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|"Breakfast very good !"||(in 27 reviews)|
|"good location and helpful staff."||(in 21 reviews)|
|"Quite place, nice helpful staff."||(in 26 reviews)|
|"Bathroom had a smell of drains."||(in 3 reviews)|
|"The hotel is very shabby: dirty carpets, peeling wallpaper, unreliable lifts."||(in 4 reviews)|
|"Not the hotel’s fault but irritating."||(in 14 reviews)|
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Nice big room with all amenities.
Didnt have view of mount Etna as promised and didnt have tea/coffee making facilities.
These are all things i didn't like about the hotel: Impatient front desk staff but that may be because they were short of staff and the long queues. for a hotel claiming to be 5 star looked a bit tired. Bedroom wall lights nearly coming off the wall. Some desk lamps not working. Wall paper peeling away from the bathroom wall. The room phone did not work. Only one computer with small screen to access internet - for a fee and this took 10 -15 minutes to connect.
no hot water in the morning
excelent room & breakfast.
not much information readily available on tours etc, had to ask at reception.
i like the design of the hotel. its my type 100 %. the rooms are very nicee...beautiful andd clean and i found a lot of people smiling and help you alot. the breakfast was very good excelent service and everything clear in the kitchen there is nothign i can say negative and sure im coming again next time
1 thing i don't like.. aspecially in the night i found... i got there about 3 am in the morning and i found a man and asked me if i was a resident there and he didnt belived me and had to check in the computer ..
Located in Piazza Verga, in the heart of Catania, the prestigious Mercure Catania Excelsior is ideal for both leisure and business travelers. Built in 1953 and newly renovated in 2001, it has 176 rooms, including 12 Grand Suites. Its conference room, banquet room, 7 meeting rooms, restaurant with garden, American Bar and Fitness center make it the ideal solution for business and international meetings.
based on 569 reviews
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Most Popular Landmarks
- Giardino Bellini 0.8 km
- Orto Botanico 0.9 km
- Roman Amphitheatre 1 km
- Church of the Badia di Sant'Agata 1.3 km
- Palazzo Biscari 1.3 km
- Cattedrale di Sant'Agata 1.3 km