Palais Royale

This place has fantastic kerb appeal and the common rooms are attractively furnished and comfortable. The hotel is now under new management and an improvement plan has been put in place to restore the hotel to its full potential, including simple things such as updating to digital, flat screen TVs. The reception staff were very helpful and friendly, providing us with the essential information for our long weekend in the Blue Mountains. We had a small problem which was quickly and satisfactorily resolved by the manager, who came across as very focussed on bringing the hotel back to standard. This is a hotel with good location, looks excellent on the outside, is comfortable inside and no longer deserves the rating applied to it under the old owner. The new owner is making a difference to his clients' experience. Keep up the good work. Room Tip: Avoiding the holiday periods and weekends, avoids the higher tariffs.