Car rental at Saint Thomas Island Cyril E King Airport
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Tue 13.06
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Tue 20.06
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Cheap car rentals at Saint Thomas Island Cyril E King airport
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Saint Thomas Island Cyril E King Airport car rental reviews and directory
Budget
5.4
Fair
112 reviewsCleanliness
5.4
Comfort
6.1
Pick-up/Drop-off
5.1
Value for money
5.3
2 locations in Saint Thomas Island Cyril E King Airport
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6.0 Okay
May 2021
Pros:
Staff wasn’t so friendly took an hour and a half to get vehicle.Cons:
Staff attitude10.0 Wonderful
May 2021
Pros:
Friendly staff, 20 second dropoff! So easyCons:
Great vehicle, but pricey at $150 per day.6.0 Okay
Mar 2021
Cons:
Took two hours to get a car. I did get a free upgrade though... but not worth two hours!4.0 Mediocre
Mar 2021
Pros:
Drop off was easy. I just pulled it into a space and dropped the keys at the rental desk inside the airport.Cons:
Lots of things could be improved. I reserved the car 3 weeks in advance, and had to wait an hour past the reserved pick-up time to get keys. The excuse was "we're busy." Five minutes after leaving the rental lot, various warning lights came on and remained on/off throughout our week rental. Car could have been cleaner too.4.0 Mediocre
Feb 2021
Pros:
They were nice on the phone and in the end I forgot my wallet and the called us just in time.Cons:
We call to ask about car seats, they said they take care of it. We arrived an hour earlier, se we talked about the car seats again and waited for our allotted time because there were no other cars, no problem there, the problem is that even when we showed an hour later the car was ready they dumped the car seats on us not on the car, and they knew is was 3 car seats, so that's all the luggage, all 3 kids and all 3 car seats, and if we're paying to use the car seats we do expect to see the car seats in the car not at the window, we have rented cars everywhere domestically and abroad amd that's the first time we have to pay, install and carry car seats.10.0 Wonderful
Apr 2020
Cons:
There were very few tourist on St. Thomas during the Corona outbreak. Thankfully they stayed open had sanitizer inside and outside the facility. My flight was cancelled and they made it quick and easy to extend my rental.Thrifty
5.7
Fair
51 reviewsBest rated
Cleanliness
6.0
Comfort
5.6
Pick-up/Drop-off
5.7
Value for money
5.7
One location in Saint Thomas Island Cyril E King Airport
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10.0 Wonderful
Feb 2020
Pros:
Very friendly staff, easy and convenient location and shuttle service. Car was in good condition too.Cons:
The building is in a temporary location due to the hurricane.8.0 Very good
Jan 2020
Pros:
Short shuttle ride to the rental facility, quick check in processCons:
The car made noise at some RPM level (vibration). I notified the agent when I returned the vehicle but it did not seem to matter.9.2 Wonderful
Dec 2019
Cons:
Had to take a shuttle across the street to airport, but no waiting coming or going so it was not a problem.3.6 Poor
Nov 2019
Pros:
Staff was friendly enough.Cons:
Pick up experience was not good, car was poor. Mid day while all other rental companies were present with shuttles, we had to call to get picked up at airport. All was prepaid on credit card so expected to simply sign for car, decline insurance, load up and go. However, initial car provided was not in lot where we were told it was so 4 of us spent about 10 mins in mid day heat after long flight with zero assistance from Thrifty searching lot for the car...it was in a different part of lot, boxed in by another car, it had 2 flat tires so we had to switch cars. I did notice it had power convenience features but was significantly dinged and dented. Subsequent car had no power convenience features so manual windows and locks..locks was a pain since we had to continually remind each other to lock vehicle. Also car was severely under performing...major hesitation when stepping on gas, had a lot of trouble getting up hills on St. Thomas even when only a driver in car and I only weigh 190 lbs. This is not the quality of car that was advertised nor is it what I expect from Thrifty having used them for many years corporately.5.6 Fair
Oct 2019
Pros:
Pick up and drop off were reasonably efficient. Car was good and fairly new.Cons:
Explanations at pick up were rushed and a bit confusing eg re fuel payments. Little or no information in car re what to do if break down.3.6 Poor
Sep 2019
Pros:
