2 stars

University Hotel & Suites

3614 Euclid Avenue, Cleveland, OH 44115, United States
Cleveland, OH
See location+1 216 361 8969
4.4
Mediocre
based on 395 reviews
395 reviews
Provider
Provider for University Hotel & Suites
Provider for University Hotel & Suites
Provider for University Hotel & Suites

Overview

Rooms Make yourself at home in one of the 161 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones with free local calls, and housekeeping is provided daily. Amenities Make use of convenient amenities such as complimentary wireless Internet access, an arcade/game room, and a television in a common area. Business}, Other Amenities Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite. Property Location With a stay at University Hotel & Suites in Cleveland, you'll be within a 10-minute walk of Children's Museum of Cleveland and Agora Theater & Ballroom. This hotel is 0.7 mi (1.2 km) from Cleveland State University and 1.6 mi (2.5 km) from Progressive Field. Renovations This property is closed from September 17 2021 to December 31 2023 (dates subject to change). Optional Charges Pet fee: USD 25 per pet, per day Service animals are exempt from fees Rollaway bed fee: USD 17.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 4:00 PM Checkin end at 2:00 AM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No cribs (infant beds) available Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 48 hours Property confirms they are implementing guest safety measures Contactless check-out is available Professional property host/manager
4.4
Mediocre rating
Based on 395 verified guest reviews

Latest deals for University Hotel & Suites

Fri 19.09
Sat 20.09

Amenities at University Hotel & Suites

  • Free Wi-Fi
  • Free parking
  • Laundry facilities
  • Hairdryer
  • ATM on-site
  • 24hr front desk
  • Microwave
  • Refrigerator
  • Air-conditioned
  • Elevator

Dining

  • Microwave
  • Refrigerator

Services and conveniences

  • ATM on-site
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Air-conditioned

Parking and transportation

  • Free parking

Accessibility and suitability

  • Elevator

Bathroom

  • Hairdryer

Laundry

  • Laundry facilities

General

  • Storage available

Reviews of University Hotel & Suites

4.4
Mediocre
395 verified ratings
Wonderful
16
Very good
14
Good
36
Okay
47
Fair
59
Mediocre
52
Poor
171

Summary of reviews

Guests say
Guests overwhelmingly reported negative experiences, highlighting severe cleanliness issues, rude service, and a generally unsafe atmosphere. Many mentioned pests, broken facilities, and a lack of assistance from staff, leading to a very disappointing stay overall.
AI-Generated from customer reviews
Atmosphere1 out of 10
Service0.5 out of 10
Cleanliness0 out of 10
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All reviews

2.2
Poor
Karen D., Sept 2020
Pros (+) Nothing
Cons (-) Had to carry the iron and ironing board up to my room w no assistance. Lazy staff!
6.8
Okay
Anonymous, Dec 2016
Pros (+) The staff was spectacular and the beds were super comfortable.
Cons (-) There was hair matted in the hair dryer and the lights next to the bed did not work. There was something spilled down the from of the cabinets.
2.0
Poor
Anonymous, Jul 2016
Cons (-) No outlets in the rooms, dirty sheets Filthy dirty and outdated with a staff that doesn't communicate and is very unprofessional. However, the bar/restaurant that is connected to the hotel is awesome and the staff there was very friendly and accommodating.
5.1
Fair
Anonymous, Feb 2016
Pros (+) I really liked that they had free parking and a fairy good breakfast.
Cons (-) The building is very old and not so much clean. Also the air conditioner wasn't working really well in my room. I didn't like that they haven't had checked the room they were going to give to me because it was not cleaned and I had to change it with a room that was a bit worse furniture wise.
4.5
Mediocre
Anonymous, Nov 2015
Cons (-) Shower did not work, hotel did not smell good
2.5
Poor
Anonymous, Sept 2015
Cons (-) kind of scary

Location

3614 Euclid Avenue, Cleveland, OH 44115

What's nearby

  • Agora Theatre and Ballroom0.7 km
  • Playhouse Square Centre1.6 km
  • St. Peter Church1.6 km
  • League Park1.8 km
  • Progressive Field2.1 km
  • Quicken Loans Arena2.3 km
  • Cleveland Mall2.6 km
  • Public Square2.7 km
  • Terminal Tower2.7 km
  • Steamship William G. Mather Maritime Museum2.8 km
  • Rock and Roll Hall of Fame2.8 km
  • FirstEnergy Stadium3.1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at University Hotel & Suites

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at University Hotel & Suites

  • Where is University Hotel & Suites located?

    University Hotel & Suites is located at 3614 Euclid Avenue in Central, 2.7 km from the center of Cleveland. Agora Theatre and Ballroom is the closest landmark to University Hotel & Suites.

  • When is check-in time and check-out time at University Hotel & Suites?

    Check-in time is 16:00 and check-out time is 11:00 at University Hotel & Suites.

  • Does University Hotel & Suites offer free Wi-Fi?

    Yes, University Hotel & Suites offers free Wi-Fi.

  • Does University Hotel & Suites offer free parking?

    Yes, University Hotel & Suites offers free parking.

  • How far is University Hotel & Suites from the airport?

    University Hotel & Suites is 15.8 km from Cleveland Cuyahoga County. University Hotel & Suites is 18.7 km from Cleveland Hopkins Intl.

  • How does KAYAK find such great University Hotel & Suites hotel deals?

    KAYAK scours the web for all room deals available at University Hotel & Suites in Cleveland and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at University Hotel & Suites and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for University Hotel & Suites.

See more FAQs

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

4.3
2.7 km
Cleveland Hopkins Intl
18.7 km

Everything you need to know for your stay in Cleveland

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