Value for money
Distance to city center
Distance to airport
|"Very friendly and helpful staff."||(in 232 reviews)|
|"Fantastic hotel, clean, comfortable, great location."||(in 200 reviews)|
|"Fantastic location with great views."||(in 47 reviews)|
|"Terrible parking and so outdated"||(in 34 reviews)|
|nice room||in 570 reviews|
|staff were very friendly||in 524 reviews|
|great location||in 492 reviews|
|comfortable bed||in 441 reviews|
|room service||in 264 reviews|
|great service||in 224 reviews|
|harbour view||in 181 reviews|
|breakfast included||in 173 reviews|
|gym and pool||in 167 reviews|
|valet parking||in 113 reviews|
|great restaurants||in 92 reviews|
|coffee machine||in 60 reviews|
|mini bar||in 20 reviews|
|sky tower||in 19 reviews|
|international flight||in 17 reviews|
|shared kitchen||in 2 reviews|
|airport and the bus stop||in 1 review|
|close to the airport||in 1 review|
|double room||in 1 review|
|friendly hotel||in 1 review|
|metro station||in 1 review|
|public transport||in 1 review|
|room was comfortable||in 1 review|
Pool and gym are well maintained.
Lacks the small personal touches that other top hotels provide. Staff were reactive rather than proactive.
Convenient and contemporary
Reception and concierge staff were helpful and efficient, especially appreciated because the lobby was busy with passengers who (like us) had just disembarked from a cruise ship. The hotel was contemporary, immaculate, and had a large sunny window. The bed was comfortable. The hotel has its own airport shuttle service. It was centrally located, right at the Sky Tower and a short walk to the Auckland Art Museum, Albert Park, and Aotea Square. The Sky Tower is a stop on the tourist-oriented bus routes. The waterfront is about 15 - 20 mts walk.
the view was awesome
service was pretty average.
Service and people. They wanted to help.
clean and near to the city also the casion
Loved the little cocktail bar off the hotel lobby
Details of booking reservation (room + complimentary breakfast) were not known by restaurant or check out staff until pointed out by us i.e. would have been charged if we said nothing.
The staff was very friendly and helpful.
They did not have any internet access except when you were at the lobey. It also was very large and did not have a warm and cozy feeling. It was very beautiful. The only other thing was that they put me on a smoking floor even when I had expressed that I had to be in a no smoking room. They did move me but it took 2 moves to get me in the right room. They also over charged me on the room but when I pointed it out they did refund the money
bit austere lobby
Location was great ,shopping , casino ,entertainment
They took my floor towels but did not replace them . its miner
Our room was large as was the bed, wonderful shower and lots of fluffy towels - loved the floor to ceiling window. Hotel staff were very knowledgeable and helpful about car hire, restaurants and airport shuttle service.
We stayed in the hotel on two occasions and I was disappointed with both the harbour view and the city view - you pay more for a harbour view. The hotel is very centrally situated - I was on the 14th floor (the lowest floor where you get a harbour view) and my view of the harbour had a great deal of city in front of it - it was a lovely view of the city with the harbour in the distance but not the view of the harbour I'd paid extra for. I also had a city view room on the 20th floor, where I had a very clear view of the bedrooms of the hotel next door but not the city. Don't pick this hotel if you do actually want a harbour or city view - you may be disappointed.
Location was good,Standard was good,service great,food excellent,Enjoyed our stay.
Broken bench in sauna
The hotel was within easy reach of all the places we wanted to visit
The shower was nice. Concierge was great.
Incompetant booking staff and rude reception staff.
Service was excellent - faultless
Within 20 minutes' walk from Auckland Ferry Terminal, SKYCITY Grand Hotel Auckland offers guests an ideal base while in Auckland. It is situated in the area's vibrant nightlife district, just a short walk from Queen Street.
Guests staying at SKYCITY Grand Hotel Auckland can enjoy taking a dip in the indoor pool, working out in the fitness centre or unwinding with a drink in the on site bar. Facilities include facial and body treatments, plus free Wi-Fi and a sauna.
The hotel has 306 chic rooms that are filled with a range of essential facilities to ensure guests have an enjoyable stay. Private bathrooms include a spa bath, ideal for indulging in a relaxing soak.
The hotel's on-site restaurant is an ideal option for those preferring to dine in. Guests looking for after-dinner entertainment can enjoy the property's casino.
SKYCITY Grand Hotel Auckland is within walking distance of Viaduct Basin, Air New Zealand and University Of Auckland. Skycity Auckland is easily accessible by car.
based on 3,320 reviews
Value for money
Policies vary by room type and provider.
The Grand By Skycity is located at 90 Federal Street in Auckland CBD, 0.6 km from the center of Auckland. Sky Tower is the closest landmark to The Grand By Skycity.
Check-in time is 15:00 and check-out time is 11:00 at The Grand By Skycity.
Yes, The Grand By Skycity offers free Wi-Fi.
No, The Grand By Skycity does not offer free parking.
No, The Grand By Skycity does not offer free airport shuttle service.
The Grand By Skycity is 17.5 km from Auckland Intl. The Grand By Skycity is 92.4 km from Great Barrier Island.
No, pets are not allowed at The Grand By Skycity.
Yes, The Grand By Skycity has a pool onsite.