Staff was friendly but we were quoted $376 online and ending up paying $607 !!!!Cons:
I should of paid my quoted price !!!!Avis
5.2
Fair
56 reviewsCleanliness
6.2
Comfort
6.3
Pick-up/Drop-off
4.9
Value for money
5.6
2 locations in Saint Thomas Island Cyril E King Airport
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10.0 Wonderful
May 2021
Pros:
Super convenient. The rental counter was right by baggage claim and the cars were across the street.Cons:
No one was at the lot when I checked in. I don't know if that is unusual. My car had a lot of exterior damage that wasn't marked on the paperwork when I checked out so I was concerned that they know it was pre-existing. I took a video of the car before I left the lot and I haven't had any issues.10.0 Wonderful
May 2021
Pros:
Staff was awesome. Car was brand new. Washed, clean inside. Easy pick up and drop off!4.0 Mediocre
Apr 2021
Pros:
NoneCons:
Have the car ready when I arrive and have some staff you are not rude10.0 Wonderful
Apr 2021
Pros:
Easy pickup and drop off.Cons:
Price?2.0 Poor
Mar 2021
Pros:
Arrived at 3pm. Received my car at 9pm. Absolutely ridiculous.Cons:
Severely disorganized. Worst rental experience I’ve ever had.4.0 Mediocre
Mar 2021
Cons:
No pre inspection of the vehicle. Very unclear instructions on what do to with the car when finished and dropping off. No receipt.Hertz
4.4
Mediocre
53 reviewsCleanliness
5.0
Comfort
4.8
Pick-up/Drop-off
4.3
Value for money
3.9
2 locations in Saint Thomas Island Cyril E King Airport
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2.0 Poor
Jan 2020
Cons:
I was never informed that the car couldn’t be taken to St John, where I was staying. That’s part of the Virgin Islands and a short ferry ride away. So I was denied rental upon arrival and then forced to find a very last minute rental from Another agency. Terrible service!8.4 Very good
Aug 2019
Pros:
The staff were very friendly and the pick up was easyCons:
Returning the car took a little longer than expected because the agent has to leave the desk and go inspect the car.2.0 Poor
Mar 2019
Pros:
We prepaid for the car in St Thomas for a minivan that we were going to take to St John and have done this for years. The counter help said we couldn't take the car to St John and wouldn't offer us another car or refund our money. Had to go to Budget and get a 7 passenger vehicle at about $250 more.Cons:
Hertz could have offered us a car, could have told us we can't take if off the island of St Thomas, or maybe offer to find a car from another company. Hertz also said since we made the reservation through Kayak it is not their problem. Any help Kayak?4.4 Mediocre
Feb 2019
Cons:
I paid for a Jeep months before this trip and when we arrived they didn’t have any Jeeps at all. They said it’s either a Huyandi Sonata or nothing. They didn’t even offer to make up the price difference.5.2 Fair
Jan 2019
Pros:
The staff at pick up was super slow, almost rude. and of course extra charges. Always extra charges! Super annoying. I'm sure everyone has a bad day but after 13 hr flight I don't really want to be first in line and still take over an hour to pick up the dang car.Cons:
It ended up costing me more then I thought I was paying. And it should be told when signing up that a second driver is way more money. I reserved it as it was a gift but then had to pay more for my husband to drive. They would exclude me.10.0 Wonderful
Mar 2018
Pros:
The staff was greatCons:
The Jeep had very creaky brakes- probably from all f the mountain drivingEconomy Rent a Car
4.8
Mediocre
19 reviewsCleanliness
5.1
Comfort
5.1
Pick-up/Drop-off
5.1
Value for money
4.2
One location in Saint Thomas Island Cyril E King Airport
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2.0 Poor
Jul 2017
Cons:
Vehicle looked like it had been through a demo derby, scratches and dents everywhere.2.8 Poor
May 2017
Cons:
, car not clean was charged $24 as a pickup and drop-off service to the airport the car was in poor condition lots of scratches in chips and cracks in the body work charge the $200 deposit fee up front it was not located at the airport and get I was charged to be picked up and to be taken back to the airport2.0 Poor
Jan 2017
Pros:
Absolutely nothing.Cons:
Car was in poor condition. They accused us of losing a hubcap and are tying to charge us for it. Gave us the car with only three quarters full of gas but made us return it filled. Check engine light was on. Tires were completely bald. Hubcap and gas cap door were missing. Car felt unsafe to drive so I returned it early and am asking for a complete refund. Customer service was unfriendly and unhelpful. Also the location was so hard to find and there was no number to call to get the shuttle to pick me up at the airport, had to take a cab. Then they tried to charge more because I didn't "come from the airport". NEVER use this company. I rent cars all the time and I have never experienced something like this.10.0 Wonderful
