|"Super friendly and helpful staff."||(in 232 reviews)|
|""Great location, extremely helpful staff.""||(in 211 reviews)|
|"Comfortable clean modern room."||(in 12 reviews)|
|"The street noise was terrible."||(in 17 reviews)|
|"Room not serviced some days"||(in 21 reviews)|
|"Needs better double glazing."||(in 7 reviews)|
|great location||in 597 reviews|
|room was small||in 534 reviews|
|friendly staff||in 527 reviews|
|view of the city||in 178 reviews|
|breakfast was amazing||in 177 reviews|
|room service||in 133 reviews|
|water view||in 125 reviews|
|saturday night||in 122 reviews|
|bed was very comfortable||in 68 reviews|
|central auckland||in 40 reviews|
|street noise||in 36 reviews|
|valet parking||in 20 reviews|
|comfortable and clean||in 15 reviews|
|cruise terminal||in 14 reviews|
|double glazing||in 11 reviews|
|queen street||in 9 reviews|
|grand mercure||in 7 reviews|
- water pressure in shower - toiletries - staff - cleanliness and size of room - great view - great proximity to all
Great location. Staff very helpful.
Room small & needs updating.
tired, loud and dirty
The Attica bar
It's pretty has-been and tired - the rooms are loud, not sound proof, dirty floors, rickety heaters and tired bathrooms.
Set in lively Auckland CBD, just five minutes from Auckland Ferry Terminal, Grand Mercure Auckland offers a library, an express check-in and check-out feature and conference rooms. It is situated a brief stroll from Queen Street and Viaduct Basin.
There are a variety of amenities available to guests of the hotel, such as babysitting/child services, a 24-hour reception and valet parking. In addition, the multilingual staff are on hand to provide assistance. The hotel also features a well-equipped gym.
The elegant rooms at Grand Mercure Auckland have free wireless internet access, a flat-screen TV and a mini bar. They are air conditioned and offer an in-room safe, a private bathroom and a refrigerator.
As well as a sophisticated and relaxed bar, the hotel has an on-site restaurant serving international cuisine. Alternatively, there is a large selection of international restaurants nearby.
Grand Mercure Auckland is within walking distance of University Of Auckland, Skycity Auckland and Sky Tower. The hotel is also close to the area's well-known clubs and pubs, plus Auckland Town Hall is within walking distance.
based on 1,071 reviews
Policies vary by room type and provider.
Grand Mercure Auckland is located at 8 Customs Street in Auckland CBD, 0.1 km from the center of Auckland. Queen Street Shopping District is the closest landmark to Grand Mercure Auckland.
Check-in time is 14:00 and check-out time is 11:00 at Grand Mercure Auckland.
Yes, Grand Mercure Auckland offers free Wi-Fi.
No, Grand Mercure Auckland does not offer free parking.
No, Grand Mercure Auckland does not offer free airport shuttle service.
Grand Mercure Auckland is 17.9 km from Auckland Intl. Grand Mercure Auckland is 91.8 km from Great Barrier Island.
No, Grand Mercure Auckland does not have a pool onsite.