Basics
General
Services and conveniences
Bathroom
Dining
Accessibility and suitability
Pool and spa
Parking and transportation
Laundry
Bedroom
Things to do
Media and entertainment
Family friendly
Workspace
Health and safety
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the nearby attractions to the hotel?
The hotel is conveniently located near 28 Panfilov Heroes Memorial Park, Almaty Cathedral, Zenkov Cathedral, Almaty Opera House, and other popular landmarks.
How is the cleanliness of the rooms at the hotel?
Guests have consistently praised the hotel for its comfortable and clean rooms, making it a great choice for a trip with family or friends.
Is parking available at the hotel?
Yes, the hotel offers free parking and shuttle services for added convenience during your stay.
What can guests expect from the hotel's breakfast?
While some guests have mentioned that the breakfast could be improved, others have found it to be okay, with a variety of options available.
When is the best time to visit the hotel?
The hotel experiences high season in August and low season in February, so plan your visit accordingly to make the most of your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view, especially those facing the landmark or mountain views for a more enjoyable stay.
Check Room Type and Size
Some guests mentioned that certain room types, such as the family room, had compromised bathroom sizes, so it's advisable to check the room details before booking.
Be Mindful of Payment Methods
Guests highlighted issues with payment methods, particularly for foreign cards, and recommended ensuring clarity on payment options in advance.
Plan Breakfast Timing
Several guests advised being punctual for breakfast as the hotel strictly adheres to closing times, and tardiness may lead to inconvenience.
Consider Noise Levels
Some guests mentioned occasional noise disturbances, so light sleepers may want to consider this and possibly request quieter rooms.
Verify Bed Configuration
Double-check the bed configuration upon check-in, especially if you've booked a specific bed type, to avoid inconvenience or unexpected changes.
Explore Nearby Attractions
Take advantage of the hotel's proximity to popular attractions like the Panfilov Heroes Memorial Park, Almaty Cathedral, and the Opera House for convenient sightseeing.
Be Aware of Hygiene Concerns
A few guests expressed concerns about hygiene, particularly in common areas, so it's advisable to be mindful of this aspect during the stay.
Request Room Upgrades
Some guests mentioned receiving free room upgrades through booking apps, so it may be worth inquiring about potential upgrades during check-in.
Communicate Clearly with Staff
Clear communication with the staff, especially regarding service expectations and any issues encountered, was recommended by some guests for a smoother experience.
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Grand Sapphire Hotel is located at Dostyk Avenue 32, 1.7 km from the center of Almaty. 28 Panfilov Heroes Memorial Park is the closest landmark to Grand Sapphire Hotel.
Check-in time is 14:00 and check-out time is 12:00 at Grand Sapphire Hotel.
Yes, Grand Sapphire Hotel offers free Wi-Fi.
Yes, Grand Sapphire Hotel offers free parking.
Grand Sapphire Hotel is 12.8 km from Almaty. Grand Sapphire Hotel is 76.7 km from Tamchy Issyk-Kul Intl.
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