Guest reviews
Overall rating
8.1
Excellent
Based on 7 reviews
Cleanliness
8.2
Comfort
8.2
Pick-up/Drop-off
8.0
Value for money
7.7
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Pros
"Car was great and clean"
(in 1659 reviews)
"Great vehicle and friendly staff."
(in 893 reviews)
"Customer service is very good"
(in 198 reviews)
Cons
"Never renting from them again!"
(in 160 reviews)
"The customer service was terrible."
(in 196 reviews)
"The car was not cleaned."
(in 1350 reviews)
Recent reviews
Traveler rating
2
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1
0
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10.0
Great Service
Pros: Great customer service, clean car, reasonable price, i would definitely recommend to a friend.
review from
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9.2
Pros: Car was clean and in an excellent condition. Staff were very friendly and made the experience very pleasant.
Cons: Rental time was short, and price steeper compared to local rental companies.
review from
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6.0
Pros: Brenda noticed that I made a mistake booking the car only for a few hours and helped me change it. She also proactively asked if I plan to take the car to Malaysia, which I did and explained the extra cost.
Cons: I was informed that I will have a 1000 dollar hold on my account for 30-35 days. I find the length of the hold unacceptable! It would have been done even up to two weeks but after a month my credit company will charge me interest for the amount. The piling off charges: extra 30 $ leaving the country, extra 30$/day toll charges, extra for the amount I will have to pay as interest for the 1000$ deposit made the extra charges more expensive than the car rental itself. This makes planning for vacation costs difficult and the experience makes you feel word off. I wouldn't have minded the cost of I would have been aware of them.
review from