The employee was so rude and unprofessional. She just ignored the request of the customer's phone call.
The only positive thing I can say about this hotel is that the staff tried hard to make our stay better, including moving us to another room after we discovered wet dirty towels and half used toiletries! The hotel smelled like raw sewage (location??)!!
The cleanliness was excellent!!
I didn't like that I was told that the bar would be open prior to my check in it was stated that it would open from 5:00pm-8:00pm Well my mother & I walked down to the bar at 6:45pm & the receptionist told us that the bar was closed & she didn't know why
Double billing for a prepaid room and an inability to correct the charges. Charging a "no show" when we were in the room, checked-in, and an inability to correct the charge. Had to escalate to a General Manager to correct the issue.
Location to work
Front office staff was extremely rude to another guest. Guest requested new bedding because her bedding had not been changed. Hotel employee told her to call housekeeper and that she was already home. One employee did call housekeeper .
They assigned me a Suite. Really big nice room.
They have the best beds!
Smelled , did not honor free breakfast, no call back from manager
Great room with big TV screen
Restaurant was not good.
My room had been recently renovated and the beds were very comfortable.
Did like the fire alarm going off 5 times in 1 night.
Holiday Inn Beaumont East Medical Center - Beaumont's Newest Full-Service Hotel In the heart of downtown’s business district Holiday Inn Beaumont East Medical Center is Beaumont's newest full-service hotel and the closest full service hotel to ExxonMobil Refinery, IRIS Fire & Safety Training, Port of Beaumont, Jack Brooks Federal Courthouse, AT&T, Entergy, Optimus Steel and Allegiant Island Park. We are just 5 exits from Ford Park and the ballfields. Holiday Inn is situated within the "Golden Triangle" surrounded by historical museums such as Spindletop Museum, Texas Energy Museum and the Fire Museum just to name a few.The Holiday Inn Beaumont East Medical Center offers 161 state of the art guest rooms and suites. Take comfort with our streamline amenities such as LED flat screen TV's and Keurig coffee systems in every room. Complimentary Parking is available. Grab a table with friends and enjoy a meal with refreshments at the Red River Bar & Grille. Don't worry about your arrival time! We offer room service for breakfast from 6:00 am to 10:00 am and for dinner from 5:00 pm to 9:00 pm daily just for you. Join us each weekend and weekday evening for our daily dinner and drink specials, happy hour, appetizers and fresh local cuisine. Welcome home from the Holiday Inn East Medical Center Hotel.
based on 110 reviews
Policies vary by room type and provider.
All existing bookings at Holiday Inn Beaumont East-Medical Ctr Area can be changed or cancelled for stays up to June 30, 2020. For more information, visit the Intercontinental Hotel Response to COVID-19 page.
Holiday Inn Beaumont East-Medical Ctr Area is located at 2095 North 11Th Street, 3 km from the center of Beaumont. Christus Hospital St. Elizabeth is the closest landmark to Holiday Inn Beaumont East-Medical Ctr Area.
Check-in time is 15:00 and check-out time is 11:00 at Holiday Inn Beaumont East-Medical Ctr Area.
Yes, Holiday Inn Beaumont East-Medical Ctr Area offers free Wi-Fi.
Yes, Holiday Inn Beaumont East-Medical Ctr Area offers free parking.
No, Holiday Inn Beaumont East-Medical Ctr Area does not offer free airport shuttle service.
Holiday Inn Beaumont East-Medical Ctr Area is 18.7 km from Beaumont Jefferson County. Holiday Inn Beaumont East-Medical Ctr Area is 87.3 km from Lake Charles.
No, pets are not allowed at Holiday Inn Beaumont East-Medical Ctr Area.
Yes, Holiday Inn Beaumont East-Medical Ctr Area has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.