Crowne Plaza Syracuse

701 East Genesee Street, Syracuse, NY 13210, United States
+1 315 479 7000

Cheapest
rate per night

7.6

Good
based on 442 reviews
Crowne Plaza Syracuse - Syracuse, NY, United States
28.02 Sun
-
01.03 Mon
Compare vs. KAYAK |

Provider Nightly total
Zenhotels.com ₪235
Hotels.com ₪284
Hotwire ₪284
Zenhotels.com
Hotels.com
Hotwire

Good to know

Value for money

7.3

Distance to city center

0.5 km

Location rating

8.0

Nearest Airport

Syracuse Hancock Intl

Distance to airport

7.7 km

Rooms

28.02 Sun
01.03 Mon

King Rooms

₪284+

Bed type
Provider
Total stay + taxes & fees
King bed
₪284
King bed
₪284
King bed
₪284
King bed
₪284
King bed
₪288
Unknown
₪379
Unknown
₪411
Unknown
₪456
Unknown
₪593

Double Rooms

₪284+

Bed type
Provider
Total stay + taxes & fees
Double bed
₪284
Double bed
₪353
Double bed
₪355

Standard Rooms

₪235+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪235
Unknown
₪331
Unknown
₪426
Unknown
₪498
Unknown
₪617

Reviews

Pros

Cons

Traveler rating

129
108
56
19
7

Time of year

Traveler type

Show reviews that mention

+
  • Excellent
    Aug 2019
    8.5

    The building is cylindrical, making all the rooms wedge shaped and spacious.

    The lobby and front entrance were on the opposite side from the parking garage, making check-in confusing for a lone traveler who's carrying a ton of stuff and exhausted to find their way around. The elevators' electronic floor selection touchpad system is confusing, at first. The shower is terrible, with a low-pressure "rainfall" stream that made it difficult to wash the shampoo from my hair. The bed was half firm and half soft; neither was very comfortable. The frame was so flimsy that, when I shifted, I felt like it was going to collapse. I'm heavy, 200lbs, but that shouldn't be enough to nearly break a mattress and frame! Also, the location next to the highway is very loud and earplugs couldnt drown out the sound fully (I was on the 14th floor).

  • Okay
    Apr 2019
    6.0

    Noisy. Highway next door. Renovations going on till late in the building. Little sound proofing between rooms.

  • Good
    Dec 2017
    7.4

    House keeping - did not renew cin room coffee or collect used cups/glasses.

  • Okay
    Aug 2017
    5.7

    Free Shuttle Joke

    Clean comfortable

    Free Shuttle isn't available most of time they take you places and can't pick you up even when you aren't in a hurry, refusal

  • Mediocre
    Aug 2016
    3.1

    Crowne Plaza Syracuse

    Location to restaurants and entertainment.

    Rooms are outdated and not clean. Bathroom had mold around toilet and shower. Customer service - Upon check in, I explained the wrong room was given to us, as the confirmation showed how many and what type of bed we should have. They did not care and told me the room I had was correct. Upon checkout, my credit card was charged for the room, even though I had paid through a booking site. I explained this to the woman at the desk, and she said since they could not find record of payment, she would not refund me. Instead of trying to satisfy me by making a simple phone call to the booking site, she told me I had to do the work and contact the booking site to find out details and then contact her to get the refund.

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About

Overview

The Crowne Plaza Syracuse is an upscale option for those who are looking for a place to stay in the area. The hotel features 279 rooms, which includes three luxury suites. The property can be a stellar choice for those who are traveling on business, as well as those who are traveling for pleasure. The location of the hotel is another nice feature, making it easy to get around the city.

The rooms at the property have some quality amenities that help to make the guests feel right at home. Travelers can expect premium bedding, along with a workspace in the rooms. The desks feature ergonomic chairs, as well. The rooms have flat-screen TVs, room service, air conditioning, a coffee and tea maker, a private bathroom with a shower and tub combination, and daily housekeeping. Hypoallergenic bedding is available if needed. ADA compliant rooms are available, as well.

The hotel services and amenities are just as impressive as the features found in the rooms. Guests will find a library lounge, meeting and event space, an executive lounge, a complimentary fitness center, and concierge services. Same day dry cleaning and laundry are available during the workdays. Guests can dine on-site at Redfield’s Restaurant.

Travelers at the hotel will be close to parks, places of business, and they will be close to the 81, which can help them quickly get to other areas they may need to visit. The property is also close to some great places to dine, such as Strong Heart’s Café, Franco’s Pizzeria & Deli, and Funk ‘n Waffles.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

7.6 Good

based on 442 reviews

7.8

Cleanliness

7.8

Comfort

7.0

Facilities

8.0

Location

Check in

15:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Shuttle service (free)
ATM on-site
Wedding services
Free Wi-Fi
Radio
Business center
Wake-up service
Pets allowed on request. Charges may apply.
Wi-Fi available in all areas
Internet
Daily housekeeping
Increased accessibility
Fax/photocopying
Linens
Concierge service
Towels
Safety deposit box
Gift shop
Seating area
Laundry facilities
Elevator
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Shampoo
Room service
Smoke alarms
Heating
Shower
Accessible by elevator
Hypoallergenic
Physical distancing in dining areas
Physical distancing rules
First-aid kit
Interconnected room(s) available
Socket near the bed
Alarm clock
Key card access
No smoking
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Express check-out
Body soap
Hairdryer
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Tea/coffee maker
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Carpeted
Air-conditioned
Newspapers
Toilet
Guest accommodation is disinfected between stays
Toilet paper
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Safe
Free airport shuttle
City view
Delivered food is securely covered
Trash cans
Food can be delivered to guest accommodation
Coffee machine
Guests can opt-out of accommodation cleaning service
TV
Upper floors accessible by elevator
Conditioner
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Desk
Vending machine (drinks)
Vending machine (snacks)
Private bathroom
Wardrobe or closet
24hr front desk
Storage available

FAQs when booking at Crowne Plaza Syracuse

Does Crowne Plaza Syracuse have special cancellation policies due to coronavirus (COVID-19)?

Where is Crowne Plaza Syracuse located?

When is check-in time and check-out time at Crowne Plaza Syracuse?

Does Crowne Plaza Syracuse offer free Wi-Fi?

Does Crowne Plaza Syracuse offer free parking?

Does Crowne Plaza Syracuse offer free airport shuttle service?

How far is Crowne Plaza Syracuse from the airport?

Can you bring pets to Crowne Plaza Syracuse?

Does Crowne Plaza Syracuse have a pool?

Photos

Crowne Plaza Syracuse - Syracuse - Front desk
All Photos (14)
Crowne Plaza Syracuse - Syracuse - Bedroom
Bedroom (3)
Crowne Plaza Syracuse - Syracuse - Bar
Bar (1)
Crowne Plaza Syracuse - Syracuse - Lobby
Lobby (1)
Crowne Plaza Syracuse - Syracuse - Lounge
Lounge (1)

Property safety measures

Any

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most Popular Landmarks

  • Syracuse Stage 287 m
  • Everson Museum of Art 0.5 km
  • Oncenter War Memorial Arena 0.6 km
  • Erie Canal Museum 0.7 km
  • Landmark Theatre 0.8 km
  • Clinton Square 1 km

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