Value for money
Distance to city center
|Carlsbad Karlovy Vary|
Distance to airport
Absolutely nothing, even the food at breakfast is cold. Exterior of this hotel is the only thing that deserves the four stars. Once you step inside you meet the incompetent staff that completely ignored requiremnts requested in our booking. To further show their disrespect to the guests they demand full payment for entire stay in cash or they insist to block the same amount on your credit card. Then they informed us that room they selected for us is being cleaned and we should wait until 2 pm. When we finaly checked in we fined the room furniture full of dust and had to call for cleaning service to complete the job. Also in our room we had a note, which informed us that the next day the heat and hot water provider would do repairs and
hot water and heat will not be available for the whole next day. On our request to speak to somebody in charge reception staff informed as that Lady Director is on holiday and she didn't leave anybody in charge to direct the hotel. There are so many problems in this hotel that in my opinion Lady Director shouldn't take holiday for sometime and start thinking how to make this place customer friendly with competent staff and stop insulting customers with prepayments, which must be some custom that survived from communist time era. At this time our recommendation is: Avoid this place at any cost.
The location is perfect. You can walk to the centre and you can enjoy the nature and wonderful park just near the hotel . The staff is very nice and helpful. The rooms are spacious.We would like to return to Parkhotel Richmond!
The only thing we would like to notice is that the curtain in the bathroom is missing .
Nice hotel with beautiful surrandings, but mostly for older couples.
The peaceful location, good all round quality and generally a very relaxing few days break - recommended
Lack of coffe making facility in room especailly as the bar closed at 10.00pm although this did mean peacful nights - no noisy intoxicated guests.
I enjoyed the comfort that the hotel had to offer. The pool was great and the staff was friendly.
There was no Internet access in the rooms and there was no pay television to order movies.
The location was perfect! The fact that the hotel is not situated in the centre of Karlovy Vary, was ideal. We enjoyed the nature of Karlovy Vary and the numerous possibilities of various travels around the city.
Personel. They must learn English!!! And they must be a llitle bit more caring, friendly and warm. (OK! They were polite enough, though)
The garden and the river surrouding the hotel is nice, I think it will be even better in the summer time.
Room 326 is not very quiet, when people walking in the next door or upstairs the television and closet are shaking with noise.
the garden is vey good and the appearance of the hotel is very grand
The lift is teribly slow and the corridor is not grand. The lobby is not fabulous
dinner is served really early in the hotel. great for the spa client but a hotel closer to the city center for walking would have suited our vacation plans better.
With a stay at Parkhotel Richmond in Karlovy Vary, you'll be on a river, just a 1-minute walk from Bohemia and 6 minutes by foot from Slavkovsky Forest Nature Reserve. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
based on 280 reviews
Value for money
Policies vary by room type and provider.
Parkhotel Richmond is located at Slovenska 567-3, 2.2 km from the center of Carlsbad. Mary Magdalene Church is the closest landmark to Parkhotel Richmond.
Check-in time is 14:00 and check-out time is 12:00 at Parkhotel Richmond.
Yes, Parkhotel Richmond offers free Wi-Fi.
No, Parkhotel Richmond does not offer free parking.
No, Parkhotel Richmond does not offer free airport shuttle service.
Parkhotel Richmond is 2.3 km from Carlsbad Karlovy Vary. Parkhotel Richmond is 98.5 km from Václav Havel Prague.
Yes, Parkhotel Richmond is a pet-friendly hotel.
Yes, Parkhotel Richmond has a pool onsite.