Bed was comfortable. Room was clean
No towels, ice machine not working, remote to Tv not working, key card didn’t work at first, phone didn’t work.
The hotel was comfortable and the location
The amenities could have been better and Wi-Fi connection was poor
The lobby was nice and the view from our room was great!
Our room was very won out. There was mildew/mold in the broken and missing caulking of the shower. The showerhead was caked with grime and sprayed all over the place. Our towel bar was missing the bar (the support arms were all that was left and one of those was hanging off the wall and loose). We could hear people running and stomping overhead all night. Their photos online show the basic "hotel ...Read more
I arrived at the hotel to find out that in Expedias usual fashion, they didn't actually push the reservation through to the hotel but had charged my card anyway. And I knew the hotel wasn't making it up, because the reservation disappeared from my Expedia app as well. To keep a long story short, the manager at the front desk named Michael got everything taken care of for me and then some. Went abo...
Light in the shower didn't work, I think the lightbulb was just burnt out. I personally thought it was a very trivial issue and didn't find it necessary to complain about it, it was just a slightly darker shower lol.Read more
Check in was easy, facility looked clean upon arrival.
Asked what time breakfast would be served in morning, was told 630. Staff didn't start setting up breakfast until 630, and as my family and I had to checkout to continue our trip there was no food or beverages out. Very disappointed.
The restaurant Courteous staff Nice rooms
Hated leaving
Quiet, fairly comfortable. By the airport, but easy drive to get to downtown restaurants. We arrived early and exhausted, and staff was kind enough to allow early check-in. Given the rate we paid, we were happy with everything.
They gave us a suit which was an upgrade. Beautiful room. very clean and quite.
We just went over night to catch an early flight and the toilet wasn't working in the AM so that put a damper on our morning. We told them at the front desk hopefully they fixed it for the next person.
Room was neat and clean. Bed and pillows were great.
Trying to reach the front desk. Took three calls to get an answer. Once someone answered the phone, they were very courteous.
Nice room, nice staff, nice facilities
Breakfast cost, but wasn't expensive.