Sandos Caracol Eco-Resort and Spa

Carretera Puerto Juarez-Chetumal Km. 295, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 4444

Cheapest
rate per night

7.9

Good
based on 513 reviews
Sandos Caracol Eco-Resort and Spa - Playa del Carmen, Quintana Roo, Mexico
16.06 Wed
-
17.06 Thu
Compare vs. KAYAK |

Provider Nightly total
FINDHOTEL ₪293
travelup ₪314
Snaptravel ₪316
FINDHOTEL
travelup
Snaptravel

Good to know

Value for money

7.7

Distance to city center

5.6 km

Location rating

8.2

Nearest Airport

Cancún

Distance to airport

45.0 km

Rooms available at Sandos Caracol Eco-Resort and Spa

16.06 Wed
17.06 Thu

Double Rooms

₪696+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪696

Standard Rooms

₪330+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪330
Unknown
₪432
Unknown
₪507
Unknown
₪523
Unknown
₪540
Unknown
₪961

Deluxe Rooms

₪696+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪696

Superior Rooms

₪316+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪316
Unknown
₪331
Unknown
₪343
Unknown
₪353
Unknown
₪365
Unknown
₪369
Unknown
₪369
Unknown
₪377
Double bed
₪439
Double bed
₪461
Unknown
₪469
Unknown
₪495
Unknown
₪503
Unknown
₪528
Unknown
₪533
Unknown
₪562
Unknown
₪566
Double bed
₪607
Unknown
₪667
Unknown
₪779

Reviews of Sandos Caracol Eco-Resort and Spa

Pros

Cons

Traveler rating

1
0
0
0
0

Time of year

Traveler type

Show reviews that mention

+
staff was great in 104 reviews
good food in 90 reviews
beach and the pool in 73 reviews
restaurant was very good in 55 reviews
eco resort in 50 reviews
adult only section in 35 reviews
cenote in 29 reviews
jungle and animals in 21 reviews
beautiful location in 18 reviews
bottle of champagne in 12 reviews
sandos in 11 reviews
next year in 8 reviews
covered strawberries in 6 reviews
short drive in 6 reviews
slow service in 5 reviews
beach was rocky in 4 reviews
surprise balloons in 4 reviews
watered down drinks in 4 reviews
  • Good
    Jul 2018
    8.0

    Jorge Sanders Concierge gets a 5 star triple diamond rating. He made our entire trip. It was amazing because of Jorge Sanders concierge helped us so much and we wish we could repay him for everything he did for us.

    Well we got 100 dollars stolen from us. It didnt come up in the investigation and they tried to make it up to us by giving us a spa credit. Which would have been amazing and totally rectified the situation. However the concierge manager was hard to get in touch with. And bu the time they offered us the spa credit we had 1 hour until we left back to the airport. So we were a little sad about how the situation was handled.

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About Sandos Caracol Eco-Resort and Spa

Overview

Guests of this resort will appreciate the seclusion of its private beach and on-site spa and wellness centre, all located just a short drive from the centre of Playa del Carmen. It provides 5-star accommodation with air-conditioned rooms.

Sandos Caracol Eco Resort Select Club Adults Only- All inclusive has been recently refurbished and features an all-inclusive meal plan, an outdoor pool and an express check-in and check-out feature. Airport transfers, a laundry service and a dry cleaning service are available upon request. The resort also offers a currency exchange, laundry facilities and massage services.

Rooms feature a mini bar, an in-room safe and a laptop safe. All provide tea and coffee making facilities, a ceiling fan and ironing facilities.

Those preferring to eat at the resort can take advantage of the on-site restaurant, open for breakfast. In the evening, guests are invited to enjoy a drink in the in-house bar.

Cancun International Airport is under a 40-minute drive from Sandos Caracol Eco Resort Select Club Adults Only- All inclusive. Xcaret Archaeological Site and Xcaret Eco Theme Park are a short car trip from the property.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

7.9 Good

based on 513 reviews

8.2

Cleanliness

8.2

Comfort

7.3

Facilities

8.2

Location

Check in

15:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities at Sandos Caracol Eco-Resort and Spa

Computer use available
ATM on-site
Business center
Car rental
Wake-up service
Internet
Family rooms
Concierge service
Fan
Entertainment staff
Currency exchange on-site
Fire extinguisher
Gift shop
Hammam (Turkish bath)
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Multi-lingual staff
Free toiletries
Fruits
Garden view
Shops (on site)
Room service
Smoke alarms
Tour desk
Physical distancing in dining areas
Fishing
Game room
Physical distancing rules
Golf
Health club
Spa
Process in place to check health of guests
Hot tub
Canoeing
Outdoor pool
Scuba diving
Diving
Snorkeling
Key card access
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Laptop safe
Express check-out
Hairdryer
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Tennis
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Outdoor furniture
Airport shuttle (surcharge)
Food can be delivered to guest accommodation
Plunge pool
Free parking
Table tennis
Pool towels
Staff follow all safety protocols as directed by local authorities
Water park
Pool with a view
Pool table
Water sport facilities (on site)
Private beach
Windsurfing
Bathrobe
Private bathroom
Garden
Private check-in/check-out
Designated smoking area
24hr front desk
Private entrance
Steam room
Night club
Private parking
Wedding services
Spa and wellness center
Free Wi-Fi
Ticket service
Radio
Non-smoking rooms available
Terrace/Patio
Increased accessibility
Beach towels
Towels
Safety deposit box
Seating area
Hiking
Massage
Shampoo
Shower
Slippers
Snack bar
Socket near the bed
Sofa
Alarm clock
Sofa bed
Balcony
Bathtub
Bidet
Body soap
Breakfast in the room
Tea/coffee maker
Telephone
Toilet
Toilet paper
Safe
Sauna
Trash cans
TV
Smartphone dock
Conditioner
Desk
Wardrobe or closet
Water slide

FAQs when booking at Sandos Caracol Eco-Resort and Spa

Where is Sandos Caracol Eco-Resort and Spa located?

When is check-in time and check-out time at Sandos Caracol Eco-Resort and Spa?

Does Sandos Caracol Eco-Resort and Spa offer free Wi-Fi?

Does Sandos Caracol Eco-Resort and Spa offer free parking?

Does Sandos Caracol Eco-Resort and Spa offer free airport shuttle service?

How far is Sandos Caracol Eco-Resort and Spa from the airport?

Does Sandos Caracol Eco-Resort and Spa have a pool?

Photos of Sandos Caracol Eco-Resort and Spa

Sandos Caracol Eco-Resort and Spa - Playa del Carmen - Pool
All Photos (1)
Sandos Caracol Eco-Resort and Spa - Playa del Carmen - Pool
Pool (1)

Location

Most Popular Landmarks

  • El Camaleón Mayakoba Golf Club3.3 km
  • Mamita's Beach Club4.3 km
  • Parque 28 de julio5.2 km
  • Playa principal de Playa del Carmen5.3 km
  • Calle Quinta Avenida5.4 km

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Hotels North America Mexico Quintana Roo Playa del Carmen Sandos Caracol Eco-Resort and Spa