|"Great service and spacious rooms"||(in 25 reviews)|
|"Great service and spacious rooms"||(in 97 reviews)|
|""It's quiet, comfortable staff is friendly""||(in 88 reviews)|
|"Old furniture and chairs with mold"||(in 4 reviews)|
|""Old and outdated,bad service at reception""||(in 15 reviews)|
|"Don't recommend you stay at this hotel"||(in 2 reviews)|
|friendly staff||in 244 reviews|
|spacious room||in 234 reviews|
|breakfast was good||in 154 reviews|
|room service||in 74 reviews|
|central location||in 67 reviews|
|great service||in 63 reviews|
|food was excellent||in 59 reviews|
|single beds||in 52 reviews|
|mountain view||in 40 reviews|
|shuttle service||in 30 reviews|
|waterfront||in 19 reviews|
|tv channels are limited||in 12 reviews|
|cockroaches in the room||in 9 reviews|
|cape town||in 8 reviews|
|rooms are very old||in 8 reviews|
|stay at the hotel||in 6 reviews|
|old furniture||in 5 reviews|
|first aid||in 3 reviews|
Nice sized family room
Whilst the staff were friendly and wanted to help and it seems they are doing maintenance and some upgrades, we found the hotel to be tired looking and not very clean. Our bedroom floor was very dirty and even after advising Housekeeping nothing was done about it. The shower drain was blocked, the hot water takes about 15 minutes to arrive in the shower and the balcony door was broken and very difficult to open. We tried having dinner in the restaurant but the menu is extremely limited and ended up eating out each night. Breakfast is reasonable but nothing exciting. We put laundry in on one day and lost a shirt, this was reported to management but nothing was done about it and we were still charged over R400.00 for the laundry and the privilege of them loosing our shirt. Their only reaction was to come to our room and give us a letter telling us not to leave valuables in our room. We are not sure how this relates to them loosing our shirt in their laundry....... There is parking in front of the hotel but it is on street parking public parking with no security so it is not very secure. We were accosted on two occasions by homeless people begging for money as we were locking up our car. WiFi is very poor. We eventually booked out one night early as it was not pleasant being there. We were not offered a discount or rebate for that night even though we had paid upfront for the stay but we were just happy to leave. I would certainly not recommend the hotel to anyone.
With a stay at Capetonian Hotel in Cape Town (Cape Town City Centre), you'll be a 1-minute drive from Long Street and 6 minutes from Two Oceans Aquarium. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.
based on 1,057 reviews
Policies vary by room type and provider.
Capetonian Hotel is located at Pier Square, Heerengracht in Cape Town City Centre, 1.9 km from the center of Cape Town. Greenmarket Square is the closest landmark to Capetonian Hotel.
Check-in time is 14:00 and check-out time is 11:00 at Capetonian Hotel.
Yes, Capetonian Hotel offers free Wi-Fi.
Yes, Capetonian Hotel offers free parking.
No, Capetonian Hotel does not offer free airport shuttle service.
Capetonian Hotel is 17.5 km from Cape Town Intl.
No, Capetonian Hotel does not have a pool onsite.