Charleston Marriott

rooms were clean, hotel was clean and updated. Covid policies in effect like others state, sanitizer, masks, etc.

Im a Gold Tier Member, since there are no clubs, breakfast should have been given to me. If not breakfast, coffee since there are no makers in the room. Our first room no hot water. There was no compensation for my troubles of moving rooms, they did not offer anything except a lame apology. In fact, they did not suggest "room move" when told that there was no hot water, instead, they wanted to send an engineer, this was when we were turning in for the night I had to ask them for a rom change - inconvenient, since we had already unpacked. They should have immediately suggested a room move since the hotel was not at capacity.

The location was great. Easily got to downtown and the beach and tons of good restaurants. The hotel was clean and staff were nice.

The hotel has not redone the bathrooms and that was kind of a deal breaker for us returning. It was very difficult getting our kids bathed with no tub. There are only showers and no step inside so it's impossible to shave your legs. There were also a lot of young adults when we were there so we had to call the front desk several times to complain about noise. Our kids were woken up at 2:30 in the morning by drunk kids outside our door. Also the hotel painted outside our room and our room wreaked of paint the last night we were there.