4 stars
The Malcolm Hotel
Photos of The Malcolm Hotel
Overview
Malcolm Hotel by CLIQUE is a luxury hotel situated in a popular tourist area, just 10 minutes' walk to the Canmore Museum And Geoscience Centre. It provides a Jacuzzi, an outdoor pool and complimentary Wi-Fi.
Rooms at the hotel feature refrigerators and hair dryers.
Malcolm Hotel by CLIQUE's in-house restaurant is a convenient option for those wishing to dine in. Guests can also opt to dine out in one of the surrounding restaurants.
Set amongst the natural beauty of Canadian Rocky Mountain Parks World Heritage Site, the hotel offers a variety of outdoor activities, including hiking and canoeing. The helpful staff at the tour desk are available to book and organise activities in Canmore.
Latest deals for The Malcolm Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at The Malcolm Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Ski pass vendor
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Dining
- Wine glasses
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Things to do
- Gift shop
- Eco tourism
- Board games/puzzles
- Game room
- Golf
- Canoeing
- Cycling
- Skiing
- Horse riding
- Pool table
- Hiking
- Ice skating
General
- Window
- Mountain view
- Pool view
- Storage available
- Quiet street view
- River view
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Carpeted
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Rooftop pool
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Outdoor
- Outdoor dining area
- Outdoor furniture
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Kids meals
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of The Malcolm Hotel
8.9
Very good
729 verified ratings
Wonderful
502
Very good
121
Good
56
Okay
16
Fair
16
Mediocre
2
Poor
16
Guests say
The reviews highlight a significant disparity between the hotel's appealing amenities and its disappointing service. Guests appreciated the beautiful architecture, modern facilities, and fantastic outdoor hot tubs, especially for the cold climate. However, many noted severe issues with the staff's professionalism, such as lack of friendliness and competence in basic tasks like managing reservations and guest requests. Cleanliness was also a major concern, with comments about unclean areas, particularly in shared facilities. Overall, while certain aspects of the hotel, like location and amenities, received praise, the persistent service problems detracted significantly from guests' experiences.AI-Generated from customer reviews
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Score by provider
8.9 out of 10
580 reviews
9.8 out of 10
9 reviews
9.9 out of 10
3 reviews
The Malcolm was fantastic! Awesome location, excellent staff, rooftop hot tub, everything was great! We did not try the restaurant, so I can't speak to that, but everything we experienced was amazing! Would definitely come back to!
Pros (+) Hotel is new, modern, and very clean. Pool and hot tub looked great but didn’t go in them as they were too busy the night we were going to go in.
Cons (-) The rooms were a little small. Would have been nice to have a small sitting area with a few chairs.
Pros (+) Beautiful hotel and rooms, the provided house coats were amazing and the view from the outdoor pool was amazing.
Cons (-) Room temperature control was broken and the room heated to 29 degrees Celsius overnight. Maintenance took a few hours to fix.
Location
321 Spring Creek Drive, Canmore, AB T1W 0K3
What's nearby
- Elevation Place218 m
- Cornerstone Theatre0.7 km
- Canmore Museum and Geoscience Centre0.7 km
- Canmore Golf and Curling Club1.9 km
- Cross Zee Ranch2.1 km
- Silvertip Golf Course2.1 km
- Canmore Caverns2.4 km
- Canmore Nordic Centre Provincial Park2.4 km
- Grassi Lakes4.2 km
- Ha Ling Peak4.3 km
- Mount Lady Macdonald4.9 km
- Stewart Creek Golf Club5.2 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Malcolm Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price