly hotel.

  • Yes, Hotel Xcaret Mexico has a pool onsite.

  • KAYAK scours the web for all room deals available at Hotel Xcaret Mexico in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Xcaret Mexico and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Xcaret Mexico.

Nearby hotels and places to stay

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Value for money


Distance to city center

5.7 km

Location rating