Cons:Took 1.5 hours to get the car. I was charged 3x the original quote. Total rip off.Reviewed 2021 May 23
review from
2.0
Pros:The rental counter was not open. Clearly, the reservation through Kayak did not work. Had to use a different company. Terrible.Cons:Kayak could have done what they were supposed to do.Reviewed 2021 May 08
review from
6.0
Pros:The inside of the car was clean, it was good value, car was in great condition, picking up the car was very quick.Cons:The location difficult to find, since it was in an auto parts store, the guy wasn’t at his kiosk for a bit...not sure where he was, there was GPS in the car and none was offered, the outside of the car was pretty dirty...but u feed tans there dust storms, and the person working th kiosk did t seem happy for my business or happy that he was there. Picking up the car did t involve much. There was not quick review of the car or explanation of anything. Had me a little worried.Reviewed 2020 Dec 21
review from
9.2
Pros:yesReviewed 2020 Oct 19
review from
2.8
Pros:While I reserved my vehicle weeks ahead of time, I waited in line over an hour and a half. Also the vehicle was unclean and had scratches and was damages.Cons:Make the experience better for people who are spending hundreds of dollars to rent use Kayak and the rental car companies.Reviewed 2020 Sep 28
review from
8.0
Pros:The car I was given was great on gas and spacious! Loved the price tooCons:The customer service. He did not seem happy to be working there.Reviewed 2020 Sep 14
review from
5.2
Pros:The vehicle was nice.Cons:The wait was unacceptable, location wa closed. Had to be helped at a different station. The vehicle was not ready and had to wait until 930.Reviewed 2020 Jul 19
review from
10.0
Cons:Everything was great.Reviewed 2020 Jun 27
review from
10.0
Pros:Easy experience from beginning to end. Didn't have Compacts available, so was given a truck. Gas mileage was still ok, though.Reviewed 2020 Feb 10
review from
9.2
Pros:The car was very good and the front desk person was very attentive.Cons:The “taxes” and fees I had to pay when picking up were as high as the car itself.Reviewed 2019 Dec 30
review from
6.8
Cons:Car had clearly been smoked in and smelled not so great.Reviewed 2019 Nov 30