Services and conveniences
Health and safety
Accessibility and suitability
Pool and spa
Media and entertainment
Parking and transportation
Things to do
Cons:We booked with SPG membership and were told we could check in at 7am during the online booking. After a red-eye flight, we arrived at the hotel and they denied such an option was available, saying check in was at 1500 and they could try to cram us in at 1200. This was not due to a lack of rooms, as they offered us to pay for an additional night and they would check us in early. Accordingly, our group of six "took over" the lobby for a few hours, until finally, around ten, after asking us not to fall asleep in the lobby several times, they gave us one room. We were given the other two rooms are 1300, but each on a different floor. As for late check out, which was also offered to SPG members, they claimed not knowing of such things either. After complaining, the hotel staff offered a free massage therapy to one of our group, which we happy accepted. However, when we went to claim our compensation the next morning, the staff on duty said they didn't know what we were talking about and we never got the freebie. Finally, during our stay, the was a crazy black out for over half an hour. Stuck on high floors, we were without running water in the middle of showers and we only could go down to breakfast when the electricity cane back, just in time for the kitchen to close. The hotel blamed the city for this and offered zero compensation.
|Check in anytime after 15:00, check out anytime before 12:00|
|Cancellation/prepayment policies vary by room type and provider.|
Guests with existing Sheraton Bucharest Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Sheraton Bucharest Hotel for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Sheraton Bucharest Hotel is located at 5-7 Calea Dorobantilor in Sector 1, 1.6 km from the center of Bucharest. Ateneul Român is the closest landmark to Sheraton Bucharest Hotel.
Check-in time is 15:00 and check-out time is 12:00 at Sheraton Bucharest Hotel.
Yes, Sheraton Bucharest Hotel offers free Wi-Fi.
No, Sheraton Bucharest Hotel does not offer free parking.
No, Sheraton Bucharest Hotel does not offer free airport shuttle service.
Sheraton Bucharest Hotel is 6.3 km from Bucharest Baneasa.
Yes, Sheraton Bucharest Hotel is a pet-friendly hotel.
Yes, Sheraton Bucharest Hotel has a pool onsite.