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Value for money
Distance to city center
|"Staff very friendly and helpful."||(in 34 reviews)|
|"Great price, great location"||(in 11 reviews)|
|"Great value, nice set up friendly staff."||(in 19 reviews)|
|"Small room, hard bed."||(in 13 reviews)|
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Location good Room good Parking good Breakfast & service great
No restaurant poor Roon service Could be improved
First. The location of this Hotel sucks. The ads say it is 7 mins away from the city center. not true! Unless you have your own car-do not stay here. Cabs are expensive $20 one way to city. Takes 15-20 mins to reach. It is far away from the airport as well. second. They charged the tariff at a very high exchange rate almost over 0.90 (aud to usd) whereas all other hotels in Australia charged us at the rate of 0.86. Therefore, even though this hotel was "cheap" it ended up not being so. third. The reception is not 24 hrs. On Sundays it closes at 2pm so you can't even check-in. There is a bell to call someone after hours but no one really ever comes. Once we got locked out of our room at night and rang the bell. Security showed up after 2 hrs
Fourth There is no lift/elevator. We had to carry heavy luggage up 2 flights of stairs and even though reception said they would send help they didn't-at the time of check in and check out. fifth. Filled with insects mosquitoes and what not. Cheap rates mean cheap stuff but this was ridiculous. fifth: Even after complaining no one seemed to accept their mistake about anything. sixth: There was no phone in the room and no internet. Furniture was old and sheets were dirty. Poor hygiene.SEVENTH: Breakfast was supposed to be included but we had to shell out $5.50 extra to upgrade to full from continental-which was only tea and toast. What a total rip off! I do not recommend this place. There are plenty of much nicer hotels near the city center.
Receptionist extremely helpful. Location only suitable if you have a car. Breakfast excellent and included in price unlike most hotels in Australia
Difficult to find way to laundry room at night as signage confusing. Reception not open on departure.
Good service and reasonable rates.
all good, very friendly staff.
Featuring a waterfall pool, Cairns Gateway Resort is situated in Cairns and provides comfortable accommodation. It also features a tour desk, a garden and a children's play area.
There are 26 rooms at Cairns Gateway, each providing all the essentials to ensure a comfortable stay.
Cairns Gateway Resort features a convenient on-site café. In the evening, guests can relax with a drink in the bar.
Cairns Airport is under a 20-minute drive from the resort. The Reef Hotel Casino, Cairns Central and Kuranda Scenic Railway are an easy car ride away.
based on 190 reviews
Value for money
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Most Popular Landmarks
- Cazaly's Stadium 3.6 km
- Barlow Park 4.8 km
- Cairns Civic Theatre 5 km
- Cairns Central Shopping Centre 5.6 km
- Cairns Historical Society Museum 5.8 km
- Reef Hotel Casino 6.1 km