Pros:The difference between a luxury hotel and a Great Luxury Hotel is often attributed to the staff. I can certainly vouch for the fact that the staff of the Banff Springs, starting with valet welcome, registration, housekeeping, servers, supervisors and the myriad of behind the scenes staff can only be described as spectacular, and we thank all of you for making our 35th Anniversary one that we will never forget! The Buffet Breakfast in the Bow Valley Grill is amazing, and the elegance of the room is truly to be appreciated as you prepare for your day. In the mid day and sometimes in the early evening, we enjoyed the hospitality of the Rundle Room, a lounge like few others. The staff of the Rundle Room, especially one supervisor, absolutley run from one room to another, ensuring the high standard of service to all within his purview. Of Course the 1888 Chop House was the highlight of our dining experience. The champagne cart arrival shortly after we were seated was all too tempting. The food was so amazing that we had to visit twice during our short stay. At all times, we found the staff to be friendly, helpful and professional. Our 4 night stay was truly memorable, and we hope to return, sooner than later. Thank You all.
Cons:Leaving....and not having time to visit the Waldhouse Restaurant on site. I was looking forward to their schnitzel, but misread their schedule.