Best Western Le Donjon
2 Rue Du Comte Roger, 11000 Carcassonne, Aude, France
+33 4 68 11 23 00
Cheapest
rate per night
8.4
Excellent
based on 1,894 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Agoda.com | ₪253 |
| Hotels.com | ₪271 |
| Zenhotels.com | ₪280 |
Good to know
Value for money |
8.0 |
|---|---|
Distance to city center |
1.2 km |
Location rating |
9.6 |
Nearest Airport |
Toulouse Blagnac |
Distance to airport |
93.4 km |
Rooms
Double Rooms
₪280+
Bed type
Provider
Total stay + taxes & fees
Unknown
₪280
Unknown
₪306
Unknown
₪401
Classic Rooms
₪255+
Bed type
Provider
Total stay + taxes & fees
Unknown
₪255
Queen bed
₪271
Unknown
₪307
Unknown
₪336
Queen bed
₪337
Unknown
₪346
Unknown
₪366
Superior Rooms
₪420+
Bed type
Provider
Total stay + taxes & fees
Unknown
₪420
Unknown
₪516
Unknown
₪667
Standard Rooms
₪291+
Bed type
Provider
Total stay + taxes & fees
Unknown
₪291
Unknown
₪325
Unknown
₪405
Queen Rooms
₪340+
Bed type
Provider
Total stay + taxes & fees
Unknown
₪340
Reviews
Pros
| "Perfect location and brilliant staff." | (in 176 reviews) |
|---|---|
| "Friendly helpful staff Great location." | (in 143 reviews) |
| "Superb location, helpful staff, excellent room." | (in 105 reviews) |
Cons
| "Our room was bitterly cold." | (in 53 reviews) |
|---|---|
| "Plus no cars allowed!" | (in 36 reviews) |
| "This is NOT a 4* hotel!" | (in 67 reviews) |
Traveler rating
435
151
32
10
0
Time of year
Traveler type
Show reviews that mention
+
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GoodDec 20106.7
The location of the hotel, being inside the Cité walls, is excellent, though somewhat difficult to find!
We were given rooms in building away from the main building. We were not advised of this before our arrival, and were somewhat disappointed. The huge beam going across the floor in room 16 made visits to the toilet resemble an obstacle course!!!
-
OkayDec 20105.7
My husband and I found the stay at the Best Western Le Donjon to be a very acceptable experience.
-
OkayNov 20105.7
Excellent location. Staff helpful with contacting doctor when medical problem arose.
Breakfast rate was high and I feel should have been incorporated in room rate. Breakfast was average. Accessing the hotel at night proved difficult on one night as we waited outside for about 15 minutes.
-
GoodNov 20107.0
The convenience of its location
nothing
-
GoodNov 20106.7
A pleasant and comfortable hotel although the annex was a little dated in some rooms. The location in La Citie (Carcassonne) could not be more central. A great place to stay for a weekend break
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About
Overview
Located right in the heart of Carcassonne’s medieval citadel, the hotel’s 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each client’s needs and comfort. The Best Western Plus Hotel Le Donjon is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service. Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.
bestwestern.com
Features
8.4 Excellent
based on 1,894 reviews
8.7
Cleanliness
8.5
Comfort
7.3
Facilities
9.6
Location
Check in |
16:00 |
Check out |
12:00 |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Free Wi-Fi
Babysitting or child care
Electric kettle
Business center
Wake-up service
Pets allowed on request. Charges may apply.
Wi-Fi available in all areas
Daily housekeeping
Terrace/Patio
Increased accessibility
Fax/photocopying
Family rooms
Linens
Towels
Safety deposit box
Cribs available
Fire extinguisher
Gift shop
Seating area
Laundry facilities
Elevator
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Shampoo
Garden view
Room service
Smoke alarms
Heating
Tour desk
Physical distancing in dining areas
Physical distancing rules
Adapter
First-aid kit
Socket near the bed
Sofa
Key card access
Sofa bed
No smoking
Soundproof rooms
Soundproofing
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Express check out
Parking
Body soap
Hairdryer
Bottle of water
Breakfast in the room
Screens or physical barriers placed between staff and guests in appropriate areas
Telephone
Use of cleaning chemicals that are effective against coronavirus
Cable or satellite TV
Carpeted
24-hour security
Air-conditioned
Newspapers
Non-feather pillow
Toilet
Guest accommodation is disinfected between stays
Toilet paper
Guest accommodation sealed after cleaning
Children's television networks
All plates, cutlery, glasses and other tableware have been sanitized
Safe
Airport shuttle
Clothes rack
Trash cans
Coffee machine
Guests can opt-out of accommodation cleaning service
Internet (surcharge)
TV
Staff follow all safety protocols as directed by local authorities
Desk
Private bathroom
Garden
Wardrobe or closet
24hr front desk
Storage available
Private parking
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Photos
All Photos
01 of 35
Reviews about Best Western Le Donjon
“We have stayed at Le Donjon several times and always enjoy our visits. We were very impressed with Covid precautions and all staff were very helpful and pleasant. Looking forward to our next visit.”
“Location was excellent. Breakfast was very good. Room was very good”
“Staff were excellent”
“Located within the old cité, with an efficient shuttle service to get you and your luggage from the distant parking area to the hotel and back.”
“The location within the citadel is amazing, the accommodation excellent, and in keeping with environment/surroundings. A wonderful base to spend a few days exploring this historic site and enjoying just a few of the cafes, bars and restaurants available. Plus no cars allowed!!”
Location
Most Popular Landmarks
- Museum of Chivalry Arms and Archery 33 m
- Aude Gate 36 m
- Medieval City 59 m
- Cité de Carcassonne 63 m
- Château Comtal 80 m
- Hat Museum 85 m
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