Great breakfast buffet, good wifi, balcony overlooking sea, clean pool
5 stars
Shangri-La The Marina, Cairns
Photos of Shangri-La The Marina, Cairns
Overview
Shangri-La The Marina Cairns provides elegant accommodation in Cairns and is a stone's throw from Reef Fleet Terminal. It features free Wi-Fi, a fitness centre and an outdoor pool, and is within walking distance of The Reef Hotel Casino.
There are a range of amenities on offer to guests of the hotel, such as a coffee bar, a ballroom and a rooftop terrace. Multilingual staff are available assist with reservations or dining recommendations, and an express check-in/check-out facility is offered for convenience.
Shangri-La The Marina Cairns features 32 air conditioned rooms equipped with all the essentials to ensure an enjoyable stay. Each have a sitting area and a variety of entertainment options, such as movies-on-demand and a flat-screen TV. A private balcony, a mini bar and a pillow menu are also included.
Guests can enjoy a meal at the in-house bar & grill or take advantage of the on-site barbecue facilities. A wide choice of cafés and restaurants can also be found nearby.
The hotel is conveniently situated for sightseeing in the city, with Esplanade Lagoon a short stroll away. Guests can also visit Cairns Convention Centre and Cairns Central.
Latest deals for Shangri-La The Marina, Cairns
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Shangri-La The Marina, Cairns
- Snorkeling
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
- Business center
Dining
- Wine glasses
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
General
- Executive lounge access
- Garden view
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Mountain view
- Pool view
- Storage available
- Quiet street view
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Things to do
- Gift shop
- Eco tourism
- Bicycle rental
- Casino
- Fishing
- Diving
- Snorkeling
- Beauty salon
- Horse riding
- Table tennis
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
- Smartphone dock
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Pool
- Outdoor pool
- Pool towels
- Rooftop pool
- Pool bar
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Shangri-La The Marina, Cairns
8.5
Very good
3027 verified ratings
Wonderful
1688
Very good
545
Good
397
Okay
159
Fair
119
Mediocre
55
Poor
64
Summary of reviews
Guests say
The hotel has received mixed reviews from guests. Many were disappointed with the cleanliness of the rooms, as there were reports of unclean towels and overall lack of upkeep, leading to negative sentiments about hygiene. However, guests praised the staff for their excellent service, describing them as professional and friendly. The hotel's location was also highlighted positively, with easy access to local attractions and amenities.AI-Generated from customer reviews
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Score by provider
8.5 out of 10
28 reviews
All reviews
Pros (+) Amazing location walking distance from the harbor with many shops and restaurants within the same complex. Luxurious and modern rooms without feeling pretentious.
Cons (-) Breakfast service was $20 and most of the buffet choices were unappetizing; the omelettes and French toast prepared on request by the chef were pretty good but overall there are likely better options around Cairns. The pool was really nice but closed unusually at 8pm.
Pros (+) We wanted to be able to relax and unwind at our first destination in Australia, this was definitely the place, the pool was very relaxing and the sunrise on the marina side was breathtaking. They had our room ready and allowed us to check in early. They also had complementary champagne and chocolates upon arrival. They also upgraded our room to a higher level so we had a better view of the bay. Th...
Cons (-) pool furniture showed some signs of wear.
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Pros (+) Very disappointing hotel more like 2 stars. Very old not Kleenex bad service. Value for money zero. Don't stay here!!!!!
Pros (+) Friendly and helpful staff. Close to pier, shopping, restaurants, and anything you would need really. Nice clean rooms. Large bathroom. Beautiful pool.
Cons (-) Wifi reception was poor in the rooms.
Cons (-) During our stay the towel was not very clean coz I saw three times the hair in the towel.
Location
Pierpoint Road Po Box 7170, Cairns, QLD 4870
What's nearby
- Esplanade Lagoon238 m
- Cairns Regional Gallery322 m
- Cairns Rainforest Dome328 m
- Reef Hotel Casino0.4 km
- Cairns Esplanade0.6 km
- Center of Contemporary Arts0.6 km
- Cairns Historical Society Museum0.7 km
- Cairns Central Shopping Centre1 km
- Cairns Civic Theatre1.5 km
- Barlow Park1.8 km
- Cazaly's Stadium3.7 km
- Flecker Botanic Gardens4.1 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Shangri-La The Marina, Cairns
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Value for money | 8.2 |
|---|---|
Distance to city center | 0.8 km |
Nearest Airport | Cairns |
Distance to airport | 4.7 km |