Hotel Xcaret Mexico
Carretera Chetumal Puerto Juarez, Kilometro 282, Colonia Rancho Xcaret, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 871 5200
Cheapest
rate per night
9.4
Excellent
based on 1,084 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| TripAdvisor | ₪420 |
| Prestigia | ₪864 |
| Agoda.com | ₪917 |
Good to know
Value for money |
9.0 |
|---|---|
Distance to city center |
5.7 km |
Location rating |
9.5 |
Rooms
Standard Rooms
₪1,242+
Bed type
Provider
Total stay + taxes & fees
Unknown
₪1,242
Unknown
₪1,595
Unknown
₪1,599
Unknown
₪1,907
Unknown
₪2,050
Queen Rooms
₪2,101+
Bed type
Provider
Total stay + taxes & fees
Queen bed
₪2,101
Double Rooms
₪1,099+
Bed type
Provider
Total stay + taxes & fees
Unknown
₪1,099
Unknown
₪1,686
King Rooms
₪1,212+
Bed type
Provider
Total stay + taxes & fees
King bed
₪1,212
Unknown
₪1,266
Reviews
Pros
| "Cool and excellent restaurants!" | (in 8 reviews) |
|---|---|
| "The service from employee es perfect." | (in 18 reviews) |
| "Staff was very friendly." | (in 36 reviews) |
Traveler rating
210
12
6
2
3
Time of year
Traveler type
Show reviews that mention
+
-
OkayOct 20206.0
Our room view was great. The spa hidrotherapy was great. Included parks were great. I’m hesitant to give a lower rating because everyone was so nice and our last trip before this one was magical. Very little plastic use.
Restaurants and bars were large in number but hit or miss in quality - xingao which requires a reservation was a total let down. Las playas wasn’t very good and ants will eat you alive. The drinks were watered down or just a bunch of sugar except for the lobby bar or dan’s bar in fuego. The water temperature for the shower was scalding hot or freezing, which was annoying. The toilet flushes so hard that the water hits you so you have to be careful. The butler included with fuego was nice but useless. While cleaned everyday, we found a few roaches in the $700/night room. Also, they didn’t refill our fridge or restock our things everyday. Annoying when we wanted more water.
-
ExcellentAug 202010.0
Everything was great, but the service over the top!
No idea, they have all.
-
ExcellentJun 202010.0
Everything food delicious
Nothing
-
ExcellentAug 201810.0
Fell in love with the experience
The staff were always making sure you had the best experience when dining and any of the many restaurants. When they said all included, they meant it. Free transportation to all the activities and tours. Just amazing
-
ExcellentJan 20189.1
Staff still learning and a bit slow . Somethings not finished yet but overall magnificent
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.
About
Overview
Guests of this resort will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a short drive from the centre of Playa del Carmen. It offers 5-star accommodation with air-conditioned rooms.
Hotel Xcaret Mexico - All Parks & Tours / All Inclusive provides complimentary Wi-Fi and free private parking on site. It also offers child-minding services, a currency exchange and a reception that operates 24/7.
The comfortable rooms at Hotel Xcaret Mexico include slippers, a flat-screen TV and a private balcony. They all come with a private bathroom that has bathrobes and a hair dryer.
With its on-site restaurant serving Caribbean dishes, Hotel Xcaret Mexico - All Parks & Tours / All Inclusive provides guests with all they need for an enjoyable evening without having to leave the resort. In the evening, guests can relax in the cosy lounge bar.
Places of interest close to Hotel Xcaret Mexico include Xcaret Archaeological Site and Xcaret Eco Theme Park. 5th Avenue and The Reef Marina are a short car ride away.
Features
9.4 Excellent
based on 1,084 reviews
9.7
Cleanliness
9.7
Comfort
9.3
Staff
9.0
Value for money
Check in |
15:00 |
Check out |
12:00 |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
ATM on-site
Electric kettle
Business center
Car rental
Entire unit wheelchair accessible
Wi-Fi available in all areas
Daily housekeeping
Fax
Concierge service
Entertainment staff
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Free toiletries
Shoeshine
Garden view
Shops (on site)
Room service
Smoke alarms
Heating
Special diet menus (on request)
Contactless check-in/check-out
Tour desk
Hypoallergenic
Hypoallergenic pillow
Physical distancing in dining areas
Board games/puzzles
Game room
Physical distancing rules
Golf
Books, DVDs, music for children
Spa
Process in place to check health of guests
Hot tub
Canoeing
Cycling
Child pool
Indoor pool
Aerobics
Outdoor pool
Darts
Bingo
Evening entertainment
CCTV in common areas
Kids meals
CCTV outside property
No smoking
Kid-friendly buffet
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Laptop safe
Express check out
Hairdryer
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Indoor play area
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Kids' club
Air-conditioned
Newspapers
Kids' outdoor play equipment
Guest accommodation is disinfected between stays
Open-air bath
Guest accommodation sealed after cleaning
Mini-golf
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Outdoor furniture
Free airport shuttle
Delivered food is securely covered
Streaming service
Babysitting/child services (surcharge)
Food can be delivered to guest accommodation
Complimentary breakfast
Guests can opt-out of accommodation cleaning service
Free Internet
Free parking
Table tennis
Staff follow all safety protocols as directed by local authorities
Playground
Water park
Pool table
Water sport facilities (on site)
Private beach
Bathrobe
Private bathroom
Garden
Private check-in/check-out
24hr front desk
Designated smoking area
Storage available
Private parking
Shuttle service (free)
Free valet parking
Spa and wellness center
Wedding services
Free Wi-Fi
Ticket service
Outdoor tennis
Pets allowed on request. Charges may apply.
River view
Terrace/Patio
Increased accessibility
Beach towels
Linens
Towels
Safety deposit box
Bicycle available
Adults only
Seating area
Elevator
Massage
Shampoo
Pool bar
Shared lounge/TV area
Shower
Accessible by elevator
Slippers
First-aid kit
Socket near the bed
Sofa
Alarm clock
Sofa bed
Allergy-free room
Baby safety gates
Balcony
Soundproof rooms
Bathtub
Spa bath
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Telephone
Tile/marble floor
Chapel/shrine
Toilet
Toilet paper
Children's television networks
Safe
Sauna
Towels/sheets (extra fee)
Clothes rack
Trash cans
Coffee machine
TV
Upper floors accessible by elevator
Desk
Vending machine (snacks)
Dining area
VIP room facilities
Dining table
Walk-in shower
Wardrobe or closet
Water slide
FAQs when booking at Hotel Xcaret Mexico
Where is Hotel Xcaret Mexico located?
When is check-in time and check-out time at Hotel Xcaret Mexico?
Does Hotel Xcaret Mexico offer free Wi-Fi?
Does Hotel Xcaret Mexico offer free parking?
Does Hotel Xcaret Mexico offer free airport shuttle service?
How far is Hotel Xcaret Mexico from the airport?
Can you bring pets to Hotel Xcaret Mexico?
Does Hotel Xcaret Mexico have a pool?
Location
Most Popular Landmarks
- Xcaret Park 1 km
- Parque Xplor 1.5 km
- Terminal marítima Punta Venado 2.5 km
- Playacar Golf Club 3.8 km
- Aviario Xaman Ha 4.8 km
- Yucatek Divers 5.7 km
Nearby hotels
Closest
See more nearby hotels
Cheapest
See cheapest hotels in Playa del Carmen
Most recommended
See most recommended hotels in Playa del Carmen