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|"The staff are friendly polite and professional"||(in 15 reviews)|
|"It’s in a good location."||(in 10 reviews)|
|"Bed was comfortable."||(in 7 reviews)|
|"And there customer service was very unprofessional."||(in 5 reviews)|
|"Smells very bad inside the room"||(in 37 reviews)|
|"The dirty roach infested room."||(in 35 reviews)|
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Served it's purpose
The check-in rep, Antonette, was very polite and professional. She was busy and handled herself well answering phone calls and checking people in by herself. Bed sheets were clean, as expected. That is why I did not rate cleanliness any lower. My family just needed a place to sleep for the night.
Whole structure of the building was very worn and not far from run down. I was on the third floor and the room floor was not stable. As I walked around the furniture would wobble; very evident by the plastic tv making a creaking noise. Fissures in all wood components of the building. The exterior flooring, just outside the rooms, we're very worn. Evidenceit hasn't been changed in many years. Elevator floor was sticky. Clothes dryer was unnaturally loud.
We almost died!
I liked that it was easy to check in but that is all that i liked about our stay.
We turned on the heater in the room before a shower so the room would be warm after the shower but during our shower we smelled an awful chemical smell & the fire alarm went off. We hurried to put clothes on only to discover that the heater was blowing out thick smoke so I unplugged the heater from the wall & aired out the room. The staff was of no help and I can not seem to get a hold of customer service. Also it has been almost a week since our stay & the deposit has not been returned. I called & was told that it could take up to 15 days instead of the 2 to 3 days as I was told originally. All the towels were dirty and the room smelled bad. We stayed because it was already too late to find another motel without over paying. .5/10 stars. I want my money back. I will never stay here again and you shouldn't either.
Took us FOREVER to check in, then the key they gave me was for a room that was already in use!
The bed was comfortable
They didn't open the pool until 10 a.m. so I didn't get a chance to even sit in the hot tub before we had to check out in the morning.
Bad staff bad service..all bad Never stay there..
Get more value for your hard-earned money at the Quality Inn hotel in San Bernardino, CA, which lets you relax and focus on the people and experiences that you came for. We are near Loma Linda University, CSUSB, CA Speedway and NOS Events Center. Amenities include free WiFi, free ample parking, free hot breakfast, free coffee, restaurant, meeting room, guest laundry facilities and an outdoor heated pool. Guest rooms feature a refrigerator, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
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FAQs when booking at Quality Inn San Bernardino
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Most Popular Landmarks
- National Orange Show Events Center 2.8 km
- California Theatre of the Performing Arts 4.4 km
- San Bernardino History and Railroad Museum 4.8 km
- San Bernadino County Museum 5.2 km
- McDonald’s Museum 6.4 km
- Perris Hill Park 7.3 km