Dec 2016
Pros:
Great, fast service with a very helpful staff and a free car model upgrade.Cons:
The location is not at the airport, but the had a shuttle.10.0 Wonderful
Oct 2016
Pros:
Fast and courteous serviceCons:
There was nothing to dislike10.0 Wonderful
Oct 2016
Pros:
I had an early flight on the 18th and they met me 1.5 hours earlier (06:30) prior to opening (0800) in order to accommodate my schedule. They unsolicited a call to me to coordinate an early meeting to turn the car in and give me a ride to the Airport. Excellent customer service !Dollar
No score available yet
One location in Saint Thomas Island Cyril E King Airport
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Reviews
4.0 Mediocre
Jun 2017
Cons:
Charged us for 6 days instead of 4. Charged us for gas when we filled the tank. They are scam artists6.0 Okay
May 2017
Pros:
We got there to pick the car up and the price was double what was quoted on my itinerary. The car they gave us had bad brakes so after about 4 days we had to take it back and get a different car. I wasn't impressed.Cons:
The misguided info (i.e.: price change as mentioned above)4.0 Mediocre
May 2017
Pros:
The car workedCons:
The car beeped the entire time as if a door was open however it wasn't. The car was also pretty dirty when we got it. It was also more expensive than reported.2.0 Poor
Apr 2017
Pros:
Worst place in the world Worst car was given to me All beat up car Worst service10.0 Wonderful
Mar 2017
Pros:
The attendant was helpful and patient! We had a million questions and she answered them all!! She also recommended two great local restaurants that were delicious! I truly appreciated the complementary airport shuttle after we dropped the rental off. I will definitely be renting from here again!!8.8 Very good
Feb 2017
Pros:
The staff was courteous all the time.Cons:
The office is outside the airport.Apex
No score available yet
One location in Saint Thomas Island Cyril E King Airport
323 travelers who rented a car in Saint Thomas Island Cyril E King Airport gave the car agency they used an average rating of 5.3
Car rental locations at Saint Thomas Island Cyril E King Airport
Good to know
Most popular car type | Mini |
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Top tips for renting a car at Saint Thomas Island Cyril E King airport
- Among the advantages of getting a car rental at Saint Thomas Island Cyril E King Airport (STT) is that you can hit the ground running to your preferred destination as soon as you disembark your flight, saving you time. Moreover, a Saint Thomas Island Cyril E King Airport car rental will offer you the convenience to extensively explore Saint Thomas, allowing you the flexibility and freedom to choose your schedule and destination. Moreover, with a rental car, you have a space for an extra person since you have the option of choosing a car that you prefer.
- Getting a car rental at Saint Thomas Island Cyril E King Airport is straightforward and quick since the car rental counters are located within the airport's terminal. You can also book a reservation online to find the best deal available for the wide selection of cars available, from luxury to short-term rentals. Before signing the car rental agreement, ensure to check the vehicle properly. You wouldn't want to be held responsible for any damage that has already occurred. Also, have each ding, scrape, or damage you find signed off on by an employee.
- When returning your car rental at Saint Thomas Island Cyril E King Airport, ensure you drop off the rental car on time to avoid additional charges. If you realize you might be late, notify the rental agency ahead of time. Also, inspect the vehicle with the assistance of the agency staff to ensure there are no new damages. As confirmation of its condition, you can snap photographs of the returned car. Request a copy of the final condition report, which you should retain until you've received your credit card statement in case unexpected charges show up.
- Getting around Saint Thomas Island is relatively easy, so you will not have any difficulties dropping off or picking a car rental at Saint Thomas Island Cyril E King Airport. However, there is heavy traffic at cruise ship loading or unloading times. You should therefore avoid getting or returning your car rental at the airport during these periods.
- Book your rental car at Saint Thomas Island Cyril E King airport at least 5 weeks before your trip in order to get a below-average price