|"Friendly staff great location beautiful view."||(in 176 reviews)|
|"Location was perfect to everything"||(in 176 reviews)|
|"Great pool and jacuzzi"||(in 65 reviews)|
|"Breakfast - an absolute disappointment!"||(in 70 reviews)|
|"Our room smell like mold"||(in 101 reviews)|
|"One block away from beach"||(in 5 reviews)|
|great location||in 500 reviews|
|free breakfast||in 401 reviews|
|staff was very friendly||in 401 reviews|
|room was clean||in 334 reviews|
|close to the beach||in 249 reviews|
|pool area||in 202 reviews|
|nice hotel||in 197 reviews|
|walking distance||in 121 reviews|
|ocean view||in 110 reviews|
|good restaurants||in 100 reviews|
|across the street||in 94 reviews|
|hot tub||in 65 reviews|
|block away||in 58 reviews|
|walgreens and cvs||in 46 reviews|
|front desk||in 43 reviews|
|san juan||in 25 reviews|
The one bedroom suite with the ocean view was beautiful. Temperature was perfect and the housekeeping was timely and thorough.
The breakfast that was included in the rental should've been cooked to order. Also, the door doesn't close all the way unless you slam it.
All in all this stay was wonderful
Do to coved the breakfast was grab and go but I should have expected that
Close to the beach, close to everything
The bathrooms were amazing! Balcony, the buffet style breakfast in the morning was amazing!
After a week the bed got hard but that was the only thing!
Good breakfast included, friendly staff, and convenient parking lot next to hotel for $17/day. Only negative was that the location was loud and noisy at night (due to busy popular location) and we were woken up while sleeping.
One night stay in February
Pros: Lobby: very clean, with friendly staff at front desk. Nice aquarium. Free water and coffee. Plenty of room to sit and lounge with descent music and accessible large screen televisions. Location: across the street from walgreens. On the corner of Ashford Avenue. Most places within walking distance.
Cons: Wrong room: we reserved a king bed but instead we were given two Queens without being told. We found when we walked into the room that it was the wrong room. The front desk eventually corrected the mistake Poor vector control: there were ants and roaches in the room. ants on the carpet and night stand. Woken up to a dead roach on the floor near the door Poor AC: the window AC wasn't able to make the room cooler than 73 degrees Fahrenheit despite the setting being at a lower number Dirty towels: the white towels had stains on them and would leave lint on the skin after drying off Bedding: stiff bed. Their was no underlying bed liner Parking : an open lot behind the hotel with no visible security presence.
Everybody was so nice to us!
Needs room service ASAP
"The Condado Palm"
GREAT value in an AWESOME location with great views!
It was ok. No identifiable faults.
Don't rely on breakfast
The distance to the beach, the location in terms of dining/night life
Everything was great at the hotel except breakfast. We stayed there for 4 days and 3 out of 4 there was at least something to eat but the las day was going into the weekend so it got busier. By 8:45 AM all the food was gone and they had nothing to re-fill it with. It wasn't just one item but omelettes, side, sausage, cereal, and even pastrywas gone. When I asked the floor manager if they have absolutely anything to eat he was very unapologetic and said we should have come earlier
Excellent staff and breakfast
At Best Western Plus Condado Palm Inn Suites, every guest receives immediate access to several amenities. One of the amenities is on-site parking, which enables visitors to keep their vehicles on secure, private property during their stay. Additionally, another amenity is free high-speed internet that guests can use to browse the web from their laptops and smartphones the moment they check into the building. This hotel also has a fitness center that contains a gym and a workout room, which allows guests to exercise and stay in shape while they're enjoying their vacation. Other amenities include complimentary breakfast, laundry service, dry cleaning, and a concierge at the front desk who's ready to offer guidance and assistance upon request 24 hours a day, 7 days a week. There are meeting rooms, conference facilities, and a business center available for use as well. Likewise, this hotel offers access to a bar, a lounge, a hot tub, and several swimming pools. The staff here is multilingual and the property is completely smoke-free and wheelchair accessible.
Every room at Best Western Plus Condado Palm Inn Suites has at least one comfortable bed, plush pillows, and soft linens. Every room also has a private bathroom that features a shower, a toilet, a hairdryer, and free toiletries. Moreover, this hotel supplies every room with a telephone, a flat-screen TV, a sitting area, and a work desk. Furthermore, each room in equipped with a refrigerator, a microwave, and air conditioning.
Thanks to its location, this hotel is close to numerous popular destinations, including tourist attractions like the National Guard Museum, Escambrón Beach, Cristo Chapel, and San Juan Bautista Cathedral. Similarly, restaurants like Pannes, Oceano, Serafina San Juan, and Mario Pagan Restaurant are within walking distance. Lastly, the closest airports are F.L. Ribas Dominicci and Luis Munoz Marin International Airport.
based on 2,210 reviews
Policies vary by room type and provider.
Best Western Plus Condado Palm Inn & Suites is located at 55 Condado Avenue in Santurce, 4 km from the center of San Juan. Condado Beach is the closest landmark to Best Western Plus Condado Palm Inn & Suites.
Check-in time is 15:00 and check-out time is 11:00 at Best Western Plus Condado Palm Inn & Suites.
Yes, Best Western Plus Condado Palm Inn & Suites offers free Wi-Fi.
No, Best Western Plus Condado Palm Inn & Suites does not offer free parking.
No, Best Western Plus Condado Palm Inn & Suites does not offer free airport shuttle service.
Best Western Plus Condado Palm Inn & Suites is 2.7 km from San Juan Isla Grande. Best Western Plus Condado Palm Inn & Suites is 7.5 km from San Juan Luis Munoz Marin Intl.
Yes, Best Western Plus Condado Palm Inn & Suites has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.