Friendly breakfast staff good selection and great service Afternoon evening desk staff was surly and not helpful. Staff in more helpful
2 stars
Sleep Inn Airport - Billy Graham Parkway
Photos of Sleep Inn Airport - Billy Graham Parkway
Overview
Dream better at the upgraded pet-friendly Sleep Inn Airport-Billy Graham Parkway hotel in Charlotte, NC. We are near the Charlotte Douglas International Airport, which we provide free transportation to and from, Billy Graham Library, Bank of America Stadium and the Carowinds Theme Park. Additional amenities include free WiFi, free ample parking, free hot breakfast, a fitness center and an outdoor pool. Your guest room is a simply stylish sanctuary that lets you unwind and sleep soundly. It features a refrigerator, microwave, coffee maker, hair dryer and an iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Latest deals for Sleep Inn Airport - Billy Graham Parkway
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Sleep Inn Airport - Billy Graham Parkway
- Outdoor pool
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
Dining
- Restaurant
- Bar/Lounge
- Minibar
- Refrigerator
- Shared kitchen
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Services and conveniences
- ATM on-site
- Business center
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Pool
- Indoor pool
- Outdoor pool
Bathroom
- Hairdryer
Outdoor
- Garden
Things to do
- Golf
General
- Storage available
Family friendly
- Complimentary breakfast
Reviews of Sleep Inn Airport - Billy Graham Parkway
7.2
Good
1014 verified ratings
Wonderful
359
Very good
154
Good
167
Okay
71
Fair
77
Mediocre
42
Poor
144
Summary of reviews
Guests say
Guests generally appreciated the location of the hotel being close to the airport and highlighted the friendly and helpful service provided by the staff. Many mentioned the comfort of the beds and the decent value for the price. However, several complaints focused on cleanliness issues, maintenance problems (like broken toilets and damaged furniture), and inadequate amenities, such as a non-functional TV and a closed pool. While some enjoyed a comfortable stay, others faced significant disappointments that may affect their likelihood of returning.AI-Generated from customer reviews
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7.5 out of 10
684 reviews
6.3 out of 10
152 reviews
6.7 out of 10
26 reviews
7.4 out of 10
6 reviews
All reviews
Pros (+) The people working there including the front desk, shuttle drivers, and breakfast attendant were very friendly and helpful.
Pros (+) The shuttle was good
Cons (-) Well it is in a very run down part of Charlotte there was an hr long helicopter police chase outside the hotel and several you ladies that appeared to be working not just there to sleep who frequently were outside smoking. Just overall a very rundown hotel no bath tub just a shower! Not kids programming on the tv.
Pros (+) Good decor, breakfast was great, beds were comfortable and the shower was amazing. They had fresh lemonade at the check in 24/7. Coffee and Tea were always available as well.
Cons (-) Pool was closed on Memorial Day weekend?!? No mention of it was given to me and it was one of the main reasons I chose the hotel.
Pros (+) Proximity to airport Room was clean, with the exception of some random objects (springs, screws) Desk staff were friendly, polite, and competent
Cons (-) The room was tiny and loud, pillows were small and lumpy, air system wouldn't stay on to provide white noise. Hospitality staff walked into the room at 9 am while I was in the shower. All things considered, the room was overpriced.
Pros (+) I loved the cleanliness of the hotel! Beds were very comfortable and clean. The hotel is only about a 10 minute drive to downtown Charlotte, and there are plenty of good restaurants to choose from withing driving distance. We were a group of women, and I felt very safe in this area. Also, I had two separate reservations for a two night stay. We were supposed to check- out, then check back in to sw...
Cons (-) I called for extra towels and I was greeted with an irritated voice that said "hello!" You would have thought I was calling her house in the middle of the night playing phone tag! She said she would bring some, but after about 20 minutes of waiting, still no towels. No big deal. We left, went to dinner, and before returning to our room, stopped by the front desk where the kind gentleman asked "how...
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Location
701 Yorkmount Rd, Charlotte, NC 28217
What's nearby
- Billy Graham Library1.9 km
- Freedom Park4.9 km
- Carolinas Aviation Museum5.6 km
- Bank of America Stadium6.2 km
- The Harvey B. Gantt Center for African-American Arts + Culture6.3 km
- NASCAR Hall of Fame6.5 km
- Bechtler Museum of Modern Art6.5 km
- SouthPark Mall6.5 km
- Spectrum Center7 km
- North Carolina Blumenthal Performing Arts Center7 km
- Mint Museum RANDOLPH7.4 km
- Discovery Place7.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Sleep Inn Airport - Billy Graham Parkway
Price per night. Prices are not fixed and may vary with time.
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Value for money | 7.0 |
|---|---|
Distance to city center | 6.9 km |
Nearest Airport | Charlotte Douglas |
Distance to airport | 6.5 km |