Value for money
Distance to city center
Distance to airport
|"Great value Good location Nice staff."||(in 241 reviews)|
|"Staff were very helpful and friendly."||(in 109 reviews)|
|"Comfortable bed, clean room, friendly staff"||(in 13 reviews)|
|"Worst hotel I've ever stayed in!"||(in 162 reviews)|
|"The room smelt of death."||(in 10 reviews)|
|"Disgusting room was dirty."||(in 34 reviews)|
|central location||in 807 reviews|
|smoking room||in 738 reviews|
|room window||in 655 reviews|
|worst hotel||in 381 reviews|
|staff were friendly||in 357 reviews|
|uncomfortable bed||in 313 reviews|
|near the train station||in 214 reviews|
|wifi in the rooms||in 168 reviews|
|lift working||in 154 reviews|
|value for money||in 137 reviews|
|centre of birmingham||in 117 reviews|
|room was dirty||in 79 reviews|
|clean room||in 21 reviews|
|funny smell||in 20 reviews|
|reception area||in 17 reviews|
|single glazed||in 15 reviews|
|bed and breakfast||in 2 reviews|
|desk staff||in 2 reviews|
|spacious room||in 2 reviews|
|breakfast was excellent||in 1 review|
|good location||in 1 review|
|pool is great||in 1 review|
Worst hotel in the centre
Convenient location for Birmingham new street station but at night it doesn’t feel safe
My first room was unbearably hot with no air conditioning, fan or even a window. I then asked to be moved to another room which in turn smelled badly of cigarettes. The room was old and dirty. Wifi is only available in the lobby and reception areas. Breakfast was overpriced for what it was and I wish I’d gone to McDonalds for breakfast instead. I wouldn’t stay there again even at a low price.
Run down hotel needing major refurbishment!
Location, some charm in old fashioned style.
1 out of only 2 Elevators was out of service for the whole 3 days! Long waits. The remaining elevator at times had erratic functioning. No wifi in the room. Rooms are very old (some were being refreshed - paint only I think..), and run down
WOrst hotel ever
Dirty, unpleasant smells,
1 night stay
We stayed for one night, paid £40 so couldn't moan at that as other hotels in the city were much more. Rooms are very basic and you get what you paid for
Hotel seems to be stuck in the 70s with the decor, we had a room with no window and air con decided to turn itself off half way through the night.
Location ! Location !
But clean rooms but not dirty bed was on wooden legs !! Not quiet at all and breakfast was not great
Housekeeping did their best given what they had to work with.
No internet in rooms-barely functioning in lobby.
Near to city centre
location very good and very cheap and the staff are very helpful. The breakfast is very good.
outdated furniture's and the room we stayed not was facing closed wall and very dark
Quite noisy location
Location, the price
I stay here 3 or 4 times a month and there are always niggling complaints; 2 out of my last 3 early morning call requests didn't happen. Heating not turned on in my room until 3rd request; no iron in the ironing room (stolen!) but no offer to pop next door to Debenhams to get one. Location and price, plus a decent breakfast, save the day
great location for shopping etc and near station
no staff about at breakfast no tables cleared to sit at when one did appear they still did not seem on top of the job. lunchtime in bar was short staffed one person behind bar doing everything not enough seats.
Although it is located in the centre of Birmingham the hotelrooms were dirty and uncomfortable (old beds, bathroom below standards)
Hotel needs compleet renovation
Hotel room was tiny, also walls and carpet were dirty. funny smell in hallsway and lift. Bar staff were very rude.
the only thing good about this hotel was the guy that night on the reception he was shaking from the stress ,but we got dealy with ,and then the day after we were un happy again as my room had bee re booked to some one esle and i was sent to a yob hostel to put in polite where i had to share a lift with a skin head gross
Room was dark and dirty, matted ball of hair on window pane( which faced another room, no natural light) awful room lighting, i asked for more lights and they did nothing to help.shower had no hot water and water poured out from a crack all over the bathroom floor and the t.v did not work unless you fiddled with the exposed wires!!
the only reason i stay in this hotel is the location to workplace.This hotel needs a very huge renovation.
I have nothing good to say about the experience except that the restaurant staff were friendly. It took 300 minutes of queuing to get a key and a further three ascents / further quesuing to get into the room as the magnetic strips did not work. Arrived early to be greeted simply with "You can't check in here" - no welcome or greeting.
the most appalling service I have ever experienced in a city centre hotel, and for the price entirely unacceptable. Surly reception staff, overwhelmed by long queues and too few computers. Poor rooms small, dark, - wall paper peeling; paint rubbed off in bathroom
Excellent location - closed to all of the city's attractions, bars, clubs and shops
No car park
The hot bath/shower
The facilities are old and out of date. It is a Victorian type of hotel but the maintenance to this standard has not been effected at all. The odour and smells coming out of the rooms are horrible. There is a a need to change the beddings and sheets.
This hotel is situated in Birmingham City Centre, just a five-minute walk to Bull Ring Birmingham. It is set amongst a variety of popular eateries and is within a 10-minute walk of Birmingham New Street Railway Station.
This 3-star hotel provides a coffee bar, an express check-in and check-out feature and 24-hour room service. Staff are available 24/7 and can assist with booking tours and tickets.
The modern rooms at Britannia Hotel Birmingham New Street Station have a seating area, a bathtub and a private bathroom. All offer a telephone and heating.
Britannia Hotel Birmingham New Street Station has an on-site restaurant, perfect for those who wish to eat in. In the evening, guests can relax with a beverage in the in-house bar.
Britannia Hotel Birmingham New Street Station is surrounded by the area's well-known sightseeing attractions, including The Cube, Millennium Point and Broad Street, which are a short walk away. It is a short stroll from Birmingham Snow Hill Station, which allows easy access in and around Birmingham.
based on 11,158 reviews
Value for money
Policies vary by room type and provider.
Britannia Hotel Birmingham New Street Station is located at New Street, 0.3 km from the center of Birmingham. Bullring Shopping Centre is the closest landmark to Britannia Hotel Birmingham New Street Station.
Check-in time is 16:00 and check-out time is 10:00 at Britannia Hotel Birmingham New Street Station.
No, Britannia Hotel Birmingham New Street Station does not offer free Wi-Fi.
No, Britannia Hotel Birmingham New Street Station does not offer free parking.
No, Britannia Hotel Birmingham New Street Station does not offer free airport shuttle service.
Britannia Hotel Birmingham New Street Station is 10.7 km from Birmingham. Britannia Hotel Birmingham New Street Station is 30.8 km from Coventry Baginton.
Yes, Britannia Hotel Birmingham New Street Station is a pet-friendly hotel.
No, Britannia Hotel Birmingham New Street Station does not have a pool onsite.