Metropolitan Santiago Apartments

Rooms Make yourself at home in one of the 16 air-conditioned rooms featuring LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Amenities Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and ski storage. Additional amenities at this hotel include tour/ticket assistance and barbecue grills. Guests can catch a ride on the shuttle (surcharge), which operates within 3 km. Business}, Other Amenities Featured amenities include limo/town car service, express check-in, and express check-out. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite. Property Location A stay at Metropolitan Santiago places you in the heart of Santiago, steps from Iglesia de La Merced and 2 minutes by foot from Plaza de Armas. This hotel is 3.2 mi (5.2 km) from Costanera Center and 0.5 mi (0.8 km) from Santa Lucia Hill. Mandatory Charges You'll be asked to pay the following charges at the property: The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest. We have included all charges provided to us by the property. Optional Charges Self parking fee: CLP 15 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM Checkin end at 2:00 AM Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a security system, and a first aid kit Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. This property offers transfers from the cruise terminal and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Service animals not allowed General instructions No cribs (infant beds) available Parking height restrictions apply Noise-free rooms not guaranteed Property is cleaned with disinfectant Staff wears personal protective equipment Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Electrostatic spray is used for disinfection Masks are compulsory at the property Reservation might be required for some facilities onsite