|"Staff was very friendly and helpful!"||(in 64 reviews)|
|"Clean rooms and super awesome staff"||(in 58 reviews)|
|"Excellent breakfast.Staff friendly.Enjoyed having separate living room.Comfortable beds"||(in 6 reviews)|
|"Furniture was in bad shape."||(in 7 reviews)|
|"Did not use indoor pool"||(in 17 reviews)|
|"The room was very dirty."||(in 63 reviews)|
|room was very dirty||in 181 reviews|
|breakfast was good||in 141 reviews|
|staff was friendly||in 133 reviews|
|indoor pool||in 83 reviews|
|front desk||in 69 reviews|
|full size||in 45 reviews|
|shower curtain||in 40 reviews|
|towels in our room||in 37 reviews|
|hot water||in 24 reviews|
|bed was comfortable||in 21 reviews|
|living room||in 20 reviews|
|first night||in 14 reviews|
|credit card||in 13 reviews|
|downtown charleston||in 13 reviews|
|room was clean||in 12 reviews|
|bathroom was dirty||in 10 reviews|
|vending machines||in 10 reviews|
|cigaret burns||in 4 reviews|
Family Weekend Getaway
I absolutely loved the fact that the manager on duty, at time of check in, immediately did what was necessary to allow my family and I to check in early because my Mother has breathing problems. The manager did not harass me or go out of his way to be difficult. He was very pleasant and respectful to my family and I.
The only thing I did not like is that the hotel staff did not verbally make me aware of a $50 incidental fee. Paying the fee, and eventually having it returned to me, was not the problem. Not verbally being told that I would incur this charge was the problem. Had my financial situation been different, this unknown charge may have caused me some major inconvenience. I am considering this to be an extremely minor issue, that can be easily adjusted for future purposes, because of how fantastic my overall stay was.
Front desk friendly
Shower was not clean as had hairs. I showered after a long day and it was late so I didn't want to call the front desk. I thought it's only one night and then we're out to drive to Savannah.
Location and price were good.
Cleanliness could have been better. Towels were very small.
charge twice and higher rate then the hotel.
Don't stay here.
We were suppose to check in at 3 p.m., arrived at 2:30 p.m., they said come back at 3, no problem. Got back to the hotel at 4:30 p.m. and our room still was not ready. The housekeeper went room to room to find us a clean one. The one they ended up putting us in had a not so great smell. The housekeeper said that someone was there for over a month with a cat and they could NOT get the smell out. Next day, housekeeping never showed up with clean towels, etc. We mentioned it to the front desk and they didn't seem concerned in the least. They did however ask if we would care for clean towels. The following day there were 3 bags of what I think was trash outside the elevator door along with a dirty mop. The next morning the same bags and mop were still in the same place. I would NOT recommend this hotel to ANYONE. Terrible.
It was very clean, comfortable, friendly atmosphere. It was a great stay for me and my kids..I've
I've left an item of clothing and can't seem to find it..always wanted to make my stay a little longer but the rates doubled..
Everything was great- the staff was very friendly, the whole hotel was clean, and the breakfast was nice.
Staff was progressional and nice. Amenities were good. Full sized fridge.
Bed comfort was horrible. Cleanliness was not good in general but especially in bathroom. Room smelled like cat pee. Outdated room in need of visible repairs.
The living area, so our entire group could sit and talk. The microwave and refrigerator. Comfortable beds.
The air conditioner did not work in one of the 2 rooms we booked. They couldn't move us to a different room the first night, but did the second night. We had to go out and buy fans to be able to sleep. They said they couldn't refund anything because I booked through a third party. I feel like we should get some compensation.
When you travel, you go out of your way to make the most of your experiences. At West Ashely Suites, we get it, that is why we provide affordable elevated essentials in an unbeatable location for a sharper, more connected stay. Nearby attractions include the Citadel Mall, South Carolina Aquarium, North Charleston Coliseum and Performing Arts Center, Tanger Outlets Charleston and the Fort Sumter National Monument. As our guest, you can keep connected with free WiFi, jumpstart the day with a better-for-you breakfast and keep up with work commitments in the business center. Stay fit in the exercise room and indoor heated pool or celebrate a special occasion using our event space. Extra amenities include friendly reception, free coffee and complimentary parking.
based on 515 reviews
Policies vary by room type and provider.
West Ashley Suites is located at 2455 Savannah Highway, 11.3 km from the center of Charleston. Drayton Hall is the closest landmark to West Ashley Suites.
Check-in time is 15:00 and check-out time is 11:00 at West Ashley Suites.
Yes, West Ashley Suites offers free Wi-Fi.
Yes, West Ashley Suites offers free parking.
No, West Ashley Suites does not offer free airport shuttle service.
West Ashley Suites is 11.3 km from Charleston. West Ashley Suites is 87.7 km from Hilton Head Island.
Yes, West Ashley Suites has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.