General
Accessibility and suitability
Basics
Bathroom
Dining
Services and conveniences
Pool and spa
Things to do
Media and entertainment
Parking and transportation
Laundry
Bedroom
Outdoor
Workspace
Health and safety
Family friendly
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Agnes was amazing! She was so helpful and charming, truly an asset to the company! She went out of her way to help us navigate the city, make reservations for our bus and was genuinely nice! Love her! The hotel is in dire need of renovations. The furniture has a thick layer of paint and looks really tired. The bathroom tiles could use a thorough scrubbing. The TV needs updating. It was a challenge changing the language to English. Oh well, we weren’t there to watch TV 😏. Unfortunately, the spa was being renovated. I was looking forward to a massage. Not a fan of in room massage. The location is awesome! Steps to the beach, next to the Empress’s castle. Easy walk to the center of town!
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What are the hotel's unique offerings?
The hotel offers a spa with NUXE products, a lovely pitstop with a proper sauna, and a central location near the beach and town center.
Is parking available at the hotel?
Yes, the hotel has its own parking, which is useful for guests. However, some guests mentioned that the parking was under construction and had poor availability.
How is the food quality at the hotel?
The hotel offers a beautiful breakfast, good quality bed linen, and a restaurant with top-class food. However, some guests mentioned that the breakfast was not great and that the restaurant prices were a bit high.
What can guests expect from the cleanliness of the hotel?
The hotel is very clean, with spacious and comfortable rooms, and attentive housekeeping staff. However, some guests mentioned that the room and bathroom were outdated and in need of renovation.
How is the customer service at the hotel?
The hotel has excellent and helpful staff, with a special mention to the receptionist Olga. However, some guests mentioned that the staff were not the best and that they encountered delays and issues during check-in and check-out.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Parking Alternatives
Some guests found the hotel parking to be under construction or poor. It might be worth exploring nearby parking options to avoid any inconvenience.
Check for Room Heating
A few guests experienced issues with room heating during cold weather. It's advisable to ensure that the room heating is functioning properly, especially during winter stays.
Explore Nearby Dining Options
The hotel's central location makes it convenient for exploring nearby restaurants and bars. Guests appreciated the proximity to various dining establishments.
Spa Experience
Guests enjoyed the spa facilities, particularly after a day at the beach. Consider indulging in a spa session to unwind after outdoor activities.
Room Size Consideration
Some guests found the rooms to be smaller than expected, especially for family rooms. It's worth considering the room size based on individual preferences and requirements.
Parking Cost Awareness
Guests were surprised by the cost of parking. It's advisable to inquire about parking charges in advance to avoid unexpected expenses.
Breakfast Experience
While some guests praised the breakfast and staff, others found the breakfast options to be limited. It's recommended to set breakfast expectations accordingly.
Consider Room Renovations
Several guests mentioned that the hotel rooms were in need of refurbishment. It might be helpful to inquire about the room conditions before making a reservation.
Accessibility Consideration
The hotel offers increased accessibility and wheelchair-accessible facilities, catering to guests with specific needs.
Check-in/Check-out | Check in anytime after 15:30, check out anytime before 11:30 |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Grand Tonic Hotel & Spa Nuxe is located at 58 Avenue Edouard VII, 0.2 km from the center of Biarritz. Grande Plage is the closest landmark to Grand Tonic Hotel & Spa Nuxe.
Check-in time is 15:30 and check-out time is 11:30 at Grand Tonic Hotel & Spa Nuxe.
Yes, Grand Tonic Hotel & Spa Nuxe offers free Wi-Fi.
Grand Tonic Hotel & Spa Nuxe is 3.4 km from Biarritz Parme. Grand Tonic Hotel & Spa Nuxe is 22.9 km from San Sebastián.
Yes, Grand Tonic Hotel & Spa Nuxe has a pool onsite.
KAYAK scours the web for all room deals available at Grand Tonic Hotel & Spa Nuxe in Biarritz and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Tonic Hotel & Spa Nuxe and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Tonic Hotel & Spa Nuxe.
Value for money | 7.5 |
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Distance to city center | 0.2 km |
Nearest Airport | Biarritz Parme |
Distance to airport | 3.3 km |