Grand Mercure Auckland

8 Customs Street, Auckland 1010, New Zealand
+64 9377 8920

Cheapest
rate per night

8.6

Excellent
based on 1,071 reviews
Grand Mercure Auckland - Auckland, New Zealand
19.04 Mon
-
20.04 Tue
Compare vs. KAYAK |

Provider Nightly total
Booking.com ₪387
getaroom ₪570
TripAdvisor ₪743
Booking.com
getaroom
TripAdvisor

Good to know

Value for money

7.7

Distance to city center

0.1 km

Location rating

9.4

Nearest Airport

Auckland Intl

Distance to airport

17.9 km

Rooms available at Grand Mercure Auckland

19.04 Mon
20.04 Tue

Standard Rooms

₪387+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪387

Superior Rooms

₪570+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪570

Reviews of Grand Mercure Auckland

Pros

Cons

Traveler rating

3
0
0
1
0

Time of year

Traveler type

Show reviews that mention

+
great location in 597 reviews
room was small in 534 reviews
friendly staff in 527 reviews
view of the city in 178 reviews
breakfast was amazing in 177 reviews
room service in 133 reviews
water view in 125 reviews
saturday night in 122 reviews
bed was very comfortable in 68 reviews
central auckland in 40 reviews
street noise in 36 reviews
valet parking in 20 reviews
comfortable and clean in 15 reviews
cruise terminal in 14 reviews
double glazing in 11 reviews
queen street in 9 reviews
grand mercure in 7 reviews
  • Excellent
    Jan 2017
    10.0

    - water pressure in shower - toiletries - staff - cleanliness and size of room - great view - great proximity to all

  • Excellent
    May 2016
    8.2

    Great location. Staff very helpful.

    Room small & needs updating.

  • Poor
    Jun 2015
    2.0

    tired, loud and dirty

    The Attica bar

    It's pretty has-been and tired - the rooms are loud, not sound proof, dirty floors, rickety heaters and tired bathrooms.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About Grand Mercure Auckland

Overview

Set in lively Auckland CBD, just five minutes from Auckland Ferry Terminal, Grand Mercure Auckland offers a library, an express check-in and check-out feature and conference rooms. It is situated a brief stroll from Queen Street and Viaduct Basin.

There are a variety of amenities available to guests of the hotel, such as babysitting/child services, a 24-hour reception and valet parking. In addition, the multilingual staff are on hand to provide assistance. The hotel also features a well-equipped gym.

The elegant rooms at Grand Mercure Auckland have free wireless internet access, a flat-screen TV and a mini bar. They are air conditioned and offer an in-room safe, a private bathroom and a refrigerator.

As well as a sophisticated and relaxed bar, the hotel has an on-site restaurant serving international cuisine. Alternatively, there is a large selection of international restaurants nearby.

Grand Mercure Auckland is within walking distance of University Of Auckland, Skycity Auckland and Sky Tower. The hotel is also close to the area's well-known clubs and pubs, plus Auckland Town Hall is within walking distance.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.6 Excellent

based on 1,071 reviews

8.9

Cleanliness

8.7

Comfort

6.7

Facilities

8.5

Food

Check in

14:00

Check out

11:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities at Grand Mercure Auckland

Computer use available
Free Wi-Fi
Babysitting or child care
Electric kettle
Radio
Business center
Wake-up service
Wi-Fi available in all areas
Internet
Terrace/Patio
Increased accessibility
Roll-in shower
Fax/photocopying
Linens
Concierge service
Towels
Safety deposit box
Cribs available
Currency exchange on-site
Sea view
Seating area
Laundry facilities
Elevator
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Library
Free toiletries
Shampoo
Room service
Heating
Shower
Special diet menus (on request)
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
First-aid kit
Process in place to check health of guests
No smoking
Restaurant
Bar/Lounge
Express check-out
Parking
Body soap
Hairdryer
Fitness center
Breakfast in the room
Screens or physical barriers placed between staff and guests in appropriate areas
Tea/coffee maker
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Carpeted
Air-conditioned
Newspapers
Toilet
Guest accommodation is disinfected between stays
Toilet paper
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Safe
City view
Delivered food is securely covered
Trash cans
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning
TV
Conditioner
Staff follow all safety protocols as directed by local authorities
Valet parking
Desk
Coffee shop
Private bathroom
Walk-in shower
24hr front desk
Storage available
Private parking

FAQs when booking at Grand Mercure Auckland

Where is Grand Mercure Auckland located?

When is check-in time and check-out time at Grand Mercure Auckland?

Does Grand Mercure Auckland offer free Wi-Fi?

Does Grand Mercure Auckland offer free parking?

Does Grand Mercure Auckland offer free airport shuttle service?

How far is Grand Mercure Auckland from the airport?

Does Grand Mercure Auckland have a pool?

Photos of Grand Mercure Auckland

Grand Mercure Auckland - Auckland - Building
All Photos (35)
Grand Mercure Auckland - Auckland - Building
Building (1)
Grand Mercure Auckland - Auckland - Bedroom
Bedroom (6)
Grand Mercure Auckland - Auckland - Lounge
Lounge (2)
Grand Mercure Auckland - Auckland - Restaurant
Restaurant (1)

Location

Most Popular Landmarks

  • Queen Street Shopping District338 m
  • New Zealand Maritime Museum0.5 km
  • Sky Tower0.6 km
  • Albert Park0.7 km
  • Viaduct Harbour0.7 km
  • Aotea Square0.9 km

Nearby hotels

Closest

9 Excellent (1,641 reviews)
0.12 km
₪709+

Cheapest

9 Excellent (1,641 reviews)
0.12 km
₪709+

Most recommended

9 Excellent (1,641 reviews)
0.12 km
₪709+
Hotels South Pacific New Zealand Auckland Grand Mercure Auckland