Crowne Plaza Syracuse

Crowne Plaza Syracuse

701 East Genesee Street, Syracuse, NY 13210, United States
+1 315 479 7000

rate per night


based on 652 reviews

Crowne Plaza Syracuse
Fri 07.10
Sat 08.10

About Crowne Plaza Syracuse

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi and Airport shuttle for free

Crowne Plaza Syracuse offers art deco 4-star accommodation in Syracuse. It is ideally located for guests wanting to discover the area's attractions.

There are a range of facilities at the hotel that guests can enjoy, such as an executive floor, a free shuttle service and a gym. Guests have access to express check-in/check-out, 24-hour reception and a meeting room.

Rooms at Crowne Plaza Syracuse are modern and offer a flat-screen TV and movies-on-demand. They provide internet access, a refrigerator and a private bathroom.

American cuisine is served in the hotel's restaurant, and can be savoured on the outdoor terrace. Alternatively, there is a wide range of international restaurants close by.

Crowne Plaza Syracuse is less than a 15-minute drive from Syracuse Hancock International Airport and Clinton Square is a short walk away. It is also within walking distance of Hanover Square, State University of New York Upstate Medical University and the Landmark Theatre.

Photos of Crowne Plaza Syracuse

Property safety measures

Crowne Plaza Syracuse has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for Crowne Plaza Syracuse

Sat 08.10
Wed 12.10
Show deals with
Standard Rooms(₪95 - ₪2,250)
Standard room
bed type unknown
bed type unknown


₪95 totalSuperTravel
1 king bed

1 king bed



₪490 totalTravelocity
2 double beds

2 double beds


King Rooms(₪513 - ₪1,771)
King room
bed type unknown
bed type unknown


₪513 totalAGODAPV
bed type unknown
bed type unknown


₪539 totalAGODA
bed type unknown
bed type unknown


₪564 totalSuperTravel
Double Rooms(₪426 - ₪1,712)
Double room
bed type unknown
bed type unknown


₪426 totalSuperTravel
2 double beds

2 double beds



₪561 totalFINDHOTEL
2 double beds

2 double beds



Amenities at Crowne Plaza Syracuse

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free airport shuttle
  • Shuttle service (free)
  • Business center

Health and safety

  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Enhanced cleaning
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces

Services and conveniences

  • Conference rooms
  • Wedding services
  • ATM on-site
  • Business center
  • Wake-up service
  • Safety deposit box
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • 24hr front desk


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Upper floors accessible by elevator


  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)


  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view
  • Storage available


  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV


  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet


  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk

Parking and transportation

  • Shuttle service (free)
  • Parking
  • Free airport shuttle


  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop


  • Fitness center

Reviews of Crowne Plaza Syracuse

OkayBased on 652 verified guest reviews

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Newest first
8.5 Great
Pros:The building is cylindrical, making all the rooms wedge shaped and spacious.
Cons:The lobby and front entrance were on the opposite side from the parking garage, making check-in confusing for a lone traveler who's carrying a ton of stuff and exhausted to find their way around. The elevators' electronic floor selection touchpad system is confusing, at first. The shower is terrible, with a low-pressure "rainfall" stream that made it difficult to wash the shampoo from my hair. The bed was half firm and half soft; neither was very comfortable. The frame was so flimsy that, when I shifted, I felt like it was going to collapse. I'm heavy, 200lbs, but that shouldn't be enough to nearly break a mattress and frame! Also, the location next to the highway is very loud and earplugs couldnt drown out the sound fully (I was on the 14th floor).
6.0 Okay
Cons:Noisy. Highway next door. Renovations going on till late in the building. Little sound proofing between rooms.
7.4 Good
Cons:House keeping - did not renew cin room coffee or collect used cups/glasses.
5.7 Passable
Pros:Clean comfortable
Cons:Free Shuttle isn't available most of time they take you places and can't pick you up even when you aren't in a hurry, refusal
3.1 Poor
Pros:Location to restaurants and entertainment.
Cons:Rooms are outdated and not clean. Bathroom had mold around toilet and shower. Customer service - Upon check in, I explained the wrong room was given to us, as the confirmation showed how many and what type of bed we should have. They did not care and told me the room I had was correct. Upon checkout, my credit card was charged for the room, even though I had paid through a booking site. I explained this to the woman at the desk, and she said since they could not find record of payment, she would not refund me. Instead of trying to satisfy me by making a simple phone call to the booking site, she told me I had to do the work and contact the booking site to find out details and then contact her to get the refund.
8.0 Great
Pros:Room was neat & clean; nice linens and a huge rain shower stall. Close to SU and University Hospital.
Cons:Continental breakfast is not offered nor included in room price. Parking costs extra. In a small market like syracuse, these should be included in the room price.


701 East Genesee Street, Syracuse, NY 13210

What's nearby

  • Syracuse Stage287 m
  • Everson Museum of Art0.5 km
  • Oncenter War Memorial Arena0.6 km
  • Erie Canal Museum0.7 km
  • Landmark Theatre0.8 km
  • Clinton Square1 km
  • Armory Square1.1 km
  • Milton J. Rubenstein Museum of Science and Technology1.1 km
  • Syracuse University1.1 km
  • Carrier Dome1.1 km
  • Thorndon Park1.6 km
  • Carousel Mall3.2 km



Check in anytime after 15:00, check out anytime before 12:00


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Crowne Plaza Syracuse

  • Crowne Plaza Syracuse is located at 701 East Genesee Street, 0.5 km from the center of Syracuse. Syracuse Stage is the closest landmark to Crowne Plaza Syracuse.

  • Check-in time is 15:00 and check-out time is 12:00 at Crowne Plaza Syracuse.

  • Yes, Crowne Plaza Syracuse offers free Wi-Fi.

  • Yes, Crowne Plaza Syracuse offers free airport shuttle service.

  • Crowne Plaza Syracuse is 7.7 km from Syracuse Hancock Intl. Crowne Plaza Syracuse is 63.1 km from Rome Griffiss Intl.

  • Yes, Crowne Plaza Syracuse is a pet-friendly hotel.

  • KAYAK scours the web for all room deals available at Crowne Plaza Syracuse in Syracuse and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Syracuse and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Syracuse.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

0.5 km

Location rating


Nearest Airport

Syracuse Hancock Intl

Distance to airport

7.7